88 letting agents in City of edinburgh

I've recently started renting with Southside. The application process was straightforward and well explained on their website and everyone from the team I spoke with during the process was very helpful in answering all my additional questions. Special thanks to the property manager Emma who's always been very quick to reply to any questions or to address any issues we had. Very happy so far!

I have recently rented a property through Southside and I can say that the team were very supportive and professional. In particular, Anna helped and supported in every aspect of the process, making it as smooth as possible despite the actual situation. I would recommend Southside Property to anyone looking for a property in the Edinburgh area.

Recently rented a property through Southside and they’ve been great. Lewis during the application process was amazing and answered any questions we had. Great job guys, would recommend to anyone looking for a property in the Edinburgh area 👍🏻

I'd like to thank the whole team at Southside for their hard work over the last couple of years, looking at all the other satisfied reviews, this is just another reinforcement of the positive and confident service Southside! well done. The team at Southside, in particular Andrew Anderson, have been excellent throughout the process of property management. Despite the COVID 19 pandemic, the team did all they could to ensure everything in order and progressed as smooth as possible. Great communication,. Thanks Andrew & SS team.

We've used Southside for our recent move and couldn't be happier. From the second we moved in, Southside, particularly Emma, have been so responsive as to anything that needed actioned. When we first viewed the apartment, we were shown around with Sam who gave us the warmest welcome. He was respectful and chatty and allowed us to view the apartment at our own pace, as well as showing us all of the important aspects. He recommended some great cafes nearby that we have been enjoying greatly! All in all, we are delighted with the service.

Check out SOUTHSIDE PROPERTIES and UMEGA 😊❤ UPDATE: So I've had a reply from Grant Property from my previous review that most of the problems that happened during my 2 month stay in Edinburgh, such as them having to paint the flat due to flooding, and changing my move in date when I've already booked my flight, as well as the broken window before my move in date, according to them, all of this wasn't their fault. While I would like to thank them and show them my appreciation for taking the time to reply to me to explain things to me from their position, I would like to suggest those of you who have not yet decided on which agent to find a flat with to have a look at Southside Properties and Umega before deciding which company to do with. I've seen very positive Google reviews of Southside and Umega of 4.5 stars and above and would suggest you to read the reviews of the people who searched for flats through their companies, how well and efficiently the employees work, as well as their positive experiences and whether the money they spent was worth it for the flat they got to stay in. The reason why I am suggesting those of you who are reading my review to check out Southside and Umega is because I absolutely do not want anyone to have a really negative, depressing experience that I've had with Grant Property. And yes, I really do understand that what I have experienced in my flat may be none of Grant Property's fault but if I could go back in time, I would have definitely chose to go with Southside or Umega to avoid all of these troublesome, upsetting times. If any of you check the ratings, you will notice that there are quite a lot of 1-star reviews for Grant Property, so perhaps this may confirm what I thought many people feel about the experience of living in their flat. I wish that last year I had read the reviews before doing it with Grant Property, Also, it would be really helpful if the people who commented about their unhappy experience with grant property in the Google reviews section could get replies from Grant Property on how they could help them, or at least acknowledge the problems that need to be fixed, although most of the reviews here have been left ignored for many months. I wish all the best for those of you, especially university students like me to find a wonderful flat to live in (Southside Properties and Umega Lettings strongly recommended! ❤) and have a really happy university experience. 😊

Personally had a very poor experience with Grant Property. As students we were paying quite high rent for a flat that was outdated and damaged. The sofa broke significantly within weeks and when we tried to get it replaced they did nothing. The blinds had mold on them and had to be replaced with what looked like sheets of paper. They were so thin and did not keep out much light. Our boiler was broken when we moved in but it was summer so we didn't need it. When it came to winter, it started leaking gas, putting all our lives at risk. They sent out a repair man, and when we switched it on afterwards it was leaking gas AGAIN. We had to use electric heaters and were promised that Grant Properties would cover our electricity bill. However this never came to fruition and to this day they are still due us £100. We had 2 different contacts, both who were friendly but extremely slow to get anything done and often refusing to reply to emails and only responding when phoned. Overall my experience has meant I will never be using Grant Properties again. It felt like the company was cutting corners at every opportunity, probably because we are students so they felt they could treat us worse.

As a neighbour to one of GP's properties, and with others locally, I have found my experience to be one other local residents share. The renovation of the flat was done with no considerations to neighbour, including loud work before 8am on a Sunday, use of local community bins rather than removing debris, and damage to communal hallways. Although the consultant I have spoken to at GP responds regarding problems with tenants there has been no improvement and the majority show little consideration to their neighbours, including large groups of students congregating in the communal hallways at 3am and other unsocial hours. The icing on the cake has to be their lack of interest or ownership when the current tenants are flaunting Covid regulations and continue to have a large number of visitors on a regular basis. Their advice was to report it to the police, which I have, but its perhaps indicative of GP standards that the behaviour continues. Obviously prioritising making money over community wellbeing. Shame on them.

Have had a great experience with Grant, most due to Livia. Every time I spoke with Livia she was polite, professional and informative, if only every company had such good team members!

My experience with Grant Property so far has been excellent and I would recommend it to anyone looking for a property. My queries and concerns have always been answered quickly and effectively. I have particularly been impressed with Lewis Paton’s professionalism, kindness and his willingness to help at all times and do the best he can.

