9 letting agents in Speenhamland

I don't typically write reviews, but this might be the only way I can get a call back from the Newbury Branch... Terrible experience with Chancellors, I've called numerous times about a property they have for sale. I always get redirected to head office as nobody ever seems to answer the phone at the Newbury branch. I've left 4 messages for a call back about a property, and nothing. Complete silence. Cannot believe I've had to chase this much just to ask some questions about a property. If you're looking to sell your house with these guys I'd probably stay clear, unless you want them to ignore potential buyers! Look forward to your robot response, "please email us so we can resolve your issues."

I recently moved to Newbury and needed one rented accommodation, so I checked online and contacted Chancellors. Then at time of viewing I pointed few defects with property and I was assured from the AGENT that they'll be treated apart from the dirty carpet as Owner is not willing to spend much.. Still I agreed and mentioned in mail immediately after viewing, but these people tried to play smart and they didn't added this to agreement, which I was not aware of. As molds in house, window are not closing, shower not working, carpet cleaning, Broken Blind replacement, broken handles and fresh paint and similar issues were already conveyed to Agent by me over mail and she talked it over the phone as well. They delivered the house to me after 10 days and when I saw property upon entrance, nothing was done. And Now Chancellor told me check with Thames property Management which I suppose is third party who maintains the house. So, i checked with them and now they're taking so much time its been almost month since I'm checked in. And just shower is replaced so far after reminders. And when I requested to get the work done ASAP, now they're telling we're trying but it was not in agreement, But I told her I clearly conveyed the issues in mail and it should be responsibility/job of Agent to take corrective action in agreement or what ever they do. Still I'm waiting for work to be completed. I've added only few pictures for reference

Had a very good check in tenancy experience. Everything was dealt with speed and I felt supported. A shame that the entire experience got ruined by the check out process. After having a very quick agreement from the landlady that the deposit should be returned in full, Chancellors took about a month to provide the money back. Not only that took longer than the 10 days imposed by the Government, but also there was never any sort of escalation or managerial attempt to support. Really felt like my complaints were not taken seriously after sending so many emails. Very disappointed with the overall experience and therefore cannot recommend. Even started approaching TDS directly and was about to initiate a dispute. Totally unnecessary drama for such a simple deposit situation.

Excellent Newbury Estate Agents with Friendly Personal Service & Good Range of Quality Homes!

We had the pleasure of dealing with Chancellors who handled the letting of our property extremely professionally. Special mention for both Sue and Callum who were both hyper efficient and provided top quality support and advice. I hope that this will be the beginning of a long and fruitful relationship!

I don't typically write reviews, but this might be the only way I can get a call back from the Newbury Branch... Terrible experience with Chancellors, I've called numerous times about a property they have for sale. I always get redirected to head office as nobody ever seems to answer the phone at the Newbury branch. I've left 4 messages for a call back about a property, and nothing. Complete silence. Cannot believe I've had to chase this much just to ask some questions about a property. If you're looking to sell your house with these guys I'd probably stay clear, unless you want them to ignore potential buyers! Look forward to your robot response, "please email us so we can resolve your issues."

I recently moved to Newbury and needed one rented accommodation, so I checked online and contacted Chancellors. Then at time of viewing I pointed few defects with property and I was assured from the AGENT that they'll be treated apart from the dirty carpet as Owner is not willing to spend much.. Still I agreed and mentioned in mail immediately after viewing, but these people tried to play smart and they didn't added this to agreement, which I was not aware of. As molds in house, window are not closing, shower not working, carpet cleaning, Broken Blind replacement, broken handles and fresh paint and similar issues were already conveyed to Agent by me over mail and she talked it over the phone as well. They delivered the house to me after 10 days and when I saw property upon entrance, nothing was done. And Now Chancellor told me check with Thames property Management which I suppose is third party who maintains the house. So, i checked with them and now they're taking so much time its been almost month since I'm checked in. And just shower is replaced so far after reminders. And when I requested to get the work done ASAP, now they're telling we're trying but it was not in agreement, But I told her I clearly conveyed the issues in mail and it should be responsibility/job of Agent to take corrective action in agreement or what ever they do. Still I'm waiting for work to be completed. I've added only few pictures for reference

Had a very good check in tenancy experience. Everything was dealt with speed and I felt supported. A shame that the entire experience got ruined by the check out process. After having a very quick agreement from the landlady that the deposit should be returned in full, Chancellors took about a month to provide the money back. Not only that took longer than the 10 days imposed by the Government, but also there was never any sort of escalation or managerial attempt to support. Really felt like my complaints were not taken seriously after sending so many emails. Very disappointed with the overall experience and therefore cannot recommend. Even started approaching TDS directly and was about to initiate a dispute. Totally unnecessary drama for such a simple deposit situation.

Excellent Newbury Estate Agents with Friendly Personal Service & Good Range of Quality Homes!

