4 letting agents in Fareham

From when we first phoned Leaders about renting a property until we collected the keys, the service both from Dan and Sue was exemplary. Although we struggled with the online form, help was just a phone call away and at no point were we made to feel awkward.. Totally professional but approachable and helpful just what is needed

I have just started renting a property with Leaders, in particular Sue and Dan, who are always helpful and professional. They respond quickly and helped me and are still helping me through this experience.

Excellent service throughout these very tough times and when the original sale fell through. They soon found another buyer. I could not fault the service by the team and they kept me up to date throughout well done all. Also thank you to the rental team for the past 10 years looking after the flat.

Having rented properties for many years I found the staff at Leaders in Fareham very professional and helpful. They have found me the perfect property and helped me get through all the necessary paperwork. I am looking forward to renting from leaders for many years to come.

I have been dealing with Leaders in Fareham for over 10 years now. The staff are all extremely polite and respectful at all times and always on hand to sort out any problems as quickly and conveniently at they can. Although i find all the staff are outstanding, I must give a special mention to Renee, who has done a fantastic job, always doing all she can to ensure any defects I report or concerns I have are dealt with quickly and conveniently, keeping me updated at all times. I must also mention Bob, who has carried out my periodic inspections very professionally over the years. He has been tremendous, always turning up on time and always willing to help with any issues i have. Having just moved to another property. I must also mention Dan, who has been great in ensuring all my paperwork/application process has run smoothly and has run to time. Thankyou all

Bad company, bad people! Wouldn't recommend them to anyone as let us rent a property that had severe mould issues of which they where fully aware. Yet didn't pre-warn us or sort out the issue considering we where paying £600 a month for a property that was cold, damp and mouldy as well as health destroying. Stay well away from this company.

Being a student, I have had issues finding a property, but Beals managed to get me one really quickly! It's surprising just how quickly they managed to find one for me. I have tried 5 other estate agents and all of them were un able to find me anything suitable!

We have recently bought a new property which Beals helped us find. The quality of service has been superb from start to finish and very professional. Beals have always delivered on obligations and would let me know when they would not be able to commit to something and the reasons why. They explained the details of every step of the process and held my hand throughout the process. In terms of the house, there were a couple of problems with the property that we spotted as soon as I moved in. I was very happily surprised by the speed on how Beals reacted to the issues outlined and how reactive they were to get those resolved. Again, extremely good customer experience and I would recommend Beals to anyone looking at purchasing a property.

Beals worked wonders for me in 2 ways, in dealing with my tenants needs and promptly reacting to any issues they might have. Their customer support is outstanding and also this means tenants are well looked after. For me on the lettings side, Beals are fantastic, especially my financing and inspectins, all managed in a trusted, secure manner. The individual, polite and effective service with Ross and his team is incomparable, although I’ve expertise of many letting agents. I’d definitely recommend them.

I would like to say just how much I value the excellent service I received from Beal's estate agents. They were very efficient, hard working and dedicated in processing my application, keeping me informed from the start. Throughout my tenancy they were always a phone call away from any support I needed. To be honest the property they provided was top notch in every aspect. I would recommend using these estate agents for their friendliness and dependability!

Rang up to enquire about a property and treated badly on phone by Tom! Very rude and vitriolic

I'm not sure that it really matters if I am a tenant or the owner, your email clearly stated this issue was down to condensation after one of your guy's came and tried to look through a vent with his mobile phone light. As I explained the wall is only wet after wet weather, even during the summer months. And as I said if this is down to condensation both outer corners of the the flat would be suffering the same issue.

I write this review as a tenant of a flat below a property that LD Property manage. We live in a Maisonette. The issue of a defective floor was reported to Cliff Newcombe of LD Property on the 5th June 2020. Their floor (my ceiling) started making loud cracking noises to the extent it would wake 2 or 3 times a night. Between 11th June and August 2x workmen attended the property and confirmed there was an issue with the floating floor. Due to tenants being present the floor carpet was unable to be lifted due to their furniture. During September the tenants informed me that they were leaving the property and I contacted LD Property to confirm that the work would be carried out once they had vacated. I spoke on the phone to the director John Noonan who confirmed that it was on the list of jobs to do once the property was vacant and not to worry. Property was vacated 31st August until 11th September and no work was carried out. 14th September I spoke to Cliff who couldn't answer the question as to why nobody had attended whilst it was vacant, he also informed me that a new tenant had moved in. I confirmed the noise is still present and that it needs to be rectified regardless. I was informed by Cliff that a maintenance worker had attended the property but was not qualified to carry out the work. Instead another contractor would have a look but he was not available until November. I said this was not an acceptable time frame as this had been going on since June. Cliff said that he would be contacting other contractors but does not want to use anybody from Checkatrade. 7th October i spoke to my landlord who has over 40 years experience in the construction industry. He provided a contact to discuss with LD Property about visiting the property and carrying out an inspection. If not then to use ratedpeople to source a contractor quicker. I spoke to my landlord who confirmed that his contact had spoken to Cliff on the 7th October. Cliff was then to arrange with the tenant a suitable day and time for a visit. 12th October spoke with Cliff to ask if he had spoken to the tenant about the arrangement and the answer was not yet. Cliff stated he had been away/busy the rest of that week. Cliff informed me he would be away next week and I indicated that I'd like contact to be made with the tenant today. Cliff said yes but then went on to say "not keep chasing up, that he manages lots of other properties and that they listen to the owners of other properties". Firstly, I am absolutely astounded at being spoken to in that way. I have been more than patient since this issue was reported. It's due to the lack of organization, communication and competency of LD Property as to why I have had to chase and the issue is still not resolved after 5 months. Secondly, after this call I rang to speak to John Noonan to make a complaint. Cliff answered the phone and informed me that he was out. I said I'd like to leave a message for John to contact me back and Cliff said "he won't be". That is disgraceful. My wellbeing and my sleep has been severely affected during all of this and your website stating about "the highest levels of customer service" has completely fallen flat. As the director of the company I trust that John will be making contact with me and my landlord to deal with this.

I feel well looked after as a landlord and although a new customer, so far I feel their service has been thorough, responsive and considerate. Would recommend.

Very helpful and professional throughout, from booking the viewing up to collecting the keys and everything in between. Would recommend. A special mention to Jayne who has been excellent.