Highly recommended - Clan Gordon have managed our property for a number of years and we are very happy with the service. The team are professional, proactive and responsive! They are the best letting agency in Edinburgh and we know we can trust them to look after all aspects of renting & managing our property.

Excellent service and care for tenants. The team have been so so helpful in getting us settled in, are always friendly an good at responding to requests. Would highly recommend them!

Excellent agency with a very good bunch of folks working there. Extremely professional & always prompt. Rented a flat from them where I lived until recently (for 3 years with family) and they maintained the same standards of service throughout, whenever I needed to contact them. Highly recommended !!

Great tenant support - was with them for two years as a student and they treated us respectfully and like adults (which is often not the case in a student-letting agent relationship). Always responsive to emails and quick, efficient sorting of maintenance requirements. Only negative I can recall was not getting full deposit returned at the end of the lease - this was a small contention to do with repainting walls (that we as tenants argued would be happening for the next tenants regardless and disputed paying for it as exiting residents). Would highly recommend.

Thanks to CG staff for 3 years of great tenancy. Sad to be leaving this beautiful flat, thank you for your support and attention to matters of safety, comfort and repairs. Very professional, friendly, helpful and efficient service. Jo

We are just about to begin moving in to our first flat together, my girlfriend and I. Murray & Currie have been an absolutely massive help to us for that, giving us a viewing the day after I had inquired about the property and going through the process quickly and explaining and helping with it so much. A massive thank you to Alex who was there to answer any questions within minutes and helped me a lot as this is the first time moving out. Its been a pleasure and I'm looking forward to being a tenant with Murray & Currie for years to come. I would totally recommend them to anyone looking for an agency for properties. Amazing!!!

I'd been trying to move forward with many applications with other agents, who had been dragging their heels in helping me secure a place (time sensitive). Murray & Currie organised a viewing for the next day for my selected property and moved forward incredibly quickly. Alex and Sarah were very very responsive, and answered all of my questions in a timely and professional manner. I'd have no hesitation in recommending them to anyone looking for a rental property here in Edinburgh. Thank you for making my move to a new city so effortless.

Was with M&C for over fifteen years, as a tenant, as a landlord, as a property buyer and finally as a property seller. Very happy with the service over the years

We rented a flat through Murray & Currie for over a year. They sent someone out pretty quickly (within days or a week) whenever we reported issues in the flat. Upon ending the tenancy I was worried about the deposit refund process, as some of the reviews on here suggested they were unfair and dodgy. We cleaned the flat ourselves, making sure to cover all the areas they listed in their email, and paid to have the carpet and windows cleaned. The flat was spotless, and we got our full deposit back, so nothing to complain about!

To find a loyal committed team who clearly care about the company they work for is a rare thing. I have found the team at M&C to be knowledgeable, professional, happy, and enthusiastic in all that they do. Bravo and thank you for managing my property so well.

I rented a flat with DJ Alexander for 18 months. There were some glitches at the time of moving in, but these were quickly sorted, with Lisa Grieve in particular providing outstanding help and service. For the remainder of the rental, and including my move out, DJ Alexander was extremely responsive and provided excellent service I can recommend DJ Alexander very highly, and have since rented another flat with them.

From the moment we enquired about properties listed by DJ A, we felt looked after. This group of specialists, with such a tight time frame, truly pulled out the stops for us in every way imaginable. From Mark Hall to Natalie Cotton to finally the lease preparation and final agreement with Laura McTaggart, we always felt in good hands. I would have no hesitation in recommending their services. First class service and, once again, a huge thank you!

We recently moved to a new house with D.J Alexander Letting and Estate Agents. We really felt they could not do enough to help us find the right property to suit our needs. They were frequently in touch with us right up until our move. The move was seamless and they really did all they could to ensure we had access to the property as quickly as possible. Lisa Grieve, Peter Thomson and Lauren Edmond were so personable and really went the extra mile to ensure we were satisfied with all the arrangements before moving.

All the staff I have met have been incredibly friendly. Laura in particular had endeavoured to make sure that my move was a smooth one. I have never rented before and everything was explained thoroughly. I’m looking forward to a long relationship with DJ Alexander and it’s made me feel very confident about our tenant/agent relationship for the future.

Great people and professionals! Totally recommend them for their efficiency and help throughout the process. We rented a flat in Glasgow, West End Having great landlords did help as well but it's always about who you choose to work with at the first place. Thank you!

The best experience I’ve had with an agent so far, super friendly and helpful staff and very fast responses. Checkout and any house visits were covid safe and professional and fair. Any worries and concerns were taken care of and I highly recommend them. Handyman was super nice too! Would have continued renting with them with another property because of the amazing service though they only had video viewings available at the time but I would definitely consider it in the future.

I would highly recommend Cullen Property for anyone who is looking to rent a property in Edinburgh. Their communication efforts with tenants and interested parties was outstanding. They are a dependable company who you would be able to completely trust with your owned properties.

