351 letting agents in Scotland

Mashroom

Mashroom

21 Navigation Business Village Navigation Way, Preston, Lancashire, North West, England, PR2 2YP

4.8
127 reviews
5

Listed and Rented out in less than 6 hours! Well done Mashroom. Excellent service provided by Mashroom, good clear dashboard for managing appointments and subsequent offers!! I would never use a High Street Estate Agency to market for me again. I look forward to using Mashroom in the future.

Simon Atkinson, 01 May 2021
5

Amazing customer service, couldn’t believe it was free! Debbie was amazing every step of the way making a very daunting process much less stressful. Would recommend to anyone over an estate agent and still astonished I’ve not had to pay any fees for all of her help!

Emily Stephens, 19 May 2021
5

User-friendly, great future-proof platform. Easy to use and upload properties. The dashboard allows straight forward communication with guests. Really helpful members of the team who were always available to answer questions re: using Mashroom.

Trusted Customer, 06 May 2021
5

A unique and time saving innovation. Thank you Mashroom. Refreshing and user friendly. So much easier than the traditional process. Being able to speak to the landlords direct and building a relationship of trust early on I found to be hugely beneficial. At last, a unique and time saving innovation.

Allen Panter, 31 Oct 2020
5

Mashroom was recommended to me and I’d gladly recommend them to anyone. From the first interaction with Mashroom I knew I'd chosen the right people to help me let my flat. Within one week of advertising it, I had two offers, even one offering more than I was asking for. I never thought an end-to-end process of 15 days would be possible...

Claire Johnson, 31 Jan 2021

  • 0%

    Agent fees

  • 7

    Properties listed

  • £5,800

    Average asking price

Easylet

Easylet

44 Clerk St, Newington, Edinburgh, City of Edinburgh, Scotland, Scotland, EH8 9HX

4.6
56 reviews
4

It was my first time renting property with Easylets. I really liked their professional service, quick response and would definitely recommend. One feedback was that their arranged company ‘Velvet Cleaning’ charged too much for house cleaning at the time of leaving....better arrange yourself and save good money.

Aakash Gupta, 03 Mar 2021
5

I've been letting my property with Easylet for over 5 years and they go above and beyond the call of duty. Eleanor has been my main contact and she is so professional and diligent in everything she does. She has managed roof repairs, stair repairs and most recently helped me to sell the property even though it would mean they are losing my business. I whole heartedly recommend this company. I have used many letting agents over the years and Easylet are so much better than all of them.

Teresa McKay, 31 Jan 2021
5

We were 2 students that rented with Easylet for 3 months, they were extremely helpful and professional. Any problems were fixed within 48 hours of emailing them, would definitely use them again. Moving in and moving out were very hassle free, it was always made clear to us what we needed to do.

Angus Fraser, 21 Dec 2020
5

I’d rented a one bedroom property for the past 9yrs from Easylet Edinburgh, yes 9yrs! I’d to move out due to health issues and I received my refund without any issues. I rarely require any repair done, if I’d it was done very quickly, communication was excellent, would highly recommend their service,

Jenny C, 17 Dec 2020
5

We were tenants with Easylet for 6 years and had no problems. Very responsive and professional letting agency, Eleanor was great at resolving any issues. Would recommend as letting agents.

Adam Huntley, 20 Nov 2020

  • 10-20%

    Agent fees

  • 7

    Properties listed

  • £1,799

    Average asking price

Dove Davies & Partners

Dove Davies & Partners

9 Atholl Pl, Edinburgh, City of Edinburgh, Scotland, Scotland, EH3 8HP

3.8
56 reviews
1

Just F.Y.I anyone who sees the 'property' to rent at Almond Bank Cottages be aware it is heavily infested with rats, bugs, damp and Dove Davies are the most negligent unprofessional company I've ever had the misfortune of dealing with. Also look at the small print of the contract, there is a clause to state that the tenant is required to deal with 'rodent infestation', this is actually illegal. No amount of 'refurbishment' would fix the problems in this place, it needs condemned, you can't polish a sh*t unfortunately.

Abigail Miller, 14 Oct 2020
4

Lovely flat in the centre of Edinburgh for a total of two and a half years, my girlfriend and her friend had for the first 1 and a half years then I moved in and have been in the place up until March this year. No issues with dove Davies in regards to the flat and time there. Spoke to Karen on the odd occasion and she was nice. Got an email stating thanks for leaving flat in the way we did, especially after 2.5 years, which was nice as we liked living there and we kept the place as if it was our own. Only real issue is the communication, especially once we moved out. We got that email a few days later than thought and have heard nothing back about our deposit since, they also got the dates mixed on our tenancy agreement with safe deposit Scotland. Lease started 7th, they stated 18th. Probably a small error on there behalf. I believe the flat has been rented out again, after seeing it posted within a few days and taken off within a week, and I believe that the new tenants won’t have an issue, well maybe correspondence towards the end. Would of been 5 stars if communication was better. have had a bad experience over the phone when phoning to enquire about deposit. When asking about deposit I wasn’t met with a nice response on the phone that seemed quite defensive. I still haven’t heard from Neill who stated he would reply almost a week ago. Taken a back a bit by the staff member on the phone didn’t expect that from dove Davies. Information still not updated on safety deposit Scotland. Heard nothing back , yet they’ve rented the flat back out, Don’t seem to care much once you hand the keys back. After a couple weeks we were given an update. Place left great bar £20 for a cracked fridge drawer, fair enough, and the opportunity to give the oven another clean, I thought I’d done a good job, especially after 2.5 years, you’d expect to find a bit of wear, however under light/closer inspection, it wasn’t and luckily, dove Davies let us go back in and give it another clean instead of paying someone else to do it.. so we did , got it sparkling, so thanks for the opportunity to let us do this. Deposit not back yet, but they do have 30 working days so due back very soon . All in all, a good letting agency! I would advise checking them out if you need a place to stay.

Lewis macleod, 17 May 2021
5

Best agency ever! Everything good organized, flats are clean, customer service fast and helpful 👍 would recommend for anyone who is looking for a place to live!

Marta Pe, 23 Jan 2021
5

After what was a horrendous week due to my original move falling through due false advertising with a different letting agent. I ended up having less than a week to find a new flat or risk being homeless. The staff at Dove Davis were amazing. I emailed late Friday night, got a response 8.30 am on Saturday, viewing Monday and the paperwork processed by Wednesday. I genuinely can't thank the team enough for their rapid response, quick turn around of paperwork, excellent professionalism and just being generally lovely. Would 100% recommend to anyone.

elizabeth williams, 11 Dec 2020
5

Renting can sometimes put you at the mercy of unfair letting agents or landlords, but we found Dove Davies to be absolutely fantastic throughout our 18 month let. Every time there was an issue with the flat they were happy to help and sent out professional tradesmen immediately. There was always someone to answer our call or reply to our email. When it came to leaving the flat they were very helpful, advising what we needed to do in terms of cleaning, being flexible on handing back the keys and being transparent on the deposit. We were sure to clean the flat well and received our full deposit back which was great. Would gladly let one of their properties again.

