15 letting agents in Reading

I will be honest, and this could be due to my recent experience with other agents around Reading but i was not expecting a service that made me question that there is still professional services out that take care of people and look after them how it should be done. Katie Wild from the first day we spoke was absolutely amazing from her mannerism to her professionalism. I would have given higher star ratings if it were possible. So far through out our dealings with her she has been very knowledgeable, proactive, welcoming, understanding, professional, informative and most of all true to her word. She has made the whole experience of finding a property, helping ensure we are happy with the property and also the whole process of acquiring the property a walk in the park for us. We honestly can not thank her enough and really look forward to keeping in contact with such a trustworthy person in the future. She is a real charm for Haslams and i am sure they are very proud of her. Thanks for representing Haslams so well and with your own fine touch. I would recommend Haslams to anyone, all the staff that i have spoken to so far have been great.

I have recently had dealings with Haslams Estate Agents, and highly recommend them. Their professionalism and amazing service and attention to detail are outstanding. The staff are very courteous, supportive, knowledgeable and work as a team. My thanks to all the staff, and a special thanks to Mr. Paul Hayhow, who, without doubt is an asset to the company. His ethics and principals are exemplary, as with his advice – invaluable. Despite many challenges that came up, Paul’s positive attitude was inspirational. He consistently followed up and provided up to date information, which gave a positive and favourable result.

Katie Wild at The Haslams Estate Agents Ltd has been excellent. She is very professional and always literate. Her knowledge and advice was exceptional. She really knew her field of work. Nothing was ever to much trouble, no question was ever a stupid question. Easy to contact. If there was an issue, a quick phone call and it was resolved straight away. If you want a hassle free way of renting a property. Then use Katie Wild. I look forward to working with her more in the future. Highly recommend.

Claire S. (client manager) helped me recently with the check out process. She was very professional and responsive. She clearly explained me all the steps that needed to be done before the deposit release and she was answering all the questions I had. She was keeping me updated throughout the whole process. At the end, she gave me the best news, that I would get the whole deposit amount back! I would definitely recommend Claire and I hope guys you are as lucky as me having her assisting you with your check out.

Great service from Haslams. We have been with them for just under three years. Michele has been very responsive and the overall team is great. Particularly, Claire Seymour is exceptional in her customer service. She goes the extra mile and is always very responsive. She guides well in situations which helps a lot as we do not live in the country and know some of the things needed for renting out our property. Well done, Claire! Keep it up.

My wife and I moved to Reading in June 2020 for work and rented a property through Romans on a 12 month contract. Despite the difficulties during these early days of the pandemic, Romans were very communicative and helpful to ensure our move in was as smooth as possible. Having lived in the property for a year, we have continued to receive outstanding service from the staff, in particular our property manager Kimberley who has always been available to answer calls and emails, solving any issues we have come across swiftly and successfully. Overall the entire team have been friendly and considerate to talk to, even now whilst arranging viewings for the next tenants that will move in after our contract ends. It has been very refreshing to deal with an agency who are so thorough and efficient, and I would highly recommend them to anybody looking to move into the area.

My property manager is so efficient and helpful that I was impelled to provide some feedback. I had an issue re a leaking water tank and she came to my rescue as always. So a big thank you to Kimberley Garcia Jones, she is a credit to Romans. Please pass on my gratitude for her support and friendly service.

I would like to write my experience with Romans during my time in let property. I was really impressed by fast responses when started with my tenancy, also everything went really easy and smoothly. Always when I required any clarification I got answers and help really fast. The best of all was support from my allocated property inspector Anita Jones. She is really the best person who always was kind and helpful when dealing with any issues within property or when I had any query for landlord. She is just absolutely amazing. I wish all branch and mainly to Anita a lot of health and keep up good work. Thank you all.

Thank you to the lettings team for renting out our property so quickly and smoothly. Our new tenant is in good hands with the fully managed service - Kimberley Garcia. Any maintenance issues are reported quickly, Kimberley is always there to help us fix all scenarios that arise. Professional positive experience!