Our property managers Stefanie and Mhari have been responsive, helpful and pleasant through our 14 month tenancy with Cullen Property. All issues raised have normally been acknowledged and dealt with within 24 hours. There is relaxed yet reliable feel when communicating with the managers. It has by far been the most positive experience I have had with letting agents in Edinburgh and I can't recommend them enough. Thanks guys! Joe R

Highly recommend Jennifer at Cullen Property. Since we moved both our properties to her she has taken care of everything, saving us much valued time and money. Her attention to detail and professionalism is second to none. Fantastic service all round.

Just wanted to say a huge thank you to the whole Cullen team who are always excellent, professional and responsive. They have distinguished themselves a number of times by going the extra mile for me as a landlord. But we also share the same philosophy of doing the right thing by the tenants. On this latest occasion, Anne in Finance spent considerable time resolving an issue in delayed payment of part of rent due to me - with an equitable outcome for all. Stephen

Been working with Clouds for over ten years — amazing team, great properties and always available to help and assist. Can't recommend them more highly!

I have leased flats from several other letting companies in Edinburgh, but none have been as responsive, helpful, and professional as Clouds. Any issues I had with my flat I was able to contact Mark Mcleod, and he would get back to me oftentimes within 5 minutes with a helpful and efficient response. For example, when a window broke due to an accident, he first made sure I was safe, and then sent a handyman to help board up the window and clean up the very next day. In some flats I have stayed in, repairs would take sometimes months, and that was pre-pandemic when coordinating repairs was much easier. I also, unfortunately, had to end my lease earlier than expected, and Mark was understanding and extremely helpful in coordinating my move out. Overall with their helpfulness and efficiency, Clouds Property Management and Mark Mcleod have given me outstanding service, and I can't recommend them enough.

Clouds Property Management have been amazing and very helpful in our process of moving in to our new flat. They are very professional and respond to any inquiry very fast. Jonny has been the one helping us and has been very supportive in all our requests.

Top class from start to end - could recommend Mark and the team highly enough. Hard working and honest, how it should be, I have been renting in Edinburgh for 8 years with different letting agents and these are hands down the best!

I have lived in 4 different countries during the last 6 years of my life… finding, securing, and ultimately leaving rented apartment units has been a hassle in many instances, but not in Edinburgh. I had the privilege of working together with Clouds Property Management. It was the first time that I had ABSOLUTELY NO PROBLEMS whatsoever as a tenant. Seamless move in, full support if there was a problem in the flat, and great support for the move-out as well. My agent was always available for questions, and made my stay in Edinburgh completely drama free. I fully recommend them!

This is my first listing with 1Let, and I have been most impressed with their professionalism, the clarity of their communication with me, and the way in which they have responded to any queries I have had during the process of finding a tenant. They seem to be a very friendly team that keeps each other (and me!) informed. Any queries I have had have been responded to very quickly. I cannot recumbent them highly enough.

We rented with 1 let for three years in Edinburgh and have found them to be one of the best agencies we have rented through. They have always been very responsive, organised and courteous (I dealt mostly with Dean and Alan but also a range of other staff in the office). A very good service - and I would not hesitate to recommend 1let to prospective tenants or property owners.

Alan was our Property Manager for the last part of our tenancy and he was brilliant. He really took the stress out of our move out. Fair, responsive and personable. Would recommend 1Let in future.

Had an amazing experience with the agency! Everything went super well, fast and smoothly. Especially Tina, the kind lady we were talking to throughout the whole process, was very helpful, responsive and friendly to our needs. Definitely recommend them for letting property, they make the already stressful process of moving very easy and quick. Very reliable!

Having had our property in Edinburgh let out privately until recently, it needed some improving and we were looking to let it on a full management basis. We couldn't have chosen a better agent than 1Let. The sales manager, Ken Bell, organised contractors to upgrade the heating system, fit new carpets, redecorate throughout, conduct the necessary legal inspections/assessments, and deep clean the flat. It was put on the market and it looks like we have new tenants within the first week! Excellent and responsive service from the start!

I stayed in Lochrin Quay from September 2020. The flat was beautifully furnished and felt very spacious. The resident service manager, Karolina is especially friendly and was very helpful with any issues we had. The location was also very ideal, being surrounded by several supermarkets, a cinema and a variety of cafes/restaurants to explore. I would recommend Lochrin Quay to anyone looking for a place to live in Edinburgh!

Great apartments with lovely views. The quality is superb and if there is any issue, it's usually fixed within a day. I can definitely recommend staying at Lochrin Quay!

I arrived at Lochrin Quay in October 2020 from Mexico, and even at a distance, everything was easy to process. The residential manager was pleased to show us virtually the apartment and set the paperwork with transparency and professionalism. Our flat is cosy, safe and spacious for 2 people, fully furnished, including washing machine, heater, oven, fridge and intercom. Besides, the flat offers a parking space, a beautiful rooftop view. For an additional price, you can book dry cleaning and apartment cleaning. The neighbourhood is one of the best across Edinburgh; just in front of our building is the Canal, one of the most photographed for local and international travellers. The area is surrounded by excellent restaurants, coffee shops and pubs and just 1 block away is the famous "The Meadows" park. In case you are looking for an Edinburgh's flat, Lochrin Quay is definitely the best choice.

Lochrin Quay is a lovely place to live. The flats is stunning and very cozy. The service from the building management is very high quality and they are all super friendly and helpful. The location is also an added bonus as it is only a 15 minute walk from princes street and George Square. I would highly recommend living here.

