3 letting agents in Edge Hill

Enjoyed living here on the whole, lovely place on the surface. Had quite a few maintenance issues in the two years we lived there with the flat above leaking through to our bathroom light causing our electric to completely trip multiple times, another leak in our other bathroom which stained all the wall and ceiling which was never painted and happened on about 4 separate occasions, a leak in our airing cupboard from above that smelt really bad, our bath leaking to the below flat around 4 times and no water pressure in one of our bathrooms that we reported when we moved in but it was never looked at. We were visited by various tradespeople etc 20+ times. Also please be aware, when we viewed the place originally we were told that mail forwarding was included for a few months when you move out. This is not the case as I’ve spoken to someone today, as we moved two months ago and haven’t received a letter we have been expecting and couldn’t change the address on and they’ve told me that they only take a mail forwarding address for emergencies where they need to contact you... Surely a mobile number/email is more suitable for an emergency? I’m aware that they’re not legally obligated to forward our mail but we would’ve set up a Royal Mail redirection if we were made aware of this before we left, as we were under the impression that what we were told when we viewed the flat still stood. Maybe make tenants aware of this when they’re moving out.

Hardman house I would say is the only saving grace I've had in this covid stricken year. With great facilities and fully furnished kitchens I've found myself expanding my culinary horizons, alongside with this the great location has allowed me to be able to explore the breathtaking city. But the great location or the facilities are not the reason I would reccomend this place. First let's start with the day staff, Kyle and Mike. Arguably the best duo I have ever seen work together, their chemistry and obvious passion for the needs of students have saved me on many days from boredom and depression. The word "Friendly" doesn't do justice to the open door policy and care that they show for the tenants. I honestly feel as if it weren't for them this building would be a constant pit of despair for many. Secondly the night staff here are incredible, as a night owl they are always here to help and no problem is to big or too small, James, Ben, Kalem and Marik thank you for all that you have done for us in this turbulent time. In closing, the staff are truly what makes this building so amazing, their amazing customer service combined with their attitude towards us has truly made living away from home alone amazing.

This review is long overdue, but here it finally comes. Urban sleep, hardman street, was my home during my studies at John Moores University. As I was an international student traveling from norway, I was nervous and worried about the move, but the crew at Urban Sleep was there for me every step of the way. They were always just a phone call away before the move, and when I finally got there, they made me feel so very welcome and safe. It did not take long before I considered them my family away from home. Always smiling and greeting you by name when walking through the reception, along with helping you with everything you need. All of the crew at Urban Sleep are just the nicest people you will ever meet. For me, they have played a major role in creating such a happy student experience. I actually miss them when thinking of my time in Liverpool. Furthermore, the rooms are new, modern and beautiful. Everything is in top condition. There is also a strong focus on safety, which I appreciate, as you always feel safe and looked after. To sum up, you can not go wrong with Urban Sleep, there is no better choice. It is not just some student accomodation, it becomes your home! The hardest part is leaving to be honest. Sadly, I got sick and had to travel back to norway early. As corona struck, I could not travel back to retrieve my stuff. The crew therefore packed all of the stuff for me, and were so very helpful in making sure all of the stuff got delieverd to family members (thankyou kyle and mike). You will not find a more helpful crew! Wish I could give them all the biggest hug and say thankyou. I am so very greatful for everything. You guys are amazing! - Erika X

Lived in Princeton Place for a year and a half. Lovely well furnished flats. Can't speak more highly of 'urban sleeps', the management/letting team. Great with communication and maintenance problems always. So refreshing to see a property management team that are as responsive and helpful as these guys.

Very nice Team, quick response to any inconvenient I've had. Amazing views from Hawthorne building. The green areas are in perfect conditions and communal areas always clean. Without doubt, is a really good option to choose.