Ben, 09 Oct 2020

  • 10-20%

    Agent fees

  • 27

    Properties listed

  • £1,386

    Average asking price

Tughan & Cochrane Ltd

Tughan & Cochrane Ltd

Kintail House, Beachwood Business Park, A8082, Inverness, Inverness, Scotland, Scotland, IV2 3BW

3.4
55 reviews
1

I was a tennant under T+C during the start of the pandemic. As many did I have been on a lower income than I was previously and aggreed to a payment arrangement with the agent and landlord. What was previously an amicable situation quickly turned sour as they seemed to request additional payments beyond the agreed value, I was making very little at the time but tried to be flexible. In not too long they started sending agents to my house requesting more payments and to 'catch up and pay up' this was in direct opposition to the agreement They offerered to me but seems the rest of the organisation was more interested in berating tennants for money not due to them yet. It became harrassment and they continue to be belligerent as i have moved to get away from this Rogue agencies tactics. They always find another way to charge you more and more and more, disputes over the deposit continue as they add more silly charges in attempt to take any penny they can get the money grubbing hands on. I say this clearly now AVOID and be aware this agency is unprofessional and will try any trick in the book to get one over you. I have never been treated so unfairly by a business and have always had fantastic rapport with all the landlords i have rented off in the past. They are simply incorrigible, and greedy. Dont become their next victim.

Graham (GTDUBZ), 13 Jan 2021
1

I am very upset with the way we’ve been treated by agents from this company. After viewing a flat we submitted our application forms by e-mail but we didn’t receive any confirmation that they are being processed. I phoned in four days later to find out what was going on and the lady I spoke to told me to send the photos of our applications again to her. We sent them one more time asking for confirmation but we didn’t get any reply so I phoned again the next day. Another lady answered the phone and told me that she is going to find out if our applications are being processed and phone me back to let me know. Of course she didn’t. I had to phone in one more time, finally they confirmed that our forms are being processed. A week later we received an e-mail from HomeLet requiring information for our tenancy at a completely different address, different part of town, at a flat with a different number of bedrooms than we wanted etc. It sounded like a joke and I thought it’s some sort of an error so I phoned in to find out what is the meaning of this. It turns out that the flat we applied for has been let to someone else but they didn’t bother to let us know, they simply transferred our application without our knowledge or consent. I find this unprofessional, dishonest and disrespectful, it makes me wonder if they treat everyone like that or is it just for the ones with foreign names. We’ve lost two weeks dealing with them.

Rafał Grabowski, 12 Jan 2021
5

Good letting agents, never had an issue. 90% of your issues will come from them awaiting decisions from landlords.

W Comrie, 12 Apr 2021
5

Having recently moved into another home with tughan and cockrane All issues were handed professionally and quickly

Marc Gardiner, 09 Apr 2021
5

Ask for Laura, she made me feel at ease from start to finish during rental process. Bruce sorted my problem with haste. No time atall for plumber to come out. Recommend this company to anyone looking for a nice rental in Inverness.

Norman Macaskill, 03 Oct 2020

  • 10-20%

    Agent fees

  • 3

    Properties listed

  • £957

    Average asking price

Homeguard Leasing

Homeguard Leasing

115 Rosemount Pl, Aberdeen, City of Aberdeen, Scotland, Scotland, AB25 2YG

3.7
55 reviews
5

Everyone at Homegaurd have always been very helpful whenever I’ve faced any issues, these are usually resolved very quickly. They are a lovely team who are truly there for both renter and landlord. I couldn’t not fault them.

Lucy Gill, 26 Mar 2021
5

It was a pleasure renting property with them. Ladies that work there are always friendly, helpful, reasonable and factual. They helped us out a lot and even in emergency maintenance situation during lockdown made sure everything is ok. I simply cannot praise them enough.

JB Yurugo, 09 Mar 2021
5

We rented with Homeguard for just over four years. We never had any major issues with the property, but any small problems we did have were sorted out quickly by capable tradesmen. People carrying out inspections were always polite and unintrusive . Would definitely recommend if you are looking to rent in Aberdeen.

Natalja P, 01 Dec 2020
5

We have used Homeguard Leasing for over 15 years and, at all times, found them to be friendly, helpful and courteous as well as professional. They have made sure that for the most part we have had reliable tenants, sometimes not easy when the market is tight. Despite being 500 miles away when renting out, they have paid every attention to our requests. Highly recommend them.

Bill Peachey, 21 Aug 2020
5

We were with homeguard leasing for just over a year as tenants. They were cooperative, understanding, fast to take care of any issues and respond to us over any matter. We dealt with a majority of the staff who were all very pleasant and welcoming. They are very clear and show their appreciation for good and cooperative tenants, we never had any issues with no responses or no help and always went above to take care of any needs we had. We are sad to leave such a lovely company but hope to deal with them again in future if we ever move. A big thank you to Roma personally who was amazing to deal with and so kind, and to the whole team - we would highly recommend taking a property with them as agents.

Terri Foubister, 04 Aug 2020

  • 10-20%

    Agent fees

  • 38

    Properties listed

  • £836

    Average asking price

Simple Approach Letting Agents Ltd

Simple Approach Letting Agents Ltd

13-15 St. Leonards Bridge, Craigie, Perth, Perth and Kinross, Scotland, Scotland, PH2 0DR

4.8
53 reviews
5

Great company to deal with nothing no problem to them good feedback from sales team would highly recommend.

Malcolm Sweeney, 13 May 2021
5

The team at Simple Approach were incredibly friendly and professional throughout our first time house purchase, despite the pressure from the seller - due to delays our end! Very much recommended.

Alice Pratt, 15 Mar 2021
5

Extremely happy with the attention to detail and service offered by this estate agent. Couldn't have hoped for a better transaction with our house sale. Would highly recommend using them.

Graham Welsh, 07 Feb 2021
5

Cannot recommend highly enough,they are a fantastic company. Used them to rent out our cottage and then to sell it.kept in touch with us throughout very very professional. Keep doing what you are doing. Regards Ian & Kirstin.

Ian Thomson, 05 Dec 2020
5

Simple Approach - a very good agency right from the start and all the way through our tenancy. Quick in response and a very helpful attitude to what they do. Couldn’t recommend highly enough.

Jonas Peters, 22 Oct 2020

  • 10-20%

    Agent fees

  • 5

    Properties listed

  • £569

    Average asking price

Splendid Property Management

Splendid Property Management

43-43A Melville St, Edinburgh, City of Edinburgh, Scotland, Scotland, EH3 7JF

3.4
53 reviews
3

Overall had a great time living our flat however, our point of contact was rude and unprofessional. Would have been 5/5 interview if we had Narinia dealing with us solely. However, this gentleman frequently was our point of contact and he often made us feel uncomfortable due to his hasty manner and lack of professionalism. I was told some work was being done to my bedroom over the Summer but it would all be sorted out by the time I returned to the flat. On my return I was disgusted to find a filthy room, thick layers of dirt and dust covered my belongings (bed, mattress topper duvet, cushions, etc.). It was a horrible environment to return and I was deeply saddened with the way my personal goods had been handled. I had even emailed a few weeks before my return to make sure my bedroom would be cleaned and returned to the way I had left it after the building work was complete and this was absolutely not the case- my whole bedroom had been turned upside down and left a complete mess. After calling Splendid to complain the gentleman who dealt with our property was extremely rude and dismissed the whole situation. He came to the flat shortly after the call to check it out for himself and he did not even apologise and told me, he told me this is what I should have expected. He made me feel terribly uncomfortable and I was really shaken up after this encounter. I followed up and emailed Splendid and spoke to James who was very nice and apologetic which is all I wanted from the start. Unfortunately the gentleman continued to make our life difficult for the remainder of our time in the flat tarnishing what could have been a 5/5 experience.

