4 letting agents in Chipping Norton

Extremely disappointed with the communication, over 30 unreturned phone calls, no updates, and out of date information given often when we were contacted. As buyers, we ended up having to do a lot of the leg work. The poor seller wasn't made aware of their obligations, leading to them having to leave work to provide documents on more than one occasion, that should have been organised months before. As people, I always thought the Chancellor's staff were trying to be helpful when we managed to contact them, but the unacceptable levels of communication made a no chain purchase take 51 weeks from when the offer was first accepted. Due to Covid19, we were prepared for delays, but I do not feel that this excuses months at a time without correspondence.

Lara, the Sales Manager at Chancellors doesn't know a thing about customer service. Very unprofessional and the way the she speaks to people is terrible. Doesn't know the correct information about the law of lettings at all. Very rude.

We received excellent service from Alice and the team at Chancellors. Many thanks.

I am using my daughter's account for this review. I would like to say that in my property search since March I found Alice Rench the most helpful, professional and pleasant person to deal with out of all the agents I encountered on the way. Although, I am buying from another agent she stood out for the aforementioned reasons. Thanks Alice, all the best! Anita Taralrud.

We have recently had a valuation on our property by Chancellors in Chipping Norton and were very impressed by the professionalism and attitude of Patrick, the Branch Manager. He appreciated the style and character of the property and the work that had been done. He offered very competitive terms of business and was extremely confident about their abilities to achieve a sale at a realistic price. His valuation was in line with what we thought was the market value of our house. We decided to go ahead and give this company the opportunity to market the property. Patrick introduced us to Emma Stefanko, their Senior Sales Negotiator who came out to the house and we discussed the appropriate strategy. She suggested holding an open day after they had carried out some marketing activity. Emma, a delightful and very experienced person asked to carry out all the viewings, freeing us from this task. On the day we had five viewings and two offers, the lowest offer was at the asking price. Needless to say the house is sold! All within a few weeks of first contacting Chancellors. We cannot recommend them highly enough. Everyone we have met have offered outstanding levels of customer service, being truly interested in helping us achieve our objectives. Nothing has been too much trouble, and Emma and Patrick deserve particular mention for their support and advice throughout the process to date!

The team at King & Woolley were so helpful, professional & responsive in managing the valuation and marketing of my property. Their positive & honest appraisal of the house was much appreciated and the tenant find and management of this process was professional, helpful & smooth at every step, despite the challenges of COVID-19. I really appreciated the team’s knowledge, advice and prompt communication & would highly recommend them for both sales & rental.

Yet again I have been very pleased with the level of service I got with King and Woolley. I purchased a property about 6 years ago and I found them honest ,easy to deal with and above all not pushy. I dealt with a couple of the other well known estate agents and i have found them to be hungry for the sale and not interested in the client. King and Woolley have advertised and found new tenants for a rental property i own and the whole process went smoothly and above all very quick and i cant recommend them enough ,i will definitely be using them again in the future.

I've let a house locally from King and Woolley for 4 years now and have found everyone we've had contact with to be friendly, professional and responsive. It's definitely been the best experience we've ever had with an Estate Agent's. Marian recently went to great lengths to identify the right services to help us free a trapped bird from the chimney - glad to say it emerged alive and well!

Great service and focus maintained despite Covid. Confident and efficient, there was never any doubt that David his team would get our sale competed. Easily contactable, phone calls and e-mails promptly returned. Highly recommended.

I can not thank David from King and Woolley, Chipping Norton, enough. Through the entire process of selling my flat and purchasing another property, he was professional, answered all calls and emails promptly, and kept me completely up to date with any information required. His patience and kindness made such a difference. Thoroughly recommend!

The rudest people I’ve ever dealt with.

Small but fantastic to walk around and speak to Mike the owner

We've used Fairfax to both buy and sell property in Charlbury. Their service is excellent. Their local knowledge of the property market is second to none. Matthew Reynolds has helped us a great deal over the years both buying and selling in Charlbury. His customer service is excellent and he is always available to discuss any issues. The relationship with Shaw & Co solicitors is also extremely useful as there is always first rate conveyancing advice immediately to hand. I can't recommend Fairfax highly enough if you are looking to buy or sell in Charlbury.