I have been staying in Lochrin Quay since October 2020. It has been a fantastic experience. The flat itself was flawless and had a lovely feel to it. The staff have been incredible in sorting out the very few issues that arose. The area is safe and the buildings have good security systems as well. The location is pristine and is within walking distance of anything one might need. Highest recommendations.

Zone Letting has been refreshingly professional, supportive and accommodating in helping with our move. We worked with Byram and he is an absolute legend. We could not be happier with our new home and would highly recommend Zone to others.

Byram and the team at Zone Letting Edinburgh were extremely helpful and friendly throughout our tenancy. Any questions or requests were dealt with immediately and we couldn’t fault them on anything. Would strongly recommend anyone looking to rent or lease a property to use Zone Letting.

Best estate agents I've been with. Very responsive, every problem with the flat was sorted quickly and the move out was very easy and painless. Would definitely recommend.

Have rented in Edinburgh many times for professional let’s (most experiences negative with bigger agencies) and never came across such a proactive and helpful letting agency. Any repairs are done promptly, Ross and his team are super fast to get back to you and no job is too big or too small. Managed to lock myself out one day and they had a locksmith at house within 30 minutes of calling. You literally couldn’t ask for more, still surprised at how good they are and wouldn’t hesitate to recommend them.

I've been renting from Zone Letting for 3.5 years now and they are great to communicate with. They always take issues seriously and make sure they are seen to promptly. I recommend them and hope to stay with them for as long as possible.

We have recently used Northwood as our letting agent to let out our flat in Edinburgh. Lewis was our first contact, he was very knowledgeable, helpful and had the flat on the letting market within days. Stuart, Luisa, Maria, Eden etc in the office have been very professional and responsive. We had tenants in the flat within just over 2 weeks. We would highly recommend Northwood to anyone who’s looking for a letting agent.

I recently rented my flat in Edinburgh using Northwood as my agent and couldn’t be happier. I first met Lewis who was very friendly and informative. He had the flat online the following week and I had tenants within 5 days. I couldn’t have asked for a better service. Everyone in the office has been great (Clare, Luisa) and the whole team. I would highly recommend them as a letting agent.

Eden and the team have been so helpful with the move into our rented property. Always a phone call away ready to answer any questions, and are very responsive to emails. Best letting agency I’ve ever experienced in Edinburgh.

I would definitely recommend Northwood. Lewis was very knowledgeable, helpful and answered all my questions promptly. He certainly gave me good advice to get into the letting property market. Claire & the team were all very professional and helpful too. Thank you!

I used Northwood as Letting Managers and then to sell my flat, and found them to be clear communicators willing to make things simple. I asked for help with a number of things and help was provided. Letting was a stress free experience. I would recommend the company above many estate agents I have dealt with over the years as very Professional.

Really impressed so far with The PLC, application process was very easy and quick. Quality of my new flat is fantastic and Chloe has been great at keeping me updated at each step of the way. Thanks!

Very kind, sweet and very good at communicating. They were always quick at responding

I've stayed with PLC for around a year and a half now and they have been great letting agents. Reaching them when there was any issues was relatively easy and any issues we had were dealt with in a timely manner.

I am really satisfied by the services of the Property Letting Centre; they are always very helpful with prompt replies to any questions/requests that me and my flatmate have as tenants. Also, they do their best to resolve any issues with the flat within 2 days from the day they have been informed! I don't have anything negative to say! I totally recommend them :)

The whole team was very helpful and quick to respond throughout the whole process! They helped my wife and I find a flat we loved and went above and beyond to help us understand things about letting a flat here in Edinburgh that were new to us as people who had just moved here from the United States. 10/10 would recommend to anyone in need of a letting agency!

My partner and I cannot recommend Extra Mile Property Solutions highly enough. The communication from them is very clear and they reply very quickly to our queries. I also like that I can call them directly in case of an emergency. They are always friendly, professional and service minded. Their pricing is fair for landlords and they do not take commission on top of contractor work at my properties! That is a must have for me and should be for every landlord. I have always known that my property is in good hands with Chris Gladden and his team!

Really happy with the service with these guys, super friendly and smart, compared to other agent we have had they are amazing! Actually know what they are talking about and do anything to help, explains the xtra mile name! Special thanks to Chris one of the owners who is his still answering the emails. Ta will

Chris Gladden and his team of experienced, friendly and professional agents are really good. I have worked with them for a number of years now and they will go over and above your expectations from a letting agency. Very knowledgeable and treat their clients very well. You are in safe hands with Extra Mile if you are a tenant or a landlord. Highly recommend!!

What a company! I have worked for a number of letting agents in my time and I can honestly say Extra Mile Letting's service, professionalism and staff are the best. A company that isn't scared to call and speak with clients, a company that a full of social people whom tenants and landlords both feel comfortable and trusting with. I regret not being within the company longer but would highly recommend to any tenant or landlord, if you want a service you deserve, well, this company is for you!

I rented a flat for just under a year from Extra Mile and Chris and the team were fantastic from start to finish. Any issues were dealt with promptly, there was always great communication and I always felt like the flat was really being looked after by the team. I have no complaints and based on my experience I would rent from Extra Mile again in the future.