Tatum Stiles, 30 Mar 2021
3

This would have been 5 stars if we dealt exclusively with Naraina who was extremely friendly and helpful in sorting the multitude of maintenance that comes with an old flat. However Splendid property decided to hire someone called Lewis. The manner in which Lewis dealt with us with completely unprofessional and flat out rude. When we initially moved in and reported a broken a radiator he accused us of breaking it and tried to make us pay. He accused of us of lying when we said we didn't break it and it was only the video our flatmate initially took when viewing the property showing the damage before our move in date that proved our point.

Luc Wilson, 30 Mar 2021
5

These guys are the best in town. Don't listen to the 1star lot, probably have specific axes to grind. I've been in the market 20 years and been with James and the Splendid team pretty much from the start of their business. They are responsive, decent and do their very best for both landlords like me and our tenants. If they didn't, they know I would leave. The fact I haven't is testament to their commitment and professionalism. Highly recommended.

James Parsons, 13 Sep 2019
5

I would highly recommend Splendid Property. They have been doing a fantastic job of managing my property in Edinburgh since 2010. They have consistently found good tenants, I have a dedicated property manager who has dealt with all aspects of property management in a very professional manor, and any flat issues that have arisen have been dealt with promptly and at very reasonable cost. I have also been in touch with the management team on occasion and they have been extremely helpful and courteous. I see there are a number of negative reviews mostly from disgruntled students. Don't be put off. These guys really are a top notch team!

Nicky Walter, 12 Apr 2019
5

Splendid Property come with highest recommendation from myself! The small team make it easy to know whats going on and when! My flats have always been looked after and rented out with ease.

Lisa Robertson, 01 Jun 2018

  • 10-20%

    Agent fees

  • 18

    Properties listed

  • £1,840

    Average asking price

Westport Property Ltd

Westport Property Ltd

3 Old Hawkhill, Dundee, City of Dundee, Scotland, Scotland, DD1 5EU

4.3
53 reviews
5

I have rented a flat with westport for over 2 years now. The staff, especially Shona and Jane are very attentive and respond to any queries within a matter of hours. The flat itself was in a good state of repair and the team have always fixed any issues immediately. Westport have provided an excellent experience all round and i would highly recommend them to anyone looking to rent in Dundee. Thank You Westport !

dean cruickshank, 27 May 2021
5

As a tenant, I have only got good things to say about Westport. Staff have been very helpful in resolving any issues, responding quickly. In particular, Della and Shona have been very helpful. The company have been very understanding and helpful during the pandemic when I've had lots of things to sort out. I have always been treated well and the team have been keen to help with whatever I've needed, thank you!

Ben M, 12 May 2021
5

Would highly recommend Westport property as a tenant. I have found them to be really quick to respond to any queries and everyone I have spoken to has been both friendly and professional. Great experience so far.

Katie McFall, 22 Apr 2021
5

What an absolute dream of a company to deal with. This was my first time letting with an agency and it couldn’t have been any easier. Fergus and Adam were responsive, professional and always at the other end of the phone when I needed questions answered. I know that I am in safe hands and couldn’t recommend them enough. Thanks again!

Stef Finnegan, 17 Mar 2021
5

I would highly recommend Westport Property Ltd if you are looking to rent out your commercial premises. Fergus was very pro-active and managed to secure tenants with no hassle. Adam then took over the on-going management of the property, taking away the stress and hassle for me and allow me to carry on with my own life. I can't thank them enough for their work so far.

Nina Phillips, 16 Oct 2020

  • 10-20%

    Agent fees

  • 7

    Properties listed

  • £1,354

    Average asking price

Your Move - Montrose

Your Move - Montrose

51 Murray St, Montrose, Angus, Scotland, Scotland, DD10 8JZ

4.9
52 reviews
5

Fantastic team to work with. Very friendly and professional.

Daniel Robertson, 31 May 2021
5

Great place to get your house on the market. Informed every step of the way by Catherine who kept in touch with us all the time and was professional, helpful and friendly. Catherine has superb area knowledge, pursued all sales enquiries and followed all instructions to the letter. A great team overall.

Deborah L, 05 Mar 2021
5

Anne went above and beyond to help us secure the lease on our new home, We were always well informed at every step of the process and she really did go the extra mile when the paperwork side of things got a bit "unconventional"! We can't thank her enough for the hard work she put into turning our situation around by intervening and putting right a problem that was caused by a 3rd party and one that could have lost us the house. If we could give more stars, we would!

Lewis Wiggan, 26 Feb 2021
5

These guys are the best estate agents I have dealt with in 30 years. The team made everything easy, they followed up on all the points, communicated well, and were nice with it. If I need an estate agent again I would use them without any hesitation. Highly recommended.

Alan Morris, 18 Feb 2021
5

Catherine Porter helpful and supportive throughout the process. Everything was well managed and professionally handled.

Victoria Fleming, 16 Feb 2021

  • 10-20%

    Agent fees

  • 1

    Properties listed

  • £400

    Average asking price

Cornerstone Letting

Cornerstone Letting

2 Torphichen St, Edinburgh, City of Edinburgh, Scotland, Scotland, EH12 5EH

4.5
52 reviews
1

After two years in a cornerstone property (which was dirty and in disrepair when received,) they claimed that after a professional clean it was unsuitable for new tenants. They only informed me of their decision because I chased them repeatedly. They are slow and abrupt in communications. They refused to discuss during the mediation step over the dispute. I was deeply upset by the way they treated the matter and will avoid them in future. Cornerstone have repeatedly cast aspersions on the professional cleaners hired. The local company which invoices for agency fees, with cleaners paid personally on the day. This has been explained to them numerous times. They left me in tears on the phone and did not reply to my emails when I tried to work with them.

Alix Bailie, 18 Feb 2021
5

We wouldn't have secured the tenancy with the attentive support from Megan Neil. She has been supportive, responsive and informative throughout the process. We genuinely felt they listened and cared for our needs and what would be suitable for our family. Highly recommend.

A Magical Mango, 09 Jun 2021
5

The service has been brilliant, in particular Megan Neil. Megan has been amazing, incredibly helpful, professional yet super friendly. She has made us feel at ease from the start of our application, thank you! Highly recommend!

Laura O'Donnell, 12 May 2021
5

We have been using Richard and his team for 5 years now to let a small number of properties. We are always impressed with the service of Cornerstone Letting. As new landlords 5 years ago Cornerstone has always very helpful with the handful issues that have arisen. Alan and Mandy G.

