6 letting agents in Oldbury

What an amazing estate agent. First class friendly service. The staff go above and beyond to ensure the customer is satisfied and happy. Can’t recommend highly enough.

I have found Innovate to be a very honest company, a trait in short supply in the industry. Karen as always has been extremely efficient throughout the process. Always on top of things, pushing solicitors to close and working hard to keep a process moving. Her polite bubbly nature adds to her utmost professionalism. I highly recommend Innovate whether buying or selling.

Innovate estate agents has been helping me with my house sale. I've found their service excellent, they are professional, so helpful. From my experience they always seem to put their customers first. I've also spoken to other staff members there and they are all excellent. I can't rate them highly enough. I will definitely use them again. Thank you.

Innovate Estate Agents are definitely 5 star, we work alongside a lot of major companies / government bodies and have to confirm these guys are definitely on point. We work daily with Inda, Jane and Sandy. They all make our life easy and on odd occasions if there is ever a problem it gets resolved quickly and efficiently. We also get tenants inform us how reliable and prompt all the team at Innovate are. Keep up the amazing work guys wouldn’t think twice to recommend! Many thanks - Element Gas admin

We had a great experience with innovate!! Karen dealt with our enquiry and helped us get a successful bid. She helped us with everything we needed and always took the time to give great advice! They are a very professional company and Karen especially was extremely helpful and very pleasant to deal with. They also passed us onto a mortgage advisor ‘H’ who has also been fantastic! Hopefully we will be able to deal with these guys again in the future. Definitely recommended Thanks!!!

Have been dealing with Andrew in the lettings department and he has been great from start to finish. Communication is quick and keeps you updated every step of the way. Nothing was too much trouble for him and he will go out of his way to help you. Andrews a great asset to the Connells team and would reccomend to anyone, especially after dealing with a couple of not so great other estate agents.

Just wanted to say thank you to Andrew for finding us the perfect family home. Andrew is really helpful, nothing is too much trouble and he always got back to us with any queries we had nothing was too much trouble. Completion of the house was within days really impressed. Thank you again Andrew

Andrew was and continues to be extremely helpful. The whole process of moving was done quickly and efficiently and Andrew kept us in the loop the whole time.. even after moving in, Andrew still continues to be really helpful with anything we need and responds quickly without the need to chase him.

We have worked with Andrew a few times to let our property and he has always been great in finding great tenants - this time was no exception. He managed the process extremely quickly and efficiently, with all checks completed and the tenant moved in within a week of advertising and finding them. Andrew is always very professional and responsive to our queries. We would definitely recommend Andrew and the team at Connells and will use them again in the future.

Thank you for all your help, advice and support during the process of letting our first property. Was quite a rollercoaster, due to the house belonging to my grandparents. Andy was extremely helpful and very professional 👍🏻. He keep us informed in every decision we made and advised on the best options. Paige also called on a regular base with updates. A very friendly approachable person with a BIG smile 😃 House was rented in under two weeks. AMAZING 🤩 definitely recommend. Thank you 😊 for all your hard work.

Sent a couple of messages ,had no replies

Bunch of crooks. Robbers. Renting the dirtiest, unsafe properties to vulnerable tenants. They should be investigated. Quick to get a guarantors just to trap people. Dodgy people, they are taking advantage of simple genuine people.

Showed me around a dirty house, saying "it's clean" to me while I pointed stuff out. Said it was up to tenants to clean a place when I pressed them about it. I'm not a tenant yet, don't show me a dirty house and tell me I have to clean it before I've even moved in. Repeatedly asked me "are you working?". Any mention of a guarantor was met with "are they working? do they own their own home?". Even after I answered "yes" to these questions I got repeated probing questions about if I earn money. I am looking to rent, I have money, if you approach me with distrust from the start I'm going to have distrust for you right back. Also did other shady techniques, the old "oh we have people looking at this property right now so you should pay the £300 agency fee right away" kind of stuff. Red flags from the start pushed me to steer well clear of them. Currently dealing with much friendlier and more professional estate agents, so they do exist - just not here. Attached some lovely pictures of the unclean place they expected me to clean myself before I moved into it. Seriously guys, hire a cleaner for an hour to sort the place out and trust your potential customers more and maybe you'll let the place faster.

Brilliant service with my property

Good guys, understanding, went out of their way to help me and services provided at very reasonable rates. I would have no hesitation in recommending them.

Dealt with many estate agents in past years But absolute rubbish in every way . Staff on front desk have no clue Very little knowledge,response time is a joke phoned constantly for 5 days to speak to agent dealing with me Very surprised they are still trading **stay way**

We were offered a 'Sole selling rights' agreement which is the most restrictive of all types of estate agent contracts. Despite assurances from the agent we were unhappy with the wording of the Agreement and clauses. We followed the agents complaints policy and the agent resolved the issue to our satisfaction, so the issue has now been resolved which is a sign of a proffessional agent. The agent is a member of the Property Ombudsman which provides a framework for standards which is also reassuring as a client.

On time viewing appointment, arrived with sales information, knowledgeable on the property and area, able to answer questions, professional service.

Well established professional company

Great sales team keeping you updated at all times.

LIAR & COWARD....... After knowing Avtar Halaith for 30+ years, I rented my property which was my previous home for a number of years via Paul Jacksons. In November 2019 my property had been boarded up by West Midlands Police due to a raid. I was not informed. Finally I was able to gain access to my property to find that is was being used as a Marijuana Farm. MY property had been completely damaged, every room was being used to grow Cannabis. I made several attempts in contacting Avtar regarding this, via phone, personally going to his place of work, email and text. He finally got in touch and agreed to contribute a small amount of money towards the cost of getting the house back to a habitual state. After borrowing money from friends and family the work finally got done which took 3 months plus due to the state the house had been left in. Since February 2020 I have tried to contact Avtar on a daily basis for over 8 months and to date have heard nothing from him. Following Police Investigations it appeared that several tenants had moved in and out of my property over the years yet I was never made aware of any changes. After having my property rented via PAUL JACKSONS for 14+ years, I was devastated to have been treated the way I was. I have attended the Oldbury Paul Jacksons and again got no where. I was never given any property inspection documents despite being told they had been completed, so couldn't apply via my insurance. I would not advise anyone to use PAUL JACKSONS as they are a complete let down. I believe Avtar had some part to play in what the property was being used for!!! He is a LIAR, COWARD and DISHONEST person. I have uploaded just some pics of how the property was left.

Zero customer service, nobody bothered to call you back or they just put you on hold forever and then disconnect. When you ring back they put you again on hold straight away or dont answer at all. The grumpy lady who answered the phone just said you need to speak to somebody else and just transferred without asking if i have time or if i mind to be on hold for 30mins!! Do not reccomend at all

Beware of this fake company, they made me a fake contract with fake address of real estate, like for the previous tenant. They stole my £520, but instead they gave me a house with bed bugs, which I left after 5 days. They're not going to get my money back, so I'm waiting for them to Court.

Super agency speak Polish