Sarah (new at move in) and Cameron have been very helpful during the move in period. Though I had an overall negative experience due to the landlord activities, I always felt as though Cameron and Sarah (despite being busy due to the pandemic) were doing everything they could and respected any wishes/concerns I had. I will say communication could have been better around contract set up, I had to be quite proactive at this time. Edit (9 months in toward end of tenancy) - During my time in the tenancy I fell as though Sarah has done the most she can to support me despite having a difficult landlord. I always appreciate this level of support.

very helpful when trying to move you in, a nightmare when checking out. Held the deposit for about a month after checking out, even though fully aware that there is a pandemic and that money is crucial. will try to squeeze as much as they can out of your deposits. You're only valuable to them if they see you as a potential tenant.

Did everything that a property agency should do. Service was fine, but nothing above and beyond what was required. Wouldn't actively recommend them, but i wouldn't advise people not to use them if they asked me. Kept in good and regular contact, arranged everything very quickly, phoning between myself and the landlord with things like extra questions, offers, deadlines etc often within the same hour to facilitate the deal. They did end up chasing me to get me to chase my referees when i had already provided them with full contact details of my previous letting agency as well as the landlord, after which it turned out the new landlord was yet to provide all the documents necessary. Pleasant phone manner from many people in the company. I am also leaving this review on request as they apparently have a drive to get "ideally 5* reviews" to here and another ratings site. May update this review once we have to check out.

Sasha Allen has recently dealt with the renewal of a tenancy at one of my properties. She was aware of all that needed to be done and pressed to ensure that everything was completed within the required time frame. Excellent communication skills and efficient manner. It was a pleasure to have her handle my business.

Mr. Kurt (agent from Prospect) has provided us very quick and 1-to-1 exclusive service and helped us find a nice apartment very quickly. He was there to clarify our queries and confusions and always ready to help by directing us to the right people when he is not around or busy in meetings which were really helpful. Overall I am satisfied with the experience that I had with Mr. Kurt and Prospect as a company until now.

Overall a superb experience. Quick and helpful responses and advise. Kurt Owen handled everything promptly and professionally. This is more than ever appreciated, considering the current situation in the middle of a pandemic. He really goes the extra mile!

I have chosen Winkworth as my agent to manage my property (Fully Managed Service). My experience so far has been excellent as they have been extremely responsive in all communication, very professional and very easy to work with. They have been very thorough the entire experience, and I feel my property will be in good hands. Big thanks to James and team for their great work!

Winkworth is a very reliable property agent that provides high quality, efficient and professional services. Special thank you for Jessica Kendall to taking care all administrative matters for my tenancy, with her attentive and swift response, good communication and accommodating to my special requests. Appreciated! Highly recommend to those looking for a property to rent in Reading!

I had a viewing scheduled for another property with another agency in the early hours of the morning & the viewing was disappointing for me. I'd travelled down from London to Reading & didn't want to come back another day in between work to view more properties. I contacted Winkworth after finding two properties & asked them if I could arrange two viewings that very day which was so last minute. They confirmed it all within the first hour of their office opening. I was shown around both properties by Jade Warwick who was so friendly, welcoming & easy to talk to. She has a great personality & anything I asked, she answered honestly. I found my new home that same day & I'm so grateful that they were able to see me & show me around the properties at such short notice but they were incredibly accomodating. Thank you to the team & thank you to Jade for helping me find my new home that day.

James and his team share an unusual combination of efficiency, proactiveness, expertise and kindness. They are all extremely pleasant to deal with and experts in their field providing a service that is excellent in every way. James knew exactly how best to market my unique property and set a level of rent that was achieved. The tenancy was secured on the first day of viewings. Thank for doing a great job and I look forward to working with you all again in the future.

I've had the pleasure to rent from Winkworth since February 2020 and I do not like the thought of renting from another Estate Agent. From day one, every query or request I had was always dealt with. We were lucky with the properties we've rented so far and the staff are top notch! Very friendly and approachable, always helpful and going out of their way to make sure the quality is provided to the highest standards. The communication was always there, efficient and on point! As we were preparing to increase the size of our home, we started talking with Jade Warwick and she was really helpful along the way and always on time when viewing properties. The second we found that one house we wanted to call home, it felt like she almost wanted us to have the house as much as we did! Right after we made the decision and picked up the phone Jade was extremely efficient and answered all of our questions about the property and made all the arrangements quickly and kept us in the loop with everything along the way. To this day, easily the best customer service we've ever encountered! Throughout this short period of time of just over a year, we've also had the pleasure to meet James Hathaway who's always been a true gentleman, very approachable and polite and a phone call away if there was ever any need to attend the property for inspections/repairs etc. In our recent hunt for a home, both Jade and James were helping us, along with a few other team members (Aoife, Jessica and Rosie) and the journey was as smooth as it can be. We now live in a beautiful, spacious home thanks to THE BEST Estate Agent we've ever seen!