Alan Breck, 21 Apr 2021
5

Fantastic letting Agency .Richard is highly professional and provides fantastic customer service..no hesitation in recommending this company 5 *

Colin Rose, 18 Feb 2021

  • 10-20%

    Agent fees

  • 15

    Properties listed

  • £1,037

    Average asking price

AKG Property Group

AKG Property Group

164 Nethergate, Dundee, City of Dundee, Scotland, Scotland, DD1 4EE

4.6
51 reviews
5

Brilliant letting agent, great value and great service. Leighann and Natasha were always able to be contacted, and sorted all problems quickly and effectively. I would not hesitate in recommending AKG to anyone looking for a flat, and hope the new tenants have as much fun in our flat as we did!

freya Anderson, 03 Jun 2021
5

Staff Leighann has been amazing, and have been very professional and nice through your my tenancy. I would highly recommend anyone who are looking for a new flat in Dundee! Also thank you Natasha and Zak for being super amazing and taking care of my flat. Best wishes to this AKG Property Agency ❤️

Lucinda Chong, 13 May 2021
5

I have been with AKG since moving out of halls and they have been a great throughout. They are very responsive with their emails and always on hand to sort out problems. Would recommend for students looking for reliable service and good quality accommodation.

Valentine Mberu, 23 Mar 2021
5

I went with AKG having been recommended by my University and had a really great experience. They reply within the day and are very responsive to repairs needed. Never had any problems or issues, and they are very reliable. Loved the flat and very sad to leave, but couldn't recommend more.

Catherine Larmour, 25 Feb 2021
5

We have had AKG as our student landlord for three years now and can only say positive things. The staff are all so friendly and helpful, with any maintenance issues responded to really quickly. The two properties I have stayed in have both been modern and high quality with a really great sense of security - especially important for students - and didn’t have any problems with getting our deposit back. Cannot recommend AKG enough, a really great landlord.

vicky connelly, 03 Feb 2021

  • 10-20%

    Agent fees

  • 3

    Properties listed

  • £568

    Average asking price

Your Move - Elgin

Your Move - Elgin

75 High St, Elgin, Moray, Scotland, Scotland, IV30 1EE

4.7
50 reviews
5

The your move representative's were extremely helpful, very informative, I am very pleased with the service, if & when the time comes for myself to go forward with my plans I'm more than likely to request your move to do the job. Thank-you & kind regards Jackie Mcshannon

Jackie Mcshannon, 23 Jun 2021
5

I've just started renting a house via Your Move, Elgin. The team are wonderful - they went above and beyond to help me, and were always very happy to answer any questions that I had. Very grateful to all of the team for their help and patience - I would happily rent or buy via them again in the future!

Samantha Strickland, 14 Jun 2021
5

Daniel was so helpful, in fact everyone was. Put the property up for sale with Your Move Elgin. I was kept upto date with all aspects and viewings were done by themselves. Fantastic service. Sold within the week. Can't recommend them enough.

Norma Henderson, 11 Jun 2021
5

Have been letting my flat through Your Move Elgin for the last several years and they have been nothing but excellent. Daniel in particular has been great helping me get all the requisites organised again recently, as well as being patient. They have have gone above and beyond. would definitely recommend if considering letting your property.

EUAN BULCRAIG, 23 Apr 2021
5

I recently bought a property through Your Move Elgin and i was so happy with the whole process from start to finish. The lady that showed us around the property was so friendly and helpful which made it a nice experience. I dealt with Siubhan in the office and cannot thank her enough. She was so friendly and helpful and kept me informed every step of the way. The whole purchase was made so much less stressful by dealing with nice friendly professional staff who it was always a pleasure to speak to. Definitely recommend 🙂

Lisa, 06 Apr 2021

  • 10-20%

    Agent fees

  • 3

    Properties listed

  • £416

    Average asking price

Slater Hogg & Howison - East Kilbride Lettings

Slater Hogg & Howison - East Kilbride Lettings

10 Brouster Hill, East Kilbride, Glasgow, Lanarkshire, Scotland, Scotland, G74 1LD

4.7
47 reviews
5

Would like to thank Natalia for all her efforts in trying to help with finding my son and I suitable rental accommodation. She understood our needs and worked tirelessly to find suitable accommodation, often having us at the forefront of her mind. Thank you so much

Antonia Sebastiani, 27 Apr 2021
5

I could not praise Nina, Karen and Eilidh highly enough for the professional and caring service that they provided in helping sell my mother's house. After our first buyer dropped out at the last minute, the East Kilbride staff were sympathetic, reassuring and quick to place the house back on the market and in the best possible light. The house sold soon after through their efforts. I highly recommend Slater Hogg and Howison at East Kilbride as a safe, responsive and customer-oriented bunch.

Peter ADAMS, 05 Mar 2021
5

Excellent service. I first met with Nina on a Friday morning and my house was listed the following Wednesday, great speed of service which is what I was looking for. Nina and Karen were consistently in contact with me throughout the entire process, all of which contributed to a wonderful service! Highly recommend!

Nicola Rathmill, 28 Feb 2021
5

From first meeting Nina she was warm, positive and reassuring with the sale of our first home. It was clear she knew the market very well. Both her and Karen were great to deal with and made the process quick and straight forward. Wouldn't hesitate to recommend!

Emma Lawson, 27 Feb 2021
5

Natalia - Massive thank you for being our angel when we lost everything in our house fire in Sep 2020! While our house is being repaired (9 months) Within a few weeks, Natalya had found us the perfect temp home to rebuild our lives. Myself, my partner, my little girl and our dog are settling in well and are so grateful for your professionalism, kindness and constant updates. X

Aisha Ahmed, 27 Jan 2021

  • 10-20%

    Agent fees

  • 2

    Properties listed

  • £638

    Average asking price

Principal Investment Lets

Principal Investment Lets

1 Bell Parade, Glebe Way, West Wickham, Lanarkshire, Scotland, Scotland, ML5 3RB

4
47 reviews
1

This Company filing bankruptcy , english business are very strange. I lived 12 years in USA and canada , I never seen anything like english crooked businesses in america. Very scary fraud investment schemes. If it's america , FBI will shut down these shadow company's , another shadow scheme is "BUY TO LET" mortgage a prime reason for doubling property values in United kingdom.

Johny Boy, 17 Mar 2021
5

Exceptional investment. Good, honest sales department. And yes, you do get the high interest rate that people crave, especially while the banking sector just can't compete.

Keith Gordon, 28 Feb 2021
5

A wonderful company benefiting both clients and investors . I would strongly recommend them.