Excellent service from Boyd Legal. They moved quickly to complete my case with care and professionalism. I received great help from Rachael and Amy who were both helpful and on top of their jobs. Happy to use their services again.

An Excellent professional service provided to my wife and myself. I cannot thank you enough for your help and assistance that ensured everything progressed quickly and hassle free. Thank you

They were extremely kind, helpful and friendly. They went out of their way to expedite and close out my requirements, providing a great level of service. I would not hesitate to recommend Boyd Legal

Handled our equity loan with no fuss , professionally, and completed timeously. We were kept informed of all aspects of the loan arrangement at all stages and communication was always polite and courteous. The arrangement went smoothly and i would definitely use Boyd Legal again

All staff very easy to talk too and totally professional. Great communication. Always kept us informed We are really pleased with the whole process

Shocking company to deal with. They will try and take your deposit money, regardless if you leave the rented flat spotless. When we moved into the property it had apparently been 'deep cleaned' by a professional cleaning company. This was a blatant lie. All surfaces in the kitchen were greasy to the touch and the dishes left behind had huge food stains all over them. Upon leaving the flat at the end of the tenancy, we spent a full weekend deep cleaning the flat and left it in a much better state than we found it. They still tried to take £300 out of our deposit. We disputed it and got the full amount back minus an unavoidable £30 'admin fee'. The inventory we were given upon moving in tried to pass off items of furniture as 'good' or 'very good' when in reality they were acceptable at best. Stains all over the carpets, pillows, cigarette burns etc. Upon leaving, they then tried to blame this on us. If you have no other option but to go with Fineholm, go through the inventory line by line and triple check everything they claim and dispute it when things don't match up. Doing this was the only reason we got our deposit money back. Take as many pictures as possible on move in day as well for hard evidence that stains, mold etc were present at the start of the tenancy. Any 5 star reviews you see tend to be from the property owners, if you're a tenant it's a different story altogether. Correspondence with the agents was also a constant challenge. If you sent an email with multiple queries you'd typically get a one sentence reply that addressed one or two questions at best. A terrible company, evidenced by the multitude of 1 star reviews. Avoid at all costs if possible. If not, go in with the outlook that you will have to fight for your deposit money back. They just try and get away with what they can in the hope that people can't be bothered to input a claim to Safe Deposit Scotland. Save yourself the hassle and avoid like the plague.

Much like most of the reviews, Fineholm tried to charge £500 for cleaning a clean flat. I work as a solicitor, so defending claims is not something I lack experience in, and it still took 4 months to get the money back. We did, of course, receive all the money back through the tenancy deposit scheme but it is very slow. I appreciate their lower rent can be tempting but they try and make this up with a huge cleaning charge at the end. The flat was given to us dirty and we provided it back clean. We contacted the cleaning company, who apparently carried out the work, directly who refused to provide any information on what they had cleaned. The invoices didn't work out into the price per hour and were clearly fake. The date which they claimed the cleaning had been carried out was a date which we were aware that the new tenant was already in the property. They advertised the property to the next renter as freshly painted and used the pictures they had used when advertising it to us a year previous as freshly painted. This was despite the walls being covered in dents and marks. I could go on and on. My advice would be to avoid them but if you are going to rent through them, just instantly go to the tenancy disposit dispute scheme. You will get all your money back. Fineholm bank on people getting sick of the process. They even appealed the decision of the tenancy scheme to give us our full deposit back despite the fact we submitted a six page report identifying all their lies which would have stood up in court. They did not submit any new arguments or evidence in the appeal so essentially just delayed us getting our money back even further. The company is disgusting, take advantage of people on low income, and the people who work there should be embarrassed. I would also recommend writing a letter directly to your landlord. Their details will either be on the lease or on the landlords register. I would set out your position and your intention to take the action further. Often landlords are left in the dark about how their tenants are being treated and do not know of the money Fineholm is taking from them and the fact that it isn't being used to improve their property. You will note that the only positive review that Fineholm have are from people who use them to let out their properties. However, I do believe if you are a landlord and want long term tenants- Fineholm is not the way to go.

Fantastic team of letting agents. Friendly and helpful staff, particularly Aleksandra, who went above and beyond to secure a place for my daughter and I and get us moved into our lovely home in record time. Excellent efficiency and communication from start to finish. A massive thankyou to all at Fineholm.

The entire team provided high standards of service and they are polite, nice and friendly. I especially appreciate how they usually reply as soon as possible. Highly recommend!

Truly professional service. Fineholm have managed my property over many years and I can highly recommend their services. The property had to undergo major renovation recently : all taken care of by Fineholm. Very impressed during the current climate with restrictions in place.

Especially strong on maintaining properties well. Always good communication and prompt, professional service.

I would absolutely recommend Littlejohns as a letting agent to rent from. After having a bad experience with my previous agents it was wonderful to deal with company who really seem to care about their tenants. The service was very friendly throughout my whole tenancy through to the move out process and any issues that arose were sorted out promptly. My property manager Raine in particular was so lovely, very helpful and I felt that she completely had my back as a tenant. I was very sorry to end my tenancy with Littlejohns and if the opportunity came to rent with them again I would have no hesitation in doing so.

