Maintenance
Book a trusted tradesperson with Local Heroes, a British Gas-owned marketplace where you can choose from 7,000 qualified tradespeople.
Tap, tap, tradesperson
Find a local hero with Mashroom and get jobs done around the home with just a few clicks.
A skill set for your needs
Search qualified tradespeople with experience fixing gas, electrical, appliance issues and more.
Get a 12-month guarantee
All tradespeople booked with Local Heroes come with a 12-month guarantee, backed by British Gas.
Here's how it works
Book a Local Hero
Tell us what you need. Local Heroes will connect you with a Hero from a range of services.
Get your free quote
Get an online estimate, the Hero then calls and visits to provide a quote. Check and accept, or cancel for free.
Pay online to unlock your 12-month guarantee
Pay through the Local Heroes website when your job is complete and unlock your 12-month guarantee.
Find a local hero
Find a local hero and get maintenance issues fixed around your home in no time at all.
List a propertyFrequently Asked Questions
Once you assign the maintenance request to Local Heroes in your dashboard, they will look for Heroes in your area who are qualified for the job. If there is an available Hero they'll be matched and you'll be given each others contact details. The Hero will give you a call to arrange the appointment, at which point you need to update the time and date in your dashboard so the tenant knows when to expect the fix.
Local Heroes qualifications are checked to ensure they can do the job. They are covered by at least £2m Public Liability Insurance and agree to the Local Heroes code of conduct. A sample of all Local Heroes jobs are checked by a third party to ensure they are up to standard.
You will be sent a link by Local Heroes when the job is complete, from here you can make payment online by debit/credit card. Please do not pay your Local Hero in cash as it will not be backed by the British Gas 12 month guarantee.