Ian Gonzalez, 25 Feb 2021
5

Hard to beat! Just over three years ago, I finally took the plunge to invest in B2L cars, having dithered about it for nearly a year.. After all, a 7% to 11% return in the current climate really does sound too good to be true. Well, having just had my first investment mature, I can confidently report that this has probably been the best low risk investment I've made in 40 years of investing across a wide variety of investments. Every payment has been made on time, and the long awaited final interest payment is a remarkable return when you consider the alternatives. Even before my investment matured I had the confidence in this company to make further investments, given the paltry rates of return elsewhere, in order to create an income stream for future years. This is not some get rich quick scheme, but a well thought out and valuable service for both the customer leasing the vehicle and the investor. My thanks to Reg, Scott and especially Brett my funding consultant for a first class service.

j, 04 Nov 2020
5

I became an investor in Buy 2 Let Cars three years ago. I have just completed my three year investment term and can honesty say that this company consistently delivers what it says it will. Every monthly payment was paid to me on time.The final payment paid with interest exactly as was detailed at the outset and on time. I have watched this company grow over the last three years and go from strength to strength. The customer service has been outstanding, the staff are always on hand to discuss your needs or concerns, nothing is ever a problem because they do what it says on the tin. All this and unbeatable interest rates is why I am reinvesting and would highly recommend Buy 2 Let Cars Ltd to anyone who has funds to invest

Simon Lewis, 29 May 2020

  • 10-20%

    Agent fees

  • 5

    Properties listed

  • £978

    Average asking price

Grant Property (Glasgow / Paisley)

Grant Property (Glasgow / Paisley)

685 Great Western Rd, Glasgow, City of Glasgow, Scotland, Scotland, G12 8RA

4
46 reviews
1

It's been a few months since I have left the flat that I had rented through grant property, but I felt it right that I share my experience during that time. Though I absolutely loved the flat at first, my issues with grant property started as soon as the issues with the flat did. Off the bat the washing machine did not work, though this was in part due to the fact that the water was turned off and we had not been told, most likely leading to why the machine broke, as the electrics messed up. However it took over a month for the replacement of the machine to happen, which during a pandemic was a big issue as I couldn't just go to a friend's to use theirs, meaning my friend and I had to spend money on going to a laundrette, which was less than ideal. The big problem however started when I noted damp appearing on my ceiling, though small at first, I nonetheless notified our property manager, making him aware of the issue. Some time passed and the mark got worse, eventually developing into a fairly large size. During this time I kept grant property continually up to date, asking for help on trying to sort this. At no point did I feel any urgency from them to address the issue, which I believe had started to contribute in part to the worsening of my health. Late November the damage to the ceiling was heavy and a crack appeared, at this point I was certain the ceiling was soon to collapse, though again felt as though no urgency came from grant property to help me out, by means of telling me to be careful or putting any heavy effort into fixing the issue. Though I understand they had difficulties on their end, and they had to contact a number of people to sort the issue, I never felt like they cared. I was always having to chase up, repeating the same story and hearing the same response. I had to sleep in the lounge for a while which was not ideal, in fear of the ceiling collapsing, which it eventually did. Thankfully I had moved belongings and stayed away, so nothing was badly damaged. My main issue here was that no one ever apologised for the lacklustre response, nor did they respond after the deposit (which had charges included, despite what had happened and us spending a day cleaning the entire place) to my follow up about a suggestion that had been made to me, by grant, for possible compensation. It really saddens me because I loved the flat, but I fear that if I ever had issues again, I would have to face the same awful handling of the issues that I did in this case.

Lachlan Bowie, 14 Mar 2021
1

Been left in the dark over 3 months, no one replies, no one follows up repairs, even their feedback service will ignore your pleas for help. Zero customer service, sad because they seemed like a good outfit on first impressions. Revolving door of staff appears to be the main issue, no accountability or handovers being done. Hopefully they can redeem themselves but I don't see it, especially when you look at their allagents reviews.

Gary Mcnally, 11 Mar 2021
1

AVOID RENTING FROM GRANT PROPERTY AT ALL COSTS. I would have rated 0 stars if that was an option. Absolutely horrendous letting agent company that treat students like mugs. I say this for a number of reasons. 1) I rented a property from them and the roof in my bedroom leaked substantially. Their own handbook said urgent leaks would be seen to within 24-48 hours, they left the room stinking of damp and mould for over 3 weeks and suggested I sleep in the living room on a couch for these 3 weeks. I was given a measly £50 compensation from the landlord and a dehumidifier- bear in mind I was still paying £400 per month to have no access to a clean and safe bedroom to sleep in. See photos attached for the extent. Funnily enough they did a quick patch up job once I'd made my intention to leave the property clear. The property manager appeared incapable of making any decisions or communicating clearly. Likewise, in my opinion Andrew Hutton, Director of Property Management, was very condescending in any communication I had with him and appeared not to care one bit. 2) It took me four emails to finally get a response from the person responsible for returning the deposit to process it. They were quick enough to charge a holding fee (which they conveniently added to the deposit for the property as holding fees are illegal in Scotland), deposit and rent as quick as they could, but returning money was clearly not an urgent enough task for their team. If you are a student seeking to rent with Grant Property - do not bother. Worst experience with letting agents I have ever had and if you read other reviews they will tell you the same. I moved out my property in October and just had the deposit return processed later than the 30 working day timescale they communicated to me. Overall, Grant Property are chancers who think a law student does not understand the repairing standard or their tenancy rights - AVOID AT ALL COSTS! My new letting agent is absolutely fantastic in comparison to Grant Property (who I'd label as "cowboys").

Daniel C, 16 Dec 2020
5

Jennifer was very helpful for me and my friends. Despite current circumstances with Covid-19 they were able to arrange a live viewing of the property for us through a Zoom call and Jennifer was very professional and helpful with the questions we had. Definitely recommend to other students looking to rent a property through this agent - great service!

Niall Erskine, 01 Feb 2021
2

Look, very nice refurbished flats, they look like ones ones the pictures. Not enough storage in their flats. I live on Torness Street please know there is a pest issue in my flat, when I told them about the issue regarding the rodents, they asked to call the council, council rodents department was not working due to the COVID so a handy man came and informed me there was a huge hole under my kitchen when Grant did work, didn't close it. The issue didn't stop there the rodents came through other place, they called this Rodents company that wasn't even good, didn't have a website and their google page said they were permanently closed... despite "professionals" having come to my one bedroom flat there is still issues. They look at their pockets a lot, the flats are overpriced and try to save money as much as possible. Will definitely update this in a month when I leave regarding their approach on the deposit.

Mayline Ricci, 16 Nov 2020

  • 10-20%

    Agent fees

  • 23

    Properties listed

  • £1,983

    Average asking price

Your Move - Stirling

Your Move - Stirling

55 Port St, Stirling, Stirling and Falkirk, Scotland, Scotland, FK8 2EW

4.8
46 reviews
5

I cannot thank the entire team enough for all their assistance in selling my home. The service was friendly, helpful & always professional. 10/10 would definitely recommend!

Kirsten Hume, 03 Jun 2021
5

Fantastic team in Stirling branch. Chris and Jacqui gave us best advice in a very professional manner, we never had seen before so competent estate agents. Highly recommended for house sales and purchases.

Roberto Alvarez de Sotomayor Matesanz, 02 Jun 2021
5

I cannot praise my agent Chris enough. I haven't had a single negative experience with his work and I am absolutely certain that anyone lucky enough to have him as agent will be more than happy. He has been and consistently continues to be super helpful, not only with the process of signing tenancy agreements and such, but also with any other questions I may have had. I have never felt more genuinely cared about/for as a customer/tenant! Very, very grateful!