I have been renting with Littlejohns for a year now and have been very happy with the service I have received. The staff are always responsive, professional and happy to help. The process of applying for a flat was smooth and I was kept informed throughout. I'm now moving to a bigger flat with the same letting agents and it was even smoother the second time around as they already have my references! I would recommend Littlejohns as a tenant and hope to stay with them until I am ready to buy my own place.

Very good service. I stayed in a flat through Littlejohns for over 4 years. Littlejohns were always extremely responsive to any issues or queries. Would definitely recommend to those seeking property rental.

I’ve been with Littlejohns for nearly 2 years and our property manager Raine has been excellent throughout that time. She is always quick to respond - even during a pandemic! And we’ve always had the appropriate contractors out when it’s been safe to do so. We’ve always found it easy to contact littlejohns because we have a dedicated property manager (which I haven’t found with previous lettings agents) and I’d recommend them - and our property manager - to anyone looking to rent in Edinburgh!

We had a good experience with Anna Harper letting. Were flexible in meeting me a bit later than their opening hours to show me the flat we ended up living in, which was appreciated as I could not come during business hours. Application process was easy and hassle free with documents sorted online etc if you chose to! Any maintenance issues were resolved with the same friendly contractors used for most general maintenance requests, even changed our lightbulbs when we were uncomfortable using ladder etc. Thanks to all the team! :)

We had a very positive experience with Anna Harper Lettings. Any time we had an issue, they were very quick to respond and resolve our problems. They are a small, friendly team who are happy to help in any way they can. We would have continued to use their services had we not been buying property instead. We have given 5 stars as we would highly recommend them for any prospective renters.

We have had an excellent service for 10+ years. Responsive, supportive and above all very friendly. Highly recommended and superior to the usual faceless letting agencies.

The best letting agent in Edinburgh! I rented my flat with them for 6 years and they were excellent. Always super responsive, friendly and helpful! They dealt with any faults really quickly and efficiently. We loved our time in this flat and a lot of that was down to having a great letting agent.

We had never heard of this agency before going for a viewing for a flat, but had a really good experience right from the beginning. The application process was easy and deposit was handled as expected. When our boiler broke down at one point it was seen to within hours, and when our fridge and washing machine broke we got brand new ones very quickly. We were also given plenty of notice and time options for flat inspections. We mostly dealt with John who was always very nice and helpful. The rest of the team were also great. We would highly recommend this agency.

They are okay until you leave a property and looking to get a deposit back. Make sure you take photos and videos when you move in and send it to them because if you don't, you will get billed for anything that was wrong with the property before you move in. When applying for properties, they make you use a 3rd party company for references but charge £30 per applicant which I thought was illegal. Also, don't know how they are allowed to share clients data and experiences in relation to replying to reviews as this is infringing on GDPR laws. Just like any other estate agent on try and get some money from tenants deposits.

Pure Property Management in Edinburgh is a very good company to rent from, the staff are all very kind and helpful. Renting from Pure Property was a joy as I moved from London to Edinburgh and just met them face to face when receiving the keys, everything was done on-line.... So easy, very kind and welcoming staff and very professional. Thank you for everything. Kind regards Leila Martins

Ashley and his team have built a reputable brand in a market of low-integrity letting agents. Their service is personal and their care level is high. My number 1 choice for landlords and tenants in Edinburgh!

Pure Property Management have been absolutely incredible! Our Immigration into Scotland has been so easy and welcoming. All the staff have been more than helpful! I would highly recommend them!

I have used them for the past 3 years and they have been excellent to work with. They have been very fair to both landlords and tenants alike, and quick to respond to any issues from both parties as well. I would recommend them if you want an easy time renting a property.

I had a case going with nhs Scotland and this company have been fantastic to deal with a special mention to Carrie who was dealing with it she was so helpful and always kept me informed about how it was going

Great experience, my case was a bit complicated but luckily I had Sarah Jack handling my case. With a very positive result at the end. Thanks

My experience as a tenant with Drummond Miller LLP has been very positive. Perhaps I was lucky, but they were very professional and at the same time they treated me personally. Whenever I had any question, I could contact my agent and get a rapid precise constructive response. They were always very clear and upfront, legally wise, stressing good practice, responsive when requiring any contractor service and generally helpful and supportive, even when I was about to move out of their own managed property.

Our estate agency experience with this company is great! With their professional help, we purchased a perfect house. In the meanwhile, Ms. Francesca Hill and estate team sold our property with a superfast speed. We really appreciate all your excellent and hard work.

This law firm and estate agency provides excellent legal advice and property sale service. I learned a lot from their working attitude, skills and even personal characters. I have bothered them many times with emails and phone calls during the process of my cases. They always treat me with patience, respect, compassion and professional support. Just like the statement published on the main page of the company's website: the staff working at Drummond Miller LLP all are the best solicitors and estate agents in Scotland. Thank you so much for your passionate, thoughtful and brilliant work.

Definitely recommend Belvoir! They have been incredibly supportive, helpful and professional throughout my time renting through them. If I ever move back to Edinburgh, I will be sure to contact them. Thanks again for everything, Cameron.

Great experience as a tenant with Belvoir. Zoe was our case manager. She was very quick at fixing any issues we brought up and we had a fair agreement about return of deposit. We always got a quick response to any queries.

