6 letting agents in Burley

Rude, unhelpful and poor/no service. I strongly advise against using this letting agency, particularly if you are a foreign student. Staff will make no allowances for your limited English. A few weeks ago a friend moved into Ferens Court, a block of flats this agency manages all the way from LEEDS. On my friend’s moving in day, she was given a flat that she had not been shown and in fact was nothing like the ones she viewed. It was only after I called the agent on my friends behalf that they agreed to move her. For several weeks my friend has been living in this tiny apartment where the ventilator in the shower room does not work, the water in the shower room is cold, and only warm water comes out of the kitchen tap. She has tried to contact the agent several times including by phone and email, with no response. When I called on her behalf yesterday, Alex the agent was extremely defensive from the get go. She offered no explanation about why my friends’ attempts to contact her about the repairs were ignored, and instead directed my friend to the agency website, even though I told her that my friend spoke very limited English, and also given the urgency of the situation and how long she had been waiting for the work to be done. Alex was also untruthful, insisting that she had showing my friend several apartments in the block, whereas my friend had actually only been shown 2. And even then the one in which the agency eventually placed her was not the one that she viewed. I had to fight to get her moved on her moving in day, she had two children with her. Avoid this agency.

We deal mainly with Frankie and she has been so helpful from the start from when we first enquired about our flat. We were in a rush to move in on a particular date to which she made it possible for us to do. She is always quick to respond to text messages and calls, happy with the service so far!

Applying for a tenancy from Watts and Co was quite easy, they are really friendly and good with communication. They are good at answering any queries you have in a good time but sometimes they take longer to do things than what they have promised.

I would fully recommend Watts & Co to potential landlords and tenants, great team who look after you, especially Alexandra! Their property’s are refurbished to a really high standard.

I highly recommend using Watts& co to help you find your next property. They really takes the stress out of the process. I am delighted with the support that was given to me from Nov 2018. Very professional and wish all other companies had staff as dedicated as Alex. She is just a fantastic individual and the experience was truly unmatched. keep up the good work.

Had a hassle free experience from start to finish. Time to move back to London but would surely use this company again!

One of the best letting agents i have dealt with. Going into my third year i was a little wary as to which agent to sign with as i had bad experience with a previous landlord. After being recommended by a friend, i signed with Provision Properties and have to say that during my one year tenancy the landlord and Provision Properties have been more than great. I didn't really have many issues at my property but whatever problems were reported were resolved really quickly. If it wasn't my last year, i would have stayed on!

Just signed for our property this week. Haroon was so helpful throughout answering all of our questions and was just really reassuring about a process we didn’t know too much about. Whole process seemed to be made as easy as possible. Super helpful throughout and respond really quickly to any queries. The first property we viewed wasn’t quite right for us but Haroon helped us find exactly what we were looking for and showed us the other properties he had available, showing us a property we liked the look of right away. Would definitely recommend!

It's been a pleasure dealing with you. Ill miss my house in Leeds and will defiantly refer my friends. Thanks

Really helpful with the whole process, from helping us find the right house to signing and continuing to stay in contact and check how the tenancy is going throughout the year.