4 letting agents in Balsall Heath

Everytime I call the lady receptionist told me she doesn’t have the keys so I decided to come there after 2months she told me the same answer no keys 🔑 and she can’t help me.. i will never visit again i wasted my time

About 3 months ago I signed a contract with this agency. Before I signed they told me the council tax will be included in the rent. They lied to me about it, and when I called to complain, the receptionist was very rude and hung up on me twice. I called back and told her that she should lose her job for her behavior, she hung up on me again.After a couple of minutes she called me without caller ID and threatened me, saying that she knows were I live and she will break my legs. When I called back at the office, she pretended she didn't know what I was talking about... My girlfriend got so scared we went to the police,,,

Very good and efficient service, Thank You very much for all your hard work and efforts.

I rented via Midland Housing in January 2020 and they were professional, understanding of my circumstances and provided good communications I have used many high street estate agents and other companies in the past but would genuinely recommend midland housing ltd if you are a tenant looking to rent. It’s never ideal to be a tenant, but midlands housing make the process easy and are understanding and honest.

Have been really impressed with the service provided by Midland Housing. They are very responsive and ensure that we are kept in the loop throughout the whole renting process. The whole team has been hugely helpful especially Mahmuda who has provided excellent financial advice and has always been there to answer any questions or queries. All in all very happy with this service and it's made what should be a very stressful process surprisingly easy. Thank you team!

Have worked with Profectus for many years now. They are always very professional, helpful and responsive which is greatly appreciated. It's been great to work with Akbar in particular, although the same can be said for the team in general. When you work with Profectus, you just know that you'll be in very safe hands. Thank you so much for everything so far, I look forward to working with you further!

Great company and fantastic service. Can't fault them. They have looked after my property and payments are always on time. 5 stars.

Been with Profectus for many years now, luckily without any major issues however recently my heating broke, the issue was promptly sorted and the system changed. Every staff member I have spoken to has always been professional and happy to help. A big thank you everyone at Profectus and happy new year!

I can only say good things about Profectus estates team, especially Billy and Akbar. They were super helpful during my tenancy, any problems in my flat were fixed ASAP and we always maintained good communication during the process. My deposit was returned in a couple of days and no problems at all. I would highly recommend this letting agency, they are quite responsible, helpful, and accessible. Nothing compared to other letting agencies I have used in the past! Highly recommended!

Very experienced and helpful team. It was pleasure working with Profectus. They were honest, transparent and very helpful. Very time efficient and reliable Just collected my keys today for my business let property. I am glad I came across this company. This is my go to estate agency. I would definitely recommend. Xxx

Good quality estate agent Happy to work with this good team

I've been a tenant with Robert Aston for over two years and they have gone above and beyond to help me with any issues. They're efficient, helpful and kind - what else could you want?

Extremely professional people throughout my tenure as a tenant with them

Friendly, efficient service and helpful advice about how to market our flat.. Our property was on Rightmove within days of Matthew coming to take photographs. Within 2 weeks we'd had 7 viewings and an offer above asking price. The process took much longer than expected due to problems with our onward purchase but Liam kept in touch with us and our buyers throughout and saw us through to completion. Highly recommended!

I've worked with them for over 10 years and have always found them to be honest, efficient and friendly.