We are currently in the process of renting a property run by Belvoir Edinburgh. We have received nothing but great service from Belvoir Edinburgh so far and wanted to give specifically a shout out to Rebecca McKellar, Lisa Conquer and Zoe Thomson. The entire team has been extremely helpful so far, communicating with my family and myself from the very beginning, accelerating the letting process to allow for a seamless move. Every time we have either had a phone or email conversation, they have been very polite, respectful and tried their best to accommodate our needs. Despite the fact that we haven't moved into the new property yet, I wanted to express my gratitude and recommend Belvoir Edinburgh' service.

Having used Belvoir for a number of years on a 'Let Only' basis, I have found the service invaluable. Taking the headache out of finding suitable, vetted tenants swiftly and the preparation and completion of all associated checks and paperwork. I have found the team to be professional and extremely helpful at all times.

I have been customer of Belvoir for almost three years. The quality of the service has improved very much during last one and a half year because of the new system they have in place for repair, technical intervention, furniture substitution, etc. This online system is easy to follow and to complete and it is a guarantee for a quick intervention. You are usually called the day after completing the form. We unfortunately had loads of misunderstandings with our washing machine but the problem was always solved in the following days. We also had our shower plate replaced without too much fuss, as well as our former-very-wobbly coffee table. The new system is very good, as well the customer service. The letting agents are always very keen to help, reliable and understanding. We have received an eviction notice by our landlord at the beginning of this year and the agency, in particular Zoe Thomson, was always very kind and helping throughout the whole process. She has always been understanding and keen on helping us to find a solution. Unfortunately we have to move to another city, but she kept helping us providing references for the new flat. I already said this to her personally and I repeat it again here: it is very comforting to have such professionals on your side when life strikes hard. It would have been much worst without her and the agency support. Professionality and kindness. Thanks :) ps: sorry for my written English

We rented with Milards for a year - from viewing the property until final departure and deposit return we found that they were professional, quick to respond to emails, keen to solve problems and entirely reasonable. A breath of fresh air compared to many other Edinburgh letting agencies! I would be happy to recommend Milards to anybody looking to rent in the Edinburgh area.

I worked with Amir and Jamie from Milards on a promotional project for the company, and I couldn't fault them. They had a great attitude, were quick to respond to emails, and were all round great guys to work with. I'd really recommend their services.

As a first time renter In Edinburgh we Are so pleased We found and used Milards - from start to finish they were amazing the service was exceptional they were with us every step of the way always on hand to answer any questions answered emails and phone really fast sorted out services utilities as part of their service I honestly cannot recommend them highly enough 1st class all the way -they really do go the extra mile thank you so much Sandy and Millard

Milards were absolutely excellent in helping me move into my first flat in the city. A top class service that made my move in not only stress free but enjoyable! Would highly recommend.

From start to finish, Milards were brilliant when I was renting my first flat. They were always available when required and made the moving in process very easy. Would highly recommend!

In discussing the return of a deposit I have been repeatedly lied to they made a false claim and immediately withdrew it to extend the 30 working days are given by law to decide on claims against deposits. When I called to discuss this they were deliberately unhelpful and told me that "nobody in the office was able to deal with the LPS website". When I asked them to cc me into an email they claimed to have sent they hung up on me. This is not the first bad experience I have had with them as throughout my tenancy they were slow with repairs including leaving me with no hot water for over a month. They contacted me on my move out day and claimed I had given no notice on the property fortunately I was able to provide the email acknowledgement of my notice or they would I'm sure have tried to charge me for an extra months rent. Do not rent from them or allow them or manage your properties!

Took a £650 deposit without checks. I went out of way to travel from Dundee to view a mediocre flat with freestanding electric heaters and single sash windows. The flat as a whole was tiny. Promised me it was mines should I put deposit down. Kept me waiting a fortnight after filling out ridiculously difficult forms online. Put down a guarantor, gave all my details including income and student status. The viewing itself was rushed and so lacklustre. Like I was an inconvenience. I have now sold all my furniture and notice to quit is 31st in my current property. I now have 10 days to find an alternative property. The way I was spoken to for not disclosing minor adverse credit (landlord declined). Happy to take my money though, was abborhent. I'm 37 and a mature student, felt like I was a criminal 16 year old. Worst unprofessional and rude agency I've ever had the displeasure to deal with renting privately for 6 years. Lost out on an exemplary tenant. Thanks for absolutely nothing!!!!

The worst agency I have ever rented flat from. They left me with broken boiler for 1,5 months (Middle of November and whole December). No hot water and heating almost whole winter and Christmas time with 11 degree inside. I have gave them like thousand of emails and phone calls. Couldn’t fix it by myself because they refused to give me money back! The case was reported to council and citizen advice, and after that they kick me out from the flat... without any reason! Have no words to describe lack of professionalism in this agency, flats are poor quality and never been properly checked, loads of broken things inside! Everyone who is renting from them I wish good luck, you will need it! Update: yes that’s right, I asked for money compensation for not having hot water and heating for 1,5 months during winter time and if my memory is good you offered 60£!!!!!!! RIDICULOUS RUDE! As I said lack of professionalism, lack of help,

Broughton Property Management staff was always extremely helpful, supportive and professional during my 3+ years renting with them. Any issues that I had with the property were always quickly solved by either them or the insurance company.

