Help centre

Check out our knowledge base, join community discussions, or get in touch

Get in touch
Get in touch with us here with your enquiry and we'll get back to you as soon as possible.

Popular Guides

Read our popular guides, watch help videos and learn how to use our platform

Getting started for Landlords
Helpful information on listings, offers, contracts and much more.
Learn more
Getting started for Tenants
Helpful information on viewings, offers, payments and much more.
Learn more

Tenancy deposit
Money shield
Local heroes
Token
Approved code
MIBP
Property ombudsman
Open banking
RICS
Mashroom is an appointed representative of Adelphi Insurance Brokers Ltd. Adelphi Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Their Financial Services Register number is 594620, with permitted business activities being introducing, advising, arranging, dealing as agent, assisting in the administration and performance of general insurance contracts and credit broking in relation to insurance instalment facilities. You may check this on the Financial Services Register by visiting the FCA’s website, register.fca.org.uk or by contacting the FCA on 0800 111 6768