Hanna Antonsson, 27 May 2021
5

Your Move in Stirling have been all round excellent in helping us with the sale of our property. Excellent publicity and video. Well managed viewing and very good at answering any queries we had regarding sales procedure etc.

Brenda Roy, 12 Apr 2021
5

I recently let my property through the Your Move branch in Stirling. The Letting Manager, Chris, could not have been more helpful throughout the whole process. He was very quick to respond to any queries and he managed to find me new tenants within 24 hours of the property going live. The company also has very good measures in place to ensure everyone’s safety during the COVID-19 pandemic. I would highly recommend their services and I will definitely use them again in future.

Mariah Park, 09 Apr 2021

  • 10-20%

    Agent fees

  • 1

    Properties listed

  • £550

    Average asking price

Letting Solutions Ltd

Letting Solutions Ltd

6 Main St, Livingston Village, Livingston, West Lothian, Scotland, Scotland, EH54 7AF

3.5
46 reviews
5

We initially contacted Letting Solutions to seek advice on letting our first property. As first time landlords we had limited knowledge about the process or the steps we had to take. Cecilia contacted us and provided various information and we felt very informed about our choices. The letting process was explained and we felt much more confident. Cecilia was amazing! She answered all of our questions, kept us on track and we felt very supported. We could not have asked for a better service, our property was let agreed on the day it was advertised! Letting Solutions have been a great letting agent and we will definitely be returning customers!

Siobhan Finnegan, 23 Feb 2021
5

Although our stay wasn't that long Letting Solutions were great for the duration. Michelle was extremely helpful - answering our questions and queries before, during and after our tenancy. Anything we asked or needed was dealt with quickly and professionally. Even had a small dispute with regards to our deposit - but we explained the situation and this rectified any further problems. We didn't need to use it - but they do have dedicated lines for 24/7 emergencies. We enjoyed our time in our flat and would recommend Letting Solutions - it's nice to know that you have a "go to" person between you and the landlord. Thanks for all your help!

Eilidh McLaren, 10 Dec 2019
5

Absolutely brilliant since day 1 viewing to end of our tenancy. First of all they have a good choice of properties to occupy. All the process was paperless and super fast, referencing just took a single day, for us referencing took over a week to 10 days in our previous tenancies. We got our property in very good condition cleaned and tidy. Our Property Manager was Jo Shaw, she had been very prompt and really helpful whenever we needed any information or work done. We could managed to get them on weekend as well to sort out some issue with the boiler. I would definitely recommend Letting Solutions without any hesitation to anybody. Thank you Jo & Letting Solutions 🙂

Shashi Kondeti, 27 Nov 2019
5

Letting Solutions have been fantastic since day 1. Since it’s the first place I have rented they have provided me with lots of information and have been very friendly and approachable with any queries I have had. They are quick to get a contractor out to fix issues. I definitely recommend them and I will be using them in the future for the next time I move property.

Becky Pape, 28 Aug 2019
5

Being a tenant, I would highly recommend Letting Solutions to tenant looking for rental property in Livingston. Their approach towards letting business is very well organized and professional. They execute the process from the viewing to property let to fixing any problem in a very well manner. They deal with issues quickly and efficiently. Michelle Leitch, the property manager of the property i am currently living in, is very professional and responsive to the complaints/questions.

Nitin Mittal, 28 Aug 2019

  • 10-20%

    Agent fees

  • 5

    Properties listed

  • £996

    Average asking price

Winchester Lettings

Winchester Lettings

7 Albert St, Aberdeen, City of Aberdeen, Scotland, Scotland, AB25 2TB

2.9
45 reviews
1

From my past experience (last year) avoid at all costs - very poor letting agent. Maintenance issues will never be fixed or will be dismissed. Deposit charges are absurd, almost scamming. Happy to charge for maintenance issues that should’ve been fixed by them

Jack Harrow, 11 Mar 2021
1

Would put 0 stars if possible, so many problems but for one never got appliances like the freezer and washing machine fixed that were broken when we moved in after almost a year of calling because we eventually just moved out. They then scammed us out the deposit and took half of it. Trust me do not put your money or time here!!

Ava Simone, 24 Nov 2020
2

As a tenant I would not recommend this agency. After moving out and getting a flat through another agency I can now see the lack of professionalism of Winchester lettings. All was well until we tried to move out of our flat. We have been charged the equivalent of 7 hours of cleaning (£12/hour) for a 2 bedroom flat in which we stayed for about 4 months. Had to contact them to get our deposit back and had to work out the amounts ourselves as they did not bother making it proportional to the different amounts of deposit paid. The flat was advertised with a private parking space which was not accessible. Only positive point is their reactivity, our emails were usually answered withing 24hours and the maintenance issues addressed were fixed quickly.

Clem Clem, 01 Apr 2021
5

After having a not so great experience with winchester first time round I am happy to say that it was a one off unfortunate error! Held a viewing for myself and partner and couldn't have asked for better, kerryn arrived with time to spare and was really professional and informative and got back to us quickly via email.to questions she did not have answers available at the time. Highly recommended!!

Liam Campbell, 23 May 2021
5

Excellent service from Chris and his team at Winchester Lettings. The team are friendly, helpful and efficient. They are easy to contact even out of hours. Issues are solved promptly. Thank you very much for your assistance. Highly recommend

Charmaine Leigh, 12 Feb 2020

  • 10-20%

    Agent fees

  • 96

    Properties listed

  • £923

    Average asking price

Wardhaugh Property Management

Wardhaugh Property Management

155 High St, Arbroath, Angus, Scotland, Scotland, DD8 2EG

4.1
45 reviews
1

Amazing that anyone manages to rent through these jokers. Have been looking at properties for the past few weeks now. Very slow/ almost non responsive to emails. Initial applications seem to have been disregarded. Differing information depending on which branch you call. Obviously looking for that certain clientele, god help anyone actually renting through these people, deary me.

Robert Mitchell, 16 Aug 2020
5

Lori has just recently taken over the running of property maintenence and I have to say she has done an amazing job. In the space of 10 days I've had all my issues addressed that have been ongoing for quite a long time. Lori is the kind of employee that is worth her weight in gold, polite,professional, understanding and empathetic and treats you like a person not a job and an asset to the company.

Andy graham, 05 Feb 2021
5

Very Good, really helpful advice. recommend thanks Roddy & Amanda

Julia Mitchell, 11 Sep 2020
5

I have worked with a number of letting agents and my experience with Wardhaugh has been far and away the best. I had been with my prior letting agent for over ten years but as they got bigger the service had drastically deteriorated so after a very positive recommendation I moved to Wardhaugh. The experience has been fantastic and a total breathe of fresh air, the service is very personal plus highly professional and proactive and I would have absolute confidence in recommending them to anybody.

