Let & Protect

Whatever point you are in your landlord journey, your property is safe with Let & Protect.

At a fraction of what you could pay an agent, but including a full suit of landlord insurance to protect you against rent arrears, home emergencies and legal costs.

Our Let & Protect packages make being a landlord easy.

Letting Your Property Without an Agent

How do I Let & Protect my property?

Set up your property

By setting up a property on the Mashroom platform you get instant access to our tools are ready to start your journey.
Not currently looking for a tenant, that’s ok, we just need you to create the property so we can attach the protection to it

Choose where you are in the landlord journey

If you want to Let your property, create a listing and get ready to advertise.
If you want to just Protect, choose our rent collection tool.
Don’t worry though, if you need to let this property later, you’ll still have full access to the Let part of the package!

Wait for your rent to hit your account!

Once you’ve completed the platform journey and selected either the Essential or Secured plan. All you need to do now is wait until the rent hits your bank account and the Protect features will be in place.

What is included?

If you have a currently tenanted property, but are looking to protect yourself against a host of potential problems, including rent arrears, home emergencies and possibly eviction issues - Let & Protect can do just that.  If you’re currently looking for a tenant, we can help you find the right tenants for you, get your viewings and contracts set up, negotiate the offer and, yes, we’ll cover all the insurances you need too!  Whatever point you are in your journey, your property is safe with Let & Protect.

Let Features

Let Features	Manual	Essential Rent Collection Plan - 2%	Secured Rent Collection Plan - 5%
30 days advertising Rightmove & Zoopla 30 days advertising Rightmove & Zoopla Create your property, get it listed on Rightmove and Zoopla. You will get 30days free advertising. Enough to find the right tenant for your property.
Tenant Chat & Viewings Management Tenant Chat & Viewings Management Speak directly to the tenant and ask them all the important questions. Organise and manage the incoming viewings.
Offer Negotiation Offer Negotiation Recieve offers from tenants straight to your dashboard. Respond, discuss and negotiate offers. You can only accpet one offer at a time.
Contract Creation & Contract Signing Contract Creation & Contract Signing Our platform creates an Asssured Shorthold Tenancy agreement between you and the tenants. We also allow customisable clauses.

Protect Features

Protect Features	Manual	Essential Rent Collection Plan - 2%	Secured Rent Collection Plan - 5%
Rent Guarantee Insurance up to £2,500 per month Rent Guarantee Insurance up to £2,500 per month Rent Guarantee Insurance covers you in the event of rent going unpaid. Get peace of mind knowing that your rent is covered up to £2,500 per month. We don’t allow rent arrears to wrack up - we pay out at the first missed or part payment.
Home emergency Insurance up to £1,000 per Emergency Home emergency Insurance up to £1,000 per Emergency As a landlord, you are responsible for fixing any emergencies that occur in your rented property. Home Emergency Insurance ensures the cost of the emergency, as well as any repairs that may be required, is covered. You’ll also get access to a 24hr emergency helpline.
Eviction and Legal Expenses Insurance up to £25,000 Eviction and Legal Expenses Insurance up to £25,000 Legal expenses insurance provides cover for legal costs up to £25,000 should there be a dispute relating to your property. Legal expenses cover is essential for landlords wanting to avoid potentially costly and lengthy legal disputes.
Deposit Collection & Registration & Dispute management Deposit Collection & Registration & Dispute management Mashroom will collect the deposit from the tenants and register it with MyDeposits. We will also assist in any deposit disputes at the end of the tenancy. For additional protection when it comes to deposit disputes, we recommend getting a professional inventory taken, so that you have all the documentation you need in the event of a dispute.
Rent Payment updates & Income Analytics & Rent reminders Rent Payment updates & Income Analytics & Rent reminders Mashroom send tenants late payment chasers, to remind them their rent is overdue. Tenants have oversight in their dashboard of when a payment is due, the status of a payment and also helpful information on how to set up future rent payments.
Access to Advanced Rent Access to Advanced Rent With our rent collection packages, you’ll also receive access to our advanced rent feature. This allows you to request up to 3 months of rent in advance, for a small fee. Giving you the additional flexibility needed to make renovations, investments or perhaps to cover a void period. The tenant will not be affected and will continue to pay their rent on the due date.

But don’t just take our word for it - here’s some reviews from our happy landlords!

Unlike any other company we have used in the past. Whole process from start to end was just a pleasure!

Jonny Etherington

I have felt totally at ease using this platform. I would definitely say to friends and family to check you guys out. Well DONE!

Natalie Young

Refreshing and user friendly. So much easier than the traditional process. Being able to speak to the landlords direct and building a relationship of trust early on I found to be hugely beneficial. At last, a unique and time saving innovation.

Allen Panter

Does paying for Let & Protect give me extra security?

That depends on who you pay and what your plan is. Almost no paid-for rent collection gives you additional security (but definitely double check your contract to be sure!) and that’s why we’re different.