We had the pleasure of dealing with Chancellors who handled the letting of our property extremely professionally. Special mention for both Sue and Callum who were both hyper efficient and provided top quality support and advice. I hope that this will be the beginning of a long and fruitful relationship!

Wonderfully Professional Newbury Estate Agent with Great Range of Quality Properties!

Absolutely outstanding service from the first to the last Minute !! We had a very up and down long saga with our chain below with some very poor solicitors in the chain. Deborah was brilliant throughout, without doubt she held the whole thing together. Very responsive to emails chased and pushed when required, kept up to date on position of everyone in the chain. We were buying a new build and we’ve been told that without Deborah’s involvement and reassurance we would have lost the plot we were buying. Very professional brochure for our property and a faultless service in regard to viewings and feedback. We could not recommend Hamptons Newbury enough thanks you for a faultless service.

Very understanding and professional, Hamptons team are always on hand to support without passing you around the office, thank you team!

Fantastic customer care, help and advice. Without doubt, Lisa had been head and shoulders above any letting agent we have dealt with and couldn't have been more supportive and helpful. Thank you Lisa!

Utterly wonderful and responsive to every aspect of purchasing a property through Hamptons. No question or action requested has been too trivial for team Deborah and Kate. I cannot express my agreeable surprise at the attention to detail, they have practised, also huge amounts of patience. Thank you.

Carter Jonas has been the perfect partner to find our next home. They are a professional team willing to help anytime. The letting process was smooth and easy. We highly recommend to use them!

The Newbury office lettings team (shout out to Monika and Jessica) provided really excellent service when I was looking for a flat in the town recently and then helped me transition into the property they found for me very smoothly. Their on-going maintenance service has also been really strong so far. Would thoroughly recommend.

Very happy indeed with the service in what was a difficult sale. Always responsive and quick to update information for us. Very pleasant to deal with and excellent value. Warmly recommend

Carter Jonas helped us with renting our property for 2 years before we put it on the market to sell with them. We found them to be very professional in a helpful, friendly manner. I would have no hesitation in using them again.

I have nothing but praise for the high level of professionalism shown by the Carter Jonas letting team in Newbury. Fiona introduced us to our first experience in letting property. Everything was smoothed by Catherine who handled the whole negotiation with confidence and competence whilst Sarah dealt with the paperwork expertly and in a timely manner. I really can recommend them unreservedly.

Kathleen and the Team at Crickets were superb in their handling of my house sale, through out challenging times recently. Have used before and certainly will again. A reliable friendly team with Amy and Scott on hand, the process was smooth and effortless. Thanks Gang :-)

I have been a tenant on a property that this agency provided for me and lately I have purchased my residential property with them. They are all amazing. They are always ready when you need their help.

Kathleen, Amy and Scott were all great throughout the process of my house purchase. They were easy to deal with, friendly and always on hand to answer queries and advise. Thank you for making everything stress free. Will definitely come back to you guys in future and would 100% recommend!

An amazing team, and a smooth and professional service throughout the renting process. Any questions, no matter how small, were answered quickly and clearly. I would absolutely recommend Cricketts to anyone!

I can not rate Kathleen and the team highly enough.. this is what a proper estate agent looks like!! The service, communication, expertise and guidance was excellent from start to finish. We had a difficult sale with many complications, and Kathleen guided us through this, taking early morning and late night calls both during the week and weekends to ensure we got the sale through.. I can honestly say, the sale would not have happened without her amazing service.. I can highly recommend them!

Easy to use website!

Excellent Newbury Estate Agents with.Open Friendly Professional Service!

Hannah and the team at S&P Lettings dept have been amazing! The whole process has been so straightforward and they were very responsive to any queries we had. Highly recommend!!!

Worked together to sell our home in some very challenging circumstances at the beginning of 2020. I have to admire the team at Strutts, always available, went the extra mile for success and nary a feather ruffled. Will use them again.

"We were delighted with the service we received from the whole team at Strutt and Parker. The sale was not without complications and in a difficult market they achieved a great result. Always giving us good feedback and sound advice. Fun to work with and very professional."

I rented a flat through County Property Management for 4 and a half years. During this time, Daniel was extremely professional, and if any issues arose at the flat they were always sorted very quickly. By far the best estate agents for rentals I've dealt with in 10+ years of renting.

I had worries about selecting a good letting agent to manage my property, but Daniel from County Property has not only given me reassurance but is highly knowledgeable and experienced. Unlike estate agents who are letting agents on the side and are thus generally less responsive, County Properties have been responsive and I get good value from using their services.

Adam at County Property managed our property during renovation works at our house for the past year whilst we were overseas. We received excellent service and communication, Adam was professional, trustworthy and proactive giving us great advice on the work and managing various tradesmen. I would highly recommend both Adam and County for the management of any property.

I have been very well served, for many years. They have always done their job efficiently and have been prepared to go the extra mile when necessary

County Property Management provide an excellent service. They are extremely responsive, efficient and pleasant. They were recommended to us a few years ago when we bought a second property and we would recommend them to anyone needing property management services.

Clean and tidy