Davis Tate handled the sale of my flat over the course of 18 months. Two of my buyers pulled out at the last minute (for their own reasons) but the team kept the momentum going and found further offers each time within days. I found them professional, helpful and communicative and would gladly recommend Davis Tate to anyone selling in Reading.

As a family we have now used Davis Tate to buy or sell on 6 occasions and on every one they have been professional and helpful and most importantly successful in achieving our goals.

Sold a property in February 2021, after a nervous few months and very pleased to have been looked after by the King's Road staff. Would like to mention Rebecca Wilkins in particular, who kept us informed of progress at all times and showed a very professional approach. You have a good team at this branch! Would certainly recommend. Mike Macaskill

I recently sold my house on Henley Rd, Caversham. They did a great job with the pictures and had the house sold for over asking price in just one week. Thanks again Charlie, Sam, Becky and team.

We recently used Davis Tate to both sell our old house and buy our new 'forever home'. Charlie went above and beyond to keep our chain together through lockdown and the Rebecca and Kevin in the sales progression team were great at keeping the process moving, despite delays from solicitors and mortgage companies. They were responsive to our queries, proactive in issue resolution and a pleasure to work with. I'd have no hesitation in recommending Charlie and his team to anyone looking to buy or sell a property in Reading.

Chancellors are our property managers for our rental house. They were lovely, quick working and super helpful up until our let was agreed, and that’s unfortunately when things went downhill. They began hounding us multiple times a day for every piece of documentation under the sun and payments which weren’t due for over a month. I of course understand documents are of course needed for renting a property, but the communication was excessive and we had multiple people calling us for the same information, obviously having not communicated it between themselves. Since moving in they have been absolutely useless. When we moved in the house was in a really grubby, frankly gross, condition despite being described as “cleaned to a domestic standard” and with parts of it in really poor repair. Chancellors are currently in breach of our contract as some much needed works, which they said would be done before we moved in (and which we signed upon in our contract) were not completed. They also only admitted this once we called them out on it. Nearly 5 weeks into our tenancy the works have still not been done, and we’ve given up waiting for a call from the “contractor” we’ve been expecting for the last month. When we contact the property manager they just claim they'll chase the contractor, which clearly isn't working! The student houses I’ve rented over the years in Reading were in better condition and better managed that this. We’re looking to buy a property in the next 6-12 months and even if Chancellors were selling our dream house, I would probably still avoid them.

There is no communication between your departments. You don't get back with a phone call when you say you ll do! Everytime I have a question no one knows how to answer!

I chose Chancellors to let my properties in Reading a couple of years ago and subsequently decided to do it myself through an online platform, which ended up saving me a significant amount (over £600 per letting) and also generated a significantly higher rent. Since I stopped using them, Chancellors have bombarded me with calls, sometimes up to 2 a day, offering various services. I have told them multiple times to stop calling me and a call today was the final straw before writing this review. There are a few exceptions - David Paton is a good letting agent - but for the most part their staff turnover is high and they will pester you worse than any scam caller.

We sold our flat through Chancellors Reading and was initially impressed with Dave who got us a buyer fairly quickly after having not got any interest through a different agent. The service we then got after was nothing to shout about. I had more contact from the agent selling the house we were purchasing making sure we were ok and everything was going smoothly than we did from Chancellors. We had several calls when it got quite close to the end of the sale but nothing was proactive from Chancellors, we were having to reach out. I hadn't had any contact for a few weeks and when I reached out to Dave he told me he had left the business! Why was our sale not handed over to anyone? Likewise 2 weeks after we've moved in to our new home we had contact from the Reading office asking whether we still needed help selling the flat?! I'm not sure how Chancellors can justify taking a % commission for doing very little work and showing a real lack of communication both with us and internally.

