3 letting agents in Ferryhill

Mashroom

21 Navigation Business Village Navigation Way, Preston, Lancashire, North West, England, PR2 2YP

4.8
127 reviews
Mashroom
5

Listed and Rented out in less than 6 hours! Well done Mashroom. Excellent service provided by Mashroom, good clear dashboard for managing appointments and subsequent offers!! I would never use a High Street Estate Agency to market for me again. I look forward to using Mashroom in the future.

Simon Atkinson, 01 May 2021
5

Amazing customer service, couldn’t believe it was free! Debbie was amazing every step of the way making a very daunting process much less stressful. Would recommend to anyone over an estate agent and still astonished I’ve not had to pay any fees for all of her help!

Emily Stephens, 19 May 2021
5

User-friendly, great future-proof platform. Easy to use and upload properties. The dashboard allows straight forward communication with guests. Really helpful members of the team who were always available to answer questions re: using Mashroom.

Trusted Customer, 06 May 2021
5

A unique and time saving innovation. Thank you Mashroom. Refreshing and user friendly. So much easier than the traditional process. Being able to speak to the landlords direct and building a relationship of trust early on I found to be hugely beneficial. At last, a unique and time saving innovation.

Allen Panter, 31 Oct 2020
5

Mashroom was recommended to me and I’d gladly recommend them to anyone. From the first interaction with Mashroom I knew I'd chosen the right people to help me let my flat. Within one week of advertising it, I had two offers, even one offering more than I was asking for. I never thought an end-to-end process of 15 days would be possible...

Claire Johnson, 31 Jan 2021

0%

Agent fees

0

Properties listed

£NaN

Average asking price

Margaret Duffus Leasing

52 Bon-Accord St, Aberdeen, City of Aberdeen, Scotland, Scotland, AB11 6EL

2.6
33 reviews
Margaret Duffus Leasing
1

After a year of house hunting through difficult times, I know everyone's feeling the challenges of Covid 19. However, after the 7th poor experience with Margaret Duffus Leasing, I decided I don't have anymore patience for this agency who on the phone setting up viewings are friendly, polite and engaging but come to the viewings its like Jekyll and Mr Hyde. I have been hung up on two video viewings (one at the wrong property) and never called back. Never called at all as the agent just never bothered to show up for an appointment. Agent called me a hour after the appointment was scheduled to do the viewing as someone in the office wrote the wrong time down. I had a viewing cancelled a minute before the call was to take place by someone so keen to get off the phone all I got told was the viewing was cancelled - good bye. No offer to re-arrange (and the property was still on the market). I've had to chase so many times I know the number for the office by heart. I have been told one thing the landlord taking in multiple offers to review only to have the first accepted. I have been told I can apply for a property unseen then when calling to make a deposit payment the property was gone (when it was not even available to view). A landlord changed his mind at the very last minute to do something else with the property entirely. I am starting to feel like I have had every excuse under the sun in attempting to view properties with this agency. I've never met them in person, but I think if I wonder if they would even come to the viewing. The only positive thing I can say is Monica at the office is incredibly lovely. She very helpful and willing to answer any questions about properties and does come back to you very quickly from Landlords with answers (I ask about pets a lot of the time). I just think there has been a breakdown with the viewings side for my personal experience.

L Dun, 02 Feb 2021
1

I honestly wish I could leave less than one star. This letting agency is shocking. I strongly recommend you rent from literally anyone else in Aberdeen! I also encourage you to look at other reviews, they are notoriously bad with tenants. The list of miscellaneous and bizzare charges after we moved coincidentally amounted to our entire deposit. Not only that, they regularly harassed us with rude and condescending emails, and invaded our privacy with unscheduled inspections whenever they fancied. They also tried to evict us in the middle of a pandemic when the entire city was on lockdown, and had the AUDACITY to keep requesting items from us after we'd moved that were not on the inventory. We were treated as though we were so far beneath them from start to finish. Absolutely devoid of any empathy, personability, or professionalism-- happy to see the back of them!

Hailey Slate, 16 Aug 2020
1

Wish I could give zero stars. My experience with this business has been less that favourable, they are unprofessional, lack basic communication skills and manners. The first issue arose with them when on the morning of a confirmed viewing they had failed to inform us that the house in question had been taken off the market. Had we not enquired ourselves, we would have faced a long car journey for nothing. The second issue arose when thirty minutes prior to our second appointment, after a long drive, they informed us we could not view the house without full PPE ( the PPE in itself is not an issue it was the fact we were informed 30 minutes prior.). The final issue was the unfriendliness and lack of professionalism we were greeted with. Not only did the agent sit in their car and stare at us for 10 minutes, they had a discussion about us to their colleague in front of us instead of welcoming us to house. All in all a very unsatisfactory experience, would not recommend. Edit 1: as per your response, no voicemails, no mention on PPE in emails and we were apologised to over the phone for this mistake. Please take responsibility for your mishandling of the situation.

Lou, 01 Jul 2020
5

Landlord Review: I have been with MDL for one year now and have had a great experience so far during very difficult times (COVID-19, low oil price etc). The team are always quick to respond, knowledgeable and professional. When I first joined from an alternative property management company, the team were quick to undertake an audit of the required documentation and have been great with my tenants. Thank you!

Kirsty Howell, 07 Jun 2020
5

I have to write a review after reading so many negative comments! The service I have received from this company has been excellent. They have taken great time and have been very attentive even though I didn't take on the property - I had no problems at all getting my deposit back. I have no reservations about recommending this company and would certainly go back!

Teresa Jones, 20 Nov 2019

10-20%

Agent fees

48

Properties listed

£1,394

Average asking price

Cardow Lettings

11 Bon-Accord Cres, Aberdeen, City of Aberdeen, Scotland, Scotland, AB11 6DE

5
6 reviews
Cardow Lettings
5

I've had a fantastic experience with Cardow Lettings. The property had been maintained to a very high standard and I felt at home right from the start. Alex has been very professional throughout and always quick to respond to any queries or issues.

Emily Stewart, 13 Jul 2020
5

Alex was very professional and accomodating. Highly recommend contacting him.

joe shmoe, 13 Jul 2020
5

Alex has been wonderful with our move. He was very understanding about our needs in an especially difficult time. He has been professional at all times. He has answered any queries we have had in a prompt manner. The property we are renting is wonderful and you can see that Alex cares about the standards. Definitely recommend cardow lettings.

Claire Dawson, 23 Jun 2020
5

Cardow lettings mentain a high standard and high professionalism, I highly recommend them.

Drew Gerard, 20 Jun 2020
5

Our experience with Cardow lettings has been amazing. Very friendly very welcoming. Alex was incredible as well. He showed us the house, he was very understanding and polite. He made the whole moving procedure very easy for us by providing solutions for everything. From the moment we viewed the house to the moment we settled in we felt like we were treated in the best possible way. Thank you for your excellent services.

Christos Antoniades, 17 Aug 2019

10-20%

Agent fees

2

Properties listed

£823

Average asking price

Average rent prices in Ferryhill

1 bedroom
£435 pcm
2 bedroom
£731 pcm
3 bedroom
£1,088 pcm
4+ bedroom
£2,067 pcm

Transport

Aberdeen
Aberdeen Ferry Terminal
Fonthill Road (West of Ferryhill Road)
Ferryhill Road
Ferryhill, Devanha Gardens
Ferryhill, Abbotsford Place
Ferryhill, Whinhill Gardens
Ferryhill, Caledonian Place
Ferryhill, Sycamore Place
Ferryhill, Bloomfield Road
Ferryhill, Deemount Road
Ferryhill, Millburn Street

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