7 letting agents in Withington

Needed to find a new place to move to at relatively short notice. Found a flat with Bridgfords and spoke with Jessica to get more information about the flat. After a couple of day, Jessica was able to help out with everything I needed, helped answer the small questions I had due to my own inexperience in renting, and then passed me on to Isabelle to handle the rest. They both have helped a lot in this process, being very friendly and prompt with their help. The whole process could have been much harder, but it has felt like I've been guided through the process with all the support I've needed. Thanks to both of them for their support, it has definitely made the move smoother.

We've not moved in yet, but we were so impressed by how efficient the process of viewing and securing a rental with Isabelle was. We were honestly ready for it to be a bit of an ordeal, but Isabelle had agreed our let with the landlord by the time we got home and was really responsive while we were sorting our checks and addressing a minor issue with the house (thanks also to Jess!) If this is the standard of customer service throughout our tenancy, we will be very happy with Bridgfords.

The property i have recently signed to rent seems like amazing value for money, with large spaces, pretty aesthetic and in a great area. I had a good time securing a house for next year, the woman who I dealt with, Isabelle Tollitt, was extremely professional and made everything very clear. With other agencies we found it difficult to sort things out properly, whereas she was very accommodating, and also a delight to talk to. I would say that the customer service definitely really helped with making this a quick and easy transaction. Everything they did for us was above and beyond and cannot recommend enough

Have used Bridgfords several times in the past few years while trying to find long term tenants for one of our buy-to let properties. Always had a first class service, special mention to Isabelle Tollitt, who has been extremely helpful in all the aspects of letting, and who managed to find a reliable and long standing tenant for our property. Can't thank her enough for great communication and customer service provided. All the paperwork was done very fast, all queries we had were answered in timely manner. So all in all - 5 star from us, we can recommend Bridgfords with no hesitation!

A five stars service. From start to finish, the team kept a very clear line of communication. Any problems are dealt with and sorted the same day. I would recommend this team