5 letting agents in Great Barr

Adnan and Mike were so helpful in finding us a home to rent! We are ever so grateful and can’t thank them enough! The process was quick and painless, they were very accommodating to our needs and went the extra mile for us! Thanks again! Ryan and Danni :)

Many thanks to the letting manager Adnan for finding tenants for my property. Great communication throughout, always prompt and responsive, and stuck to deadlines as discussed. Would very much recommend Shipways.

Fran and Ben were absolutely fantastic. Very informative on the purchase and helped us out every step of the way, issues were solved . It was a long 10 months but we got there in the end and we are super happy in our new home. Shipways are fantastic and highly recommend

After months of hunting for the right property (and having the misfortune of seeing some of the worst letting agents) I was so pleased to find the perfect house and to have the pleasure of Mike G-G being our agent. He’s gone above and beyond to assist us and regularly keeps in touch with updates. I’m confident that Mike will see us through any renting hurdles and is a real asset to Shipways!

Big thank you to Adnan for getting this all completed within a week! He was very responsive and helpful with questions we had asked! Would recommend anyone to this company due support we have had Thank you again From Shane and Jess

WARNING! only use agencies that have a "no fee no pay policy" as with Green even if you change agencies and sell with another, Green will demand a fee (through a loan shark company). So you could end up paying x2 agency fees. As a result of these sneaky tactics the Financial ombudsman has received a 56% rise in dual fee complaints...Basically read the small print and don't sell with Green!!!

Absolutely terrible! The lady who works on the letting side of things is rude and not only does she not want to do her job she lies to customers on top of it. We was interested in renting a property and she took our details and said she'd pass them on to the landlord.. we was in the area of the property we wanted and happened to run into the landlord who was a friend of a friend of ours and he assured us that our details was NOT passed on to him! Its disgusting to see so many bad reviews and the company is on some defensive mechanism before they sort out their staff. I want all my details off the system. Can never get the letting team on the phone to request this but I'm sure it won't matter anyways as she'd be to lazy to bother. Do better

Professional friendly service and very polite. The new measures in place such as vetting all buyers before viewings is very thorough and ensures no time wasters

I have no hesitation in recommending this company. They provide a first class service, no matter how busy they are you feel like you are their number one priority that is a rare quality IMO. Whatever the method of communication they are always prompt in getting back to you, whatever the issue they have the answer . Special thanks to Anita who is one of the nicest and most compassionate people I have met.

Good honest service great advice willingly given

Initial thoughts were very positive when dealing with lettings team, however very bad service ensued when dealing with Asian sounding chap at the Great Barr branch with regard to a water leak and boiler inspection. I had the misfortune of dealing with this person on a few occasions now who unfortunately has zero customer service skills, poorer communication skills and whom I found rude and condescending. Coming to the end of my rental agreement I don't think I would use Midland Residential again. I will however give them 3 out of 5 as others have been very helpful.

Just moved out of a property and they were great from start to finish. They were always helpful whenever I called and even in the lockdown, I called at 10pm when I couldn’t get my lights to work, they talked me through what to do and checked on me afterwards. Thank you Midland Residential have 6 stars instead.

Ross has helped us through the whole journey whilst getting the house. He handled everything with professionalism and moved the solicitors along so the process can be done with a timely manner even when there was barriers in the way. The house has provided us with a new life where we can start building and have something for our little boy. Will definitely recommend Midland Residential.

Of all the account managers I have ever had, Shamim at the Great Barr branch has delivered nothing but an A* service from day one. It would not surprise me if Shamim was running the whole branch in the foreseeable future, or even owning her own estate agents. Also. Rina is one to watch - star in the making.

Very happy with the excellent customer service received from Shamim always very responsive to my emails/phone calls and very knowledge and helpful regarding tenant queries. would not hesitate to deal with her in the future. I can only speak as a landlord who has been with the company for several years now and I wouldn't let any other company deal with my properties, I highly recommend Midland Residential.