Question 1

What is Mashroom?

Accepted Answer

Mashroom is an online lettings platform that combines technology and community to deliver an efficient way to let, secure, and maintain your property. We provide landlords and departing tenants with all the tools to list their property in one secure place, such as drafting and signing of contracts and collecting rent. Landlords and tenants working together creates a smoother overall process and helps to minimise void periods.

Question 2

Who is Mashroom for?

Accepted Answer

Mashroom is for landlords and tenants who are tired of a lettings industry that refuses to evolve with the times. We are driven by technology and place an emphasis on human interaction. Our landlords enjoy total support, cheaper fees, and take care of every part of the process. By connecting landlords and tenants directly, Mashroom offers faster tenancies, reduced void periods and Tenant Team Up, which enables landlords to enlist the help of departing tenants to secure new ones.

Question 3

How does Mashroom work?

Accepted Answer

Mashroom is for landlords and tenants who are tired of a lettings industry that refuses to evolve with the times. We are driven by technology and place an emphasis on human At Mashroom, we believe letting and renting is so much more than a business transaction. We provide landlords with a personalised dashboard to let and manage their properties. Referencing, drafting and signing of contracts as well as rent collection all happens in one place. As a landlord you’re able to keep track of certification, get a rental valuation and stay up to date on all your property related income and expenses.

Question 4

How long will the property be listed for?

Accepted Answer

It usually takes between 5-10 days to secure a new tenant. However, to be on the safe side, mashroom keeps your property listed for two months. During those two months, the property is visible on Rightmove and Zoopla, where there are millions of renters looking for property daily. You also have complete access to mashroom’s dashboard, which makes communicating with tenants much easier and speeds up the rental process.

Question 5

How do I list of my property?

Accepted Answer

Listing your property with mashroom is easy. After you’ve signed up to a mashroom account, click on ‘add listing’ and fill in your property details. You can also add any extras – such as floor plan and photos –  before you complete the checkout process. Our support team are always on hand to assist you should you have any questions.

Question 6

What is a reservation fee and how does it work?

Accepted Answer

The reservation fee is payable to the landlord/letting agent and secures the property to take it off the lettings market. Once the contract is signed, the reservation will be put towards the upcoming month’s rent.

Frequently Asked Questions