With our dashboard, you have oversight of rent collection as we oversee the payments and chase tenants to pay your rent on time. You can also use your Mashroom dashboard to check on payments and expenses.

And on top of just making your life easier, we offer additional protection, depending on what level of protection you choose to go for. So the answer to the question is yes – if you go with Mashroom!

Does paying for Let & Protect give me extra security?

Does Mashroom chase late payments?

Yes, we do! Making a payment is easy through Mashroom, but on the occasion when a payment is late for any reason, we jump on that to remind the tenant and get the rent paid ASAP.
You’ll be able to track all of this from our dashboard, including when the rent was due and how many times we’ve chased the tenant.

Where can I find it?

Creating a property on the Mashroom platform is an easy process and both will be found on your property dashboard.

Depending on your needs we are here for you.

Whether you are listing your property to find a tenant for free by advertising your property Rightmove and Zoopla. Or if you are moving an existing tenancies rent collection to Mashroom.

They are both part of what we have to offer and both include Rent Collection with embedded insurance.

Are other options available?

When it comes to rent collection, you can choose between our Essential 2% rent collection package or the Secured 5% rent collection package. However, if you don’t want to use one of our rent collection plans, you could buy Rent Guarantee Insurance and Home Emergency Insurance (both included in the 5% plan) as stand alone products.

Rent Guarantee Insurance

Even the best tenants can run into problems which make it hard to pay rent. Protect your income with our Rent Guarantee Insurance, designed for landlords.

Home Emergency Insurance

Cover your tenanted property against unforeseen circumstances that make it uninhabitable, with our Home Emergency Insurance designed for landlords.

Rent Guarantee Insurance

Even the best tenants can run into problems which make it hard to pay rent. Protect your income with our Rent Guarantee Insurance, designed for landlords.

Home Emergency Insurance

Cover your tenanted property against unforeseen circumstances that make it uninhabitable, with our Home Emergency Insurance designed for landlords.

Still have questions? We have answers.

How much does Mashroom charge for rent collection?

There are two Rent Collection plans we offer. Either the Essential 2% plan with Landlond Legal Expenses Insurance included or the Secured 5% plan with Rent Guarantee Insurance, Home Emergency Insurance and Landlord Legal Expenses Insurance. You will pay either 2% or 5% of the monthly rent, depending on the plan you choose. As it is a percentage of the rent, what you pay will vary depending on how much rent you receive..

How promptly do you pay and when can I expect payments?

Once the tenant has transferred Mashroom for the first month’s rent, it is held in an escrow account. The money is paid out to you, the landlord, on the date the tenant moves in.

Subsequent monthly rent payment have same day payouts.

It is against ARLA (Association Residential Lettings Agents) regulations for us to transfer landlords their funds prior to the tenancy commencing. For anything other than the first month’s rent, money will be paid out to landlords on the same working day we receive it from tenants.

How do tenants pay their rent?

Tenants pay their rent directly to Mashroom through their dashboard. Through OpenBanking, our dashboard links to the tenants bank of choice to make the payment. We fill out all the necessary information including amount and payment reference, so it’s as easy as it can be for the tenant. This pre-filled information assists in the auto-reconciliation process so that we can pay landlords out faster.

Are my payments protected?

Yes, payments made to Mashroom are protected by Money Shield. Money Shield is a client money protection scheme, which offers landlords and tenants peace of mind that their money is safe. Money Shield steps in to reimburse landlords and tenants should an agent misappropriate rent, deposit or other client funds.

Can I switch my current rent collection service to you?

Yes, this is possible – you can do so by creating a property on the Mashroom platform and then choosing the Rent Collection option during the journey. You’ll then be asked to answer a few questions about your existing tenancy and we’ll notify the tenant from there.

If you need help transferring your current rent collection service, please contact support.

What happens if my tenant falls into arrears?

If a tenant does not pay their rent on time, Mashroom will send a series of chasers. Mashroom is not liable for any unpaid or late rent payments.

If you have opted to collect the rent yourself or have our Essential rent collection package, we recommend getting our Rent Guarantee Insurance, which offers landlords up to £25,000 per year in the event that the tenant is no longer able to pay their rent. However, if you choose our Secured package, RGI is included in the price.

What is the eligibility criteria for the Rent Guarantee and Landlord Legal Expenses insurances?

As with all insurances you will satisfy certain conditions to be eligible. Some of these are(but not limited to):

Affordability – Your tenant should have a minimum income of two and a half times the monthly rental amount. This income can come from working income, benefits, pensions, or a combination of all three.
A clear credit check – Your tenant should not have any CCJs (County Court Judgments), bankruptcies or IVA’s (Individual Voluntary Arrangements) for at least three years.
A legal tenancy agreement – There must be a legal tenancy agreement in place at the time of making a claim. Failure to have a legal tenancy agreement will result in the policy being void.

Additionally, the policy requires all documents that are required to be issued by law to the tenant. These include the “How to Rent” guide, gas safety certificate, EPC (Energy Performance Certificate), and deposit prescribed information (if taken).