I have been renting from Broughton Property Management for the last 3 years and they have always been very responsive to my repair or any other flat related needs. Renting with them was a smooth process.

Dodgy. Send folk round to do all sorts of random jobs which are unnecessary then send vague bills for work which no one agreed to. Tradesman who were purported to be from different companies but were the same person. No idea what they are doing but will charge you for breathing.

Attempted to apply illegal charges. Highlighted this to them along with all relevant legislation. Offered 50% back. Declined and reiterated legal rights. 100% refund eventually received but no apology or undertaking to stop their illegal practices. ( refers to experience in Jan 2014) NB: In response to comments re charges, the amount they attempted to retain was 1.5 x month's rent - "the holding deposit." Until a contract is signed, these funds can not be retained as to do so is illegal (even before new legislation). It isn't an unclear issue. Guidance on Shelter Scotland and Council website was what I used when tackling your behaviour. If it wasn't illegal, in theory you could advertise 1 flat, retain multiple holding deposits and perhaps never let it out and make a fortune. If you're in any further doubt about the unprofessional nature of your conduct, no lease was signed and the reason we cancelled our application was because we had waited for a long time to hear back from you on whether the landlord would empty the cupboards before letting the property. We didn't want to pay rent for space we couldn't use. In your reply there is still no apology. That's all that I wanted at the time and still something that would be quite nice to hear.

As a Committee we are pleased with the services Trinity Factors have provided for our development over the past 18 months and with Nikkie, our property manager who, despite difficulties imposed by Covid-19, has provided a competent and professional service in a friendly and courteous manner. On this basis we (Oswald Court Proprietors' Liaison Committee) would give them a 5-star rating.

Excellent service from Val - fast, efficient, effective, and a real pleasure to deal with.

Everyone at Trinity Factoring Services is caring and helpful. They respond immediately with positive solutions and excellent results. One person especially, Tahir, always goes above and beyond. At one point during the pandemic, the phones were temporarily disrupted, and he used his own phone (it was a long-distance call) to make sure I had received a necessary message. When I said how much I appreciated it, he said he considered it simply part of his job. I have never received service like this! He does great work, consistently, and deserves to be commended. Thank you, Trinity Factors, for being an upscale, up-to-the-minute business with such an outstanding staff!

Loved my time here! The apartments are modern and gorgeous, and have everything you could need. The staff could not do more to help you from beginning to end. All the shared spaces were always immaculate and the roof terrace and gym were fantastic features to have so close-by! Location is fantastic, short walk from the city and street parking was never a trouble. Would highly recommend to anyone.

Had a lovely stay at The Kingsford Residence. It was great value for the service, with nice attention to detail. We will definitely return.

Lovely serviced appartments with all the necessary amenities. Great location for staying in Edinburgh. Close to the city centre as well as all the tourist attractions. Lovely neighbourhood too, nice and quiet but with all the necessities nearby. Ideal if you have anything planned at the playhouses, only a 15 minute walk.

Beautiful! Room is spacious, very clean and modern. Lobby is also lovely. Staff very pleasant and helpful. Exceeded expectations!

Very nice apartment. Had a mezzanine floor where the bed room was. Heating was a little temperamental the NEST didn't seem to work so get the staff to show u the heating. Stairs in the apartment were a little narrow so be mindful if u want to carry cases up. Staff super helpful otherwise. Location is a little out of the way a good 40mins walk up a gradual incline to the main part of town

First time with Your Move and absolutely brilliant service I’ve received. Staff are all friendly and calls are always answered very quickly by Scott. A fantastic experience with Maya who was dealing with my case. She is always helpful and responsive, gave me a lot of help during the process. Thanks Maya and the team, would highly recommend Your Move if you are choosing your Estate Agent.

This is our first experience being landlords and I am so glad that we have chosen Your Move - Leith Walk branch! Since the first viewing everything went smoothly, we were always updated and satisfied with service. Our letting agent is Leona Forshall who is always available, reliable and went all beyond to get everything done on time and with no stress. You can imagine how it is worrying to rent your property but having Leona on board I knew that it will be alright! Thanks to her professional experience and amazing skills we got nice tenants who enjoys our flat that means happy landlord and happy letting agent! Thanks a lot Leona and YOUR MOVE team! Highly recommended! :)

Amazing service! Incredibly helpful staff who made our transition into our new home the easiest I have ever been through. Especially Leona Forshall who was our main point of contact, she helped us through every step with ease and professionalism. Highly recommend using your move and will be again if renting in the future.

Your Move gave a friendly and professional service. My calls were always answered quickly, and Maya kept me up to date at all times. My Your Move account was easy to access, and enabled me to track the viewings, offers, and sale. It was a sale that had some challenges, which Your Move rose to. I would recommend using Julie Anne and her team,. Maya my appointed person, was always on the ball, and went above and beyond at times. I was given an excellent solicitors too, Carey Hughes, who are also helping me with buying my new property. also was slightly cheaper than the other quotes, but the service was excellent

I found the Your Move agents to be friendly and informative. In particular, I spoke to an agent called Scott who had great market/area knowledge and suggested a couple of lovely flats in line with my needs. He was quick to respond to all of my questions and gave a great tour. Thank you team!