5 letting agents in Hockley

We are a service provider who have been working for Global Guardians for just over a year. They have a comprehensive programme of works online system, that allows us real time access to see which properties require urgent repairs or gas certification so we can respond swiftly. The communication from the office is clear and they are conscientious of their guardians needs . We are impressed with their diligence and professionalism.

Winters Heating Group have been working for Global Guardians for over 6 years maintaining their plumbing and heating needs within their properties. Global Guardians are very professional and easy to work with. They have a great team! Director at Winters Heating Group

I have partnered with Global Guardians for some time assisting with their recruitment needs and have found that they offer a stable, supportive and progressive working environment to their new and existing staff. They are approachable, accommodating and their team orientated approach welcomes new staff members into their organisation seamlessly. Their recruitment process is structured, clear and concise and their positive and helpful attitude enables me to work to my optimum. It is genuinely a pleasure to support the team at Global and I can highly recommend them as an employer!

Being a guardian with Global guardians for the past 3 years has been a great experience. I've lived in 2 amazing buildings and made really good friends. Myself and my partner have now bought a house (partially made possible by saving money through being guardians!) and are leaving guardianship life behind with heavy hearts. We're really going to miss this chapter in our lives.

I found out about Global Guardians thanks to a friend. I managed to get a flat with them after joining a group viewing. During the viewing only one of the 6 flats that I have seen was in a better condition. The rest of the flats were in a bad shape, windows had wholes and didn't close properly, bad flooring. But this can all be fixed if you are willing to put some work into it. But the rent is really cheap so even though I had to spend money in the beginning to make the flat look satisfactory it's still worth it. There is a one month notice so this was the only thing that was worrying me at the time. Several times before the lockdown, Global Guardian employees would come to check the property and take pictures of the place. If I didn't answer the door because for example I was sleeping or working and I didn't hear the knock they would enter the house and then I find a stranger inside my house, which can be really uncomfortable. A text message or a phone call would be ideal. The staff is nice and polite. I never had any problem with them. Overall, I would Recommend.

Good but inconsistent support from Belvoir at times, some issues were resolved fairly quickly whilst other issues which were raised at the start of our tenancy (over 12 months ago) were never fixed (specifically a broken dishwasher). I understand there were some complications with the dishwasher being removed and replaced but at times it was evident no progress was being made. Belvoir were helpful getting us in into our apartment and the check out process was smooth despite some delay in receiving our deposit (delayed due to no invoice being provided for cleaning services).

Absolute pleasure to deal with, Major was wonderful as always and helped me sell my property in no time at all! Would highly recommend Belvoir, very professional and lovely to deal with.

Belvoir recently facilitated my purchase of a property in the Jewellery Quarter and provided a very professional, helpful, responsive and friendly service. In particular, I was very impressed with Major's service and expertise and would highly recommend.

I have been renting a property through Belvoir for 8 months and after a history of poor property management I am pleased to say I have found Belvoir to be proactive and fair. My main contact, Jonathan addresses each of my queries or concerns professionally and promptly, always ensuring to follow up and keep me updated on the status. I feel very reassured that if there is ever an issue, it will be rightly resolved without complications. Thanks Belvoir team!

Belvoir Birmingham Central are managing a property for me for the last several years. I'm delighted with their service on my behalf, and their expert advice have always been invaluable when things get complicated, and communicated with friendliness and professionalism. Because of my heavy workload, it is great that my mind is at ease regarding managing the property. I sincerely and highly recommend their service.

Have rented from them. The worst company to deal with. There are things that needs doing, including the main door lock is stuck. Have raised that on 23rd February, now its 5th June. It's horrible company. Stay away

No lie, I actually thought these people were the most professional people you could go though, with the way they initially handled the whole moving in process but throughout the 6 month tenancy I noticed how incompetent they actually were. Imagine having to message multiple times to get a dishwasher fixed for it to not be done by the time you vacate the property or them failing to show up when they had agreed to come and sort the issue out? It's not okay. Not just that but after moving out Hamad had the audacity to act as though communications on his end were perfectly fine despite having not responding to my initial emails for 3 weeks. I had to call in multiple times to even get a response for it to happen again the following week. I understand people are busy but its not exactly difficult to respond to an email or even be sincere with your apology. It was clear by his tone that he didn't care whether I was upset by his poor and unprofessional behaviour and instead tried to shoo me away. Despite having received a written apology I am writing this review so others don't receive the same treatment I did.

Professional, efficient and would definitely recommend Barrows and Forrester. Hamad in particular is responsive, friendly and always willing to help. Very happy with the quality of the service provided.

Absolutely fantastic and friendly team. They know what they're doing and their marketing and social media is on point! Would highly recommend anyone to use their services.

I was introduced to Barrows and Forrester Property Group several years ago. They impressed me with how passionate they were about the property industry and giving customers the best possible service. I recommended them to a neighbour of mine who was looking to rent their property out based in Birmingham. They found a good quality tenant almost immediately, made all the relevant checks and took away the time a hassle it would have created if my neighbour had to find their own tenant. Barrows and Forrester based in the very trendy Jewellery Quarter in Birmingham have a great team who always go the extra mile and I would thoroughly recommend them. Thanks very much Matthew Chapman, Director of Vocal Group

Very poor service.

I felt it was pointless explaining with these guys because of the way they do business, when we moved in two years ago we realized the property did not have a garage with it although we where being charged the same amount of rent as other neighbours who had a garage, so we where being ripped off! the reason was the owner uses it to store antique furniture.. If this is the case then it was not our problem, and the agents needed to be straight with this landlord of fair pricing. Damp was an issue with the property over time which we noticed when we moved in, but it is what I feel we where charged for when we moved out, me & my partner worked our hardest to get the property to the way it was when we moved in, deep cleaning, re painting, you name it we did it but HML still took a quarter of our deposit to pay for things like a sticky kitchen floor, damp in the bathroom, and apparently areas requiring paint, we was totally surprised at this and the cheek to say to us "we will keep the cost as low as possible" So you mean to tell us that the landlord can not afford to get a garage or storage else where or get a mop & bucket to clean a kitchen floor?? My recommendation to anyone using HML to please remember they are only for the landlords not tenants..

I have been a tenant of HML Lettings now for over 5 years, I can say without doubt they are the best agent I've ever rented a property from. I moved to Birmingham after my job was relocated and from first viewing the property I knew they were a company I could happily get along with. The property is not without its issues but whenever I do report a problem it is dealt with promtly. Thank you to all of the team in Birmingham!

Being a first time Landlord I was a bit unsure of how to go about marketing my property and vetting potential tenants, you hear so many horror stories! The team at Prima Lettings have made it so easy. They have great industry knowledge, a total understanding of what I need as a Landlord and guided me through the whole process with ease. Thank you Prima I wouldn't hesitate in recommending you.

We have multiple lets and our company has used Prima Lettings for many years. They provide excellent service and go that extra mile. We have many long term tenants which reflects our attitude to maintaining good lets and Prima always being very helpful and responsive. We would recommend them.