3 letting agents in Maghull

Used them to manage our one letting. Abysmal service from start to finish. Staff turnover, including managers seems to be excessive and every time we had an issue, we had to deal with a different manager. They didn’t appear to know the legislation regarding HMOs and certainly didn’t explain the implications to us as landlord when sourcing tenants. They charged us for maintenance work that wasn’t carried out and the maintenance work they did complete had to be redone on several occasions because of its poor quality. Communication was absolutely dreadful (apart from when we dealt with Samantha Blease) - calls not returned, emails not answered. Administration appears to be non-existent - they took over 18 months to get paperwork signed by the tenants for a straightforward rent increase. (We discovered by chance that the tenants had actually been paying the increased amount without our knowledge for the entire time but this was not passed on until we brought it to their attention). They’re owned by Countrywide who appear to have no interest in providing a service to either tenants or landlords. If you do decide to use them for lettings management, you should be prepared to check absolutely everything they do, which actually defeats the objective of appointing and paying a managing agent to act on your behalf. Alternatively you could use the services of a professional business.

What time does the Maghull Branch open? I've been calling since 9am and upto now I get answer phone!!

The rentals team at Entwhistle Green were excellent in every aspect of my dealings with them as a landlord. They made a positive impression on my previous tenant, being considerate and friendly towards him, and were pro-active in finding new potential tenants. Sarah-Louise and Olivia were really outstandig in this regard and were always responsive to my queries.

I cannot rate Entwistle Green highly enough. Sarah in particular at the Maghull branch is absolutely amazing. She goes above and beyond every time and her local knowledge and expertise has been invaluable. If there was an option for a 6 star review I would give that!

Leah, was amazing and so helpful. Entwistle Green - Maghull, went above and beyond after we had previous issues with other estate agents. I can't speak highly enough of our experience and the customer care we received. Excellent service!