Good estate agents

Excellent service. The agent (Amy) helped us during our moving in and she was very polite, knowledgeable and extremely friendly. She made the whole process simple and quick. I’d definitely recommend everyone to use this agency as they are very professional. Thank you so much Amy for all the help :) Avita…

I had a extremely professional service from Jon himself. He was always professional and slightly ‘Old school’ in customer service, which was most welcome in this day and age. Jon was really instrumental in getting from offer through to completion in a stress free manner, calling me on updates and minor changes. The little details were appreciated such as being posted out the particulars on a property once offer accepted and tips for upgrading my purchase. I have dealt with several agents in Reading and Jon stands out a genuine independent estate agent who are a great rarity in the industry. I hope to work with Jon again in the future and would highly recommend.

Jon Rosi have been our letting Agents for in excess of 20 years; we have always found every member of staff to be efficient and courteous, without exception. Recently Karen Campbell has been charged with the unenviable task of sorting out EIRC reports and works before the government imposed deadline comes into effect. She has been marvelous and professional throughout. Our thanks go to her and the rest of the team at Jon Rosi and we look forward to many more years working with them all. Highly recommended company and personnel.

A big thank you to Shelley, Sally, and the team. They were all fantastic during the letting process of a large house in Reading. Prompt replies and an ease to talk to.

Jon and the Team look after my rental properties in Reading and do a fantastic job. Karen and Property Management Team are always on hand for me or the tenants and make sure the properties are always in good condition and tenants are taken care of. Proper local estate agency, with all the contacts you expect, would thoroughly recommend.

A big shout out to Manager Sarah, colleagues Lisa and Jennie and the rest! They are all fantastic! Not only do they offer SUPER customer service, they are efficient, quick with responses, professional and very helpful. What more do you want in an estate agents? Give these guys a call and see what real customer service should be like. Keep up the great work @ Northwoods. From a very satisfied customer. Cheers, Shabs

Northwood have been fantastic over the last year I have been renting with them. Any issues where always sorted out promptly. Also unlike other estate agents, they didn't look to claw back the entire security deposit! Thanks to the whole team, will definitely go to you first in the future.

We worked with Lisa to assist one of our clients move their family into a new home. Lisa was very professional and helpful throughout the whole process. I would highly recommend going to Northwood in Reading and thank you very much to Lisa for all your support.

The team at Northwood Reading are just fab! Especially Lisa whom I dealt with. The whole process was seamless from viewing properties to signing documents.

Northwood went above and beyond to make our recent move as easy as possible. Lisa was extremely helpful, from our first viewing right through to signing contracts for our rental property. She has been communicative throughout, answering our many questions and helping us to secure a property that would let us rent with our dog Rex. We would highly recommend Northwood to anyone looking to work with an estate agency who are straight talking, friendly and organised.

The worst agency ever. The are not helpfull and they don't know how to increase your payments. Beside that the management team is verry hard to find.

Absolutely awful agency throughout the year. Had many issues with the house, like water coming through my light switch, and their response to get anything fixed took several days. Their maintenance number was never manned for emergencies. When it came to check out they had tried to deduct most of our deposit and after I pressed for proof of invoices etc. Their handyman had just knocked up some fake ones. After walking past the house the next year, the things they provided these invoices for where still not fixed. AVOID RENTING ANY PROPERTY FROM THIS COMPANY.

Great doing business with them, very helpful and kind assistance. Wonderful receptionists!

Zara was very friendly, proactive and available. She very quickly responded to my queries. Overall a very pleasant experience.

As a landlord I have had nothing but great service form RNR. I mostly communicate through email and each time they have respended quickly and professionally. I would be happy to recommend their service to any one looking to rent or let a property in the Reading area.

Adam who runs the group is very professional and knowledgeable. He is generous with his time and loves to help people. He is also honest and has integrity, he is also a good teacher / mentor.

I've had nothing but a great experience with the property foundations group. They have assisted me with all property related queries and the training courses they've held were very useful and applicable throughout my entire property career. I've also made great connections and built my network within the industry via the group and recommend that anyone with any queries reach out without any hesitation as you won't regret it.

Very knowledgable set of guys who are extremely trustworthy. Thoroughly recommend.

Highly recommend PFG Lettings, top class service, nothing is too much trouble and they are fully transparent and charge one fully inclusive fee.

Great team going the extra mile to provide assistance in various property projects and strategies. The team has a valuable set of skills and resources available and will help you overachieve your property goals. Thanks in particular to Adam 1:1 mentoring and the monthly group meets/talks and Ani for architectural evaluation.