DuffyProprety, 26 Jun 2020
5

Brilliant support and advise over the last couple of weeks. Impressed with the speed at which you made virtual property tours available and were able to mange the entire process from initial viewing to move in and all legal paperwork on line. 10/10 cheers

Kenny Brupt, 28 Apr 2020

  • 10-20%

    Agent fees

  • 27

    Properties listed

  • £758

    Average asking price

Your Move - Stewart Filshill

Your Move - Stewart Filshill

9 Commercial Rd, Leven, Fife, Scotland, Scotland, KY8 4LE

4.9
45 reviews
5

From the moment I called the office in Leven the staff at YourMove were absolutely wonderful. The whole process relating to the sale of my property was explained in detail and nothing was ever a problem. I was always kept informed of the progress and there were never any surprises. From start to finish their communication, professionalism and friendliness was excellent. I cannot recommend YourMove in Leven highly enough and they get 10/10 for every aspect of my property sale. Thank you.

Alan Gall, 04 May 2021
5

When we were house hunting a few years ago Your Move were head and shoulders above all others with providing information, arranging viewings and most of all being friendly. When we recently decided to sell our flat they were our obvious first choice. Well they certainly didn’t disappoint. Stewart priced the flat realistically and it sold within 2 weeks. There was a few hiccups during completion which were completely down to our lawyer but Michelle was brilliant and kept in contact and kept the buyers updated. I really can’t praise them enough and nothing ever seemed a hassle to them. Special thanks to Stewart and Michelle who we dealt with but sure it is a team effort so thanks to everyone at Your Move in Leven and if we ever sell again we’ll be sure to use them. Brilliant

Susan Greig, 13 Apr 2021
5

Excellent service from Stewart , Lesley and Michelle, thank you . They remained in contact throughout the process from start to finish. I recommend them very highly for any house sale or purchase.

Bill B, 26 Mar 2021
5

From the first meeting with Stewart and throughout the process with Caroline, Michelle and team, I've been impressed with the integrity, professionalism and communicative approach which characterises this firm. Their efforts and responsiveness have been excellent and I would highly recommend this experienced, effective and honourable Estate Agents.

Stuart Brown, 17 Mar 2021
5

Stewart,Alison and all the team at Your Move did an amazing job from start to finish with the sale of our family house in Lundin Links. From the listing, marketing, viewings to the final sale of the house you were outstanding at every level . The availability of the team to answer questions , the professionalism and the ease they put me at throughout the whole process is a testament to why they are the place to go to list and sell your home. Thank you again Stewart to you ,and your team for a great job!!

Ian Rodger, 06 Mar 2021

  • 10-20%

    Agent fees

  • 1

    Properties listed

  • £425

    Average asking price

Sutherland Management Limited

Sutherland Management Limited

10 York Pl, Edinburgh, City of Edinburgh, Scotland, Scotland, EH1 3EP

4.9
44 reviews
5

Stewart and his team have managed our Edinburgh rental property for a number of years and we have been very happy with the service they have given. They have been extremely professional, helpful, approachable and prompt in every aspect of services provided. We would definitely recommend them to anyone thinking of or already renting out property.

Lynne Marie, 09 Mar 2021
5

We have used Sutherland to manage our rental property for quite a few years now. They are professional and deal with any issues promptly. I wouldn't hesitate to recommend them to landlords and tenants alike.

Nicola K, 20 Dec 2020
5

I have been letting my Edinburgh flat with this company for some years now and I am totally delighted with every aspect of their service.

Jack Leighton, 01 Dec 2020
5

I have rented a flat in Edinburgh managed by Sutherland Management and they have been very professional from start to finish. I highly recommended them.

Pierre-André Saulais, 10 Aug 2020
5

I’ve been a tenant with this letting agency for the past 4 years, they provide excellent service and nothing is ever an issue. When we contacted them with a problem, we were always responded to promptly and the problem was fixed as soon as possible. Throughout my years of renting, they have been by far the best agents I’ve dealt with.

Amy Johnson, 07 Aug 2020

  • 10-20%

    Agent fees

  • 8

    Properties listed

  • £1,283

    Average asking price

Maloco & Associtates

Maloco & Associtates

6 Bonnar St, Dunfermline, Fife, Scotland, Scotland, KY12 7JR

3.9
44 reviews
1

Over more than the last two weeks I have emailed twice, called and left messages twice and even been on the live chat with someone and have yet to be phoned back. Someone else even contacted on my behalf and that resulted in no contact. Compete lack of courtesy and so unprofessional. Wouldn't recommend them to my worst enemy as even they deserve the courtesy and professionalism that this company lacks.

Peter Focht, 03 May 2021
1

Arranged a viewing and nobody showed or answered the phone or email. Received an email the following Monday without apology suggesting i was at fault. Slow to respond in general to email and never managed to get them on the phone as they let it ring out each time. Waste of time dealing with them

Fraser Morrison, 29 Mar 2021
1

Had a viewing booked and we waited 20 minutes to be seen. No one came down to get us , they emailed to say they would collect us from downstairs. Tried to call their contact numbers and they were shut. They didn't call us to see where we were. So unprofessional and completely mugged me off.

Owain Stark, 20 Mar 2021
5

Our property was just sold within 2 weeks via Maloco & Associates and their level of service, attention to detail and correspondence were absolutely flawless. A great team to deal with and an extremely slick operation, I would recommend their Estate Agency and Legal Services without hesitation.

jeffbernsteincomposer, 14 May 2021
5

Excellent customer service and support. Friendly, professional and patient.

Dianne Williamson, 21 Feb 2021

  • 10-20%

    Agent fees

  • 1

    Properties listed

  • £1,200

    Average asking price

Win Win Property Management

Win Win Property Management

4 Borthwick Mains Cottages, Borthwick, Gorebridge, Midlothian, Scotland, Scotland, EH23 4RA

4.9
44 reviews
5

Really impressed by the excellent service Ryan provides. I feel confident in his professionalism and appreciate his respect for tenants as well as supporting property owners. Definitely win win! Highly recommended.

Ann Marriott, 09 Jun 2021
5

Ryan was extremely helpful to me in a recent property related matter. He was professional and approachable and I have no hesitation in recommending his services.

Stephen Dunkerley, 09 Mar 2021
5

Ryan is fantastic at every aspect of property management! He is on the ball and never misses a thing. His communication is excellent, and he knows what he is doing. He has never let me down and always goes the extra mile to help me out. He has saved me time, money and stress. I can't thank him enough. I would highly recommend him, without question.

oompatac, 23 Feb 2021
5

I've found Ryan to be very reliable. He's proactive and always on the ball. Keeps both tenant and the landlord informed about any ongoing issues and keeps a tab on the works to be undertaken. He also has good team who can start any work quickly. If you have any questions, Ryan is always on the other end of the phone! Great to work with you :)

VSDN Properties, 04 Feb 2021
5

I cannot fault the service Ryan has provided to me as a landlord. He communicates well, is very knowledgeable and he always does his best to serve both the tenant and property owner. I trust him and feel very lucky to have come across his services, which were recommended to me by a friend who was one of his tenants.

