4 letting agents in Twyford

I rented a property from Winkworth for the final year of my undergraduate degree and from start to finish we had an excellent service. The contract signing process was smooth and efficient and we were assisted with all the questions we had. Any times issues arose Denise was on hand with a solution. Unfortunately during our tenancy the ceiling collapsed due to building works going on. Of course, this was nothing to do with Winkworth but in the aftermath the service we received was fantastic. Denise worked tirelessly to relocate us to a suitable property and ensured we received the compensation we deserved for the poor quality of service the landlord was offering. Denise turned what should have been a very stressful experience, particularly during exams, into a much more manageable one. If you're looking to rent a property in Bath, I could not recommend Winkworth and Denise enough.

Lucy was very prompt with getting good photographs of my flat and putting the property online. It was on the market very quickly and there was a high level of interest. Lucy was always prompt for viewings and I was very pleased when a sale was agreed within a couple of weeks of having my flat on the market. Lucy and her team were always friendly and professional on the phone, keeping everyone informed about progress, and the sale went through successfully.

Under the difficulties of Covid rules Matt was always at the end of the phone. My sale was not easy and he always made me feel confident and would tackle any problem immediately and communications were excellent. Matt was always professional, efficient, accommodating and Winkworths is one of the best estate agencies I have worked with. I cannot recommend them highly enough.

I can thoroughly recommend Winkworth Bath Estate Agents. I found Matthew to be very knowledgeable and honest about the Bath property market. He conducted the entire process of the sale of our flat with friendliness and efficiency from beginning to end. We obtained the top price for our flat and completed the sale in less than 3 months. Excellent customer service.

Matt and his team were fantastic all the way through two sales they managed for us this year. Neither sale was an easy process but Winkworth Bath were professional, available, hard working and have excellent communication skills. Would use again and thoroughly recommend.

I live at Perpetual House in Henley, a gated community of 45 apartments. Today, contractors entered our development, parked their van and then left our development to conduct works at the apartment block across the road (Cherwell House). When the contractors returned, they informed me that Ballards had provided them with a remote fob to open our gates and use our private parking area, even though the tradesmen was not working here. This is a total abuse of the trust that has been granted to Ballards, it also breaches our security. Ballards were contacted, and I was greeted with the most arrogant attitude by one of their employees, who refused to return our remote fobs. I have no doubt that legal proceedings will follow as this is NOT acceptable, I have sent out an internal email to all residents advising them NOT to use Ballards in the future, as they have demonstrated they cannot be trusted!

Ballards have a very impressive inability to manage lettings properties properly 1) They do not have appropriately experienced lettings management capabilities to identify and manage problems as they arise in a timely fashion and are experts at letting issues run for months / years until they are fixed. More often than not they will ignore a problem even exists 2) In addition to this the tradesmen they hire lack any form of basic skills or experience & in addition to this lack responsiveness 3) The result of 1+2 is a complete shambles of a service and landlords and tenants should be very wary of transacting with them.

The best property management agency we have ever experienced. Very professional and dedicated service. 100% recommended.

Great service from Ballards in Henley-on-Thames during our purchase. Extremely responsive and proactive. Would highly recommend.

Ballards sold my house quickly after another agent had failed to sell it. They were extremely professional, helpful and went well beyond the call of duty to get to exchange and completion. Best estate agent in Henley.

Great