Stephen Kerr, 01 Dec 2020

  • 10-20%

    Agent fees

  • 1

    Properties listed

  • £895

    Average asking price

Alba Residential (St Andrews) Ltd

Alba Residential (St Andrews) Ltd

78 South St, St Andrews, Fife, Scotland, Scotland, KY16 9JT

4.2
43 reviews
5

Great adaptable company - were so helpful and understanding during Covid

James Penrith, 16 Oct 2020
5

The best company we have ever worked with. My husband and I absolutely love them and would not hesitate to recommend to anyone

Janet Morrison, 13 Dec 2019
5

I moved my property to Alba St. Andrews for full management about a year ago and I am extremely impressed with how well they work. I have absolutely nothing bad to say about them and can only praise them for the way they look after my property for me. Friendly staff and a small team which makes it so much more personable. Would definitely recommend.

Yvonne Hardie, 18 Nov 2019
5

Just moved my flat to Alba St Andrews. Wish I had found them years ago. What a difference already in such a short time. Cannot recommend enough

JAY PATERSON, 26 Aug 2019
5

Absolutely fantastic service from everyone at Alba. I have more than one property with Alba and have rented from them as a tenant before whilst in between properties. They are a great bunch and the office is so warm and welcoming. Such a great blend of professionalism and personal service. Well done Alba and keep it up!

Linda Jameson, 24 May 2019

  • 10-20%

    Agent fees

  • 3

    Properties listed

  • £931

    Average asking price

Ben Property Management Ltd

Ben Property Management Ltd

3 Manor Pl, Edinburgh, City of Edinburgh, Scotland, Scotland, EH3 7DH

3.6
41 reviews
1

I have the misfortune of living above a Ben Property let flat. Consecutive tenants have left me sleepless, tired, unable to work from home, drugs being taken and worried about my children's safety in the stairwell. Ben property have been aware of this and no action has been taken. I believe there's 7 people crammed in their flat, so I'm sure the monetary value outweighs my misery. Now I have to resort to petty negative reviews like this. If you'd like to rent out your property responsibly, this is definitely not the letting agent for you.

joe hall, 28 May 2021
1

As a landlord I sorely regret using this company.

tpl p, 15 Feb 2021
1

Ben Property is the worst agency in Edinburgh to avoid at all costs. Having the unfortunate encumbrance of being their tenant for several years, I can assure you that this agency is nothing more than an ill-tempered, fatigued company; that has very little to no understanding on how to treat their tenants or landlords. We were without hot water for months during winter. We had many issues with the property that never seemed to be rectified and could only be viewed as a reluctance on the agencies behalf, an act of sloth that I have never experienced with renting out property in other parts of the UK. If you want the added dread of repulsive sloth-like staff and a reluctance to help you when there is a problem with the property then this agency is doing everything right, If you would like something a bit more functional and responsible, please look elsewhere.

Dino Cambanos, 02 Oct 2020
5

Excellent agents, they answered all the questions in a timely fashion that enabled the purchase to complete in three weeks. Nothing is to much trouble. Polite and courteous at all times . Have no doubts about using this estate agent you will not be disappointed.

Addison Taylor, 15 Jan 2021
5

Ben Property have managed my flat for nearly four years and have always given exemplary service. They have cared for my property and tenants very well (I have always checked this with my tenants) and kept me fully informed. One of their strong points is continuity of staff - not always the case with management companies - and each of those staff members is unfailingly pleasant, reliable and efficient. I have used three different management companies in Edinburgh and would not hesitate to recommend Ben Property.

Deborah Russell, 09 Oct 2020

  • 10-20%

    Agent fees

  • 47

    Properties listed

  • £1,937

    Average asking price

Northwood - Dundee

Northwood - Dundee

2 Panmure St, Dundee, City of Dundee, Scotland, Scotland, DD1 2BW

4
40 reviews
5

In 2019, my husband and I made a big move from Malaysia to Scotland. After 4 weeks of house viewing, nothing worked out as many were disappointing. The Northwood Dundee Office team we met on the 5th week, from day one of introduction, to our first viewing of the Dundee Riverside property and to our last inspection visit, were wonderful and exceptional. They empathised with our situation and understood the difficulty we faced, where not many letting companies were. They made us feel comfortable, advised us on the best possible way to move forward with our application, provided us with all the information possible to ensure we got the property we wanted and made the moving in process easy. The property was as what the pictures were on their website and appropriately priced. Any time we had a maintenance issue or even a newbie moment of not knowing how things functioned, they assisted us in every way they could in an extremely efficient and timely manner. They were friendly, competent, professional, responded and communicated well with us. Even in the middle of a pandemic, their services never faltered and our moving out was smooth with no glitches at all. We would have happily continued our tenancy with Northwood if not for new permanent jobs up in Aberdeen. We highly recommend Northwood Dundee to everyone! To Ron, Nick, Katy and Mike, thank you very much for what you do, you made our experience beautiful and exceeded all expectations.

Darshini Reyes, 11 Mar 2021
5

I have been using Northwood for a few years now and always find them very professional, efficient and friendly to deal with. Katy has always found us the perfect tennant for our property. 👍🏻 I wound not hesitate to recommend this company to anyone.

Neil Thomson, 25 Feb 2021
5

A huge thank you to Ron and his team at Northwood Dundee, what a fantastic business to work with. It has been a real pleasure and nothing has ever been too much trouble. Their knowledge, understanding and professionalism is second to none, and we would have no hesitation in recommending them.

Estates and Law Ltd, 14 Dec 2020
5

I've never had any issues with Northwood Dundee and all correspondence was polite, professional and friendly whenever I've had to contact them. There have never been any issues when I have had to contact them for any reason, whether by email or phonecalls - I've always been able to reach them which makes your time in their care feel that extra bit special. With other tenant agencies I've always ran into problems and I never had confidence in being helped in any way but with Northwood Dundee all the staff have been exceptional in always being attentive and competent in their job. Staff members stay with you through any issues so it'll always be only one member handling you through email chains which helps keep everything efficient & the correspondence always remains friendly and pleasant whilst remaining professional. I honestly have had such a great experience with the staff at Northwood Dundee that I'm so grateful for their time & appreciate whenever they've helped me out. During my time with them they've also updated their maintenance log system so you can now do this online so the job is officially logged and booked for repair and the system is accessible 24/7 for peace of mind. To finish off, the reason why I left was simply relocation to a new city but I would be happy to move into a property managed by Northwood - especially the Dundee branch. I wish the staff there all the best in their future.

craig viviani, 14 Sep 2020
5

Northwood Dundee managed the letting of our property for 5 years and were fantastic throughout. When we decided to sell it earlier this year we decided to use their services and again they were first class with the house selling within a week. Communications are excellent with their staff always being very responsive and helpful.

Sandy Reid, 26 Aug 2020

  • 10-20%

    Agent fees

  • 8

    Properties listed

  • £820

    Average asking price


Tenancy deposit
Money shield
Local heroes
Token
Approved code
MIBP
Property ombudsman
Open banking
RICS
Mashroom is an appointed representative of Adelphi Insurance Brokers Ltd. Adelphi Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Their Financial Services Register number is 594620, with permitted business activities being introducing, advising, arranging, dealing as agent, assisting in the administration and performance of general insurance contracts and credit broking in relation to insurance instalment facilities. You may check this on the Financial Services Register by visiting the FCA’s website, register.fca.org.uk or by contacting the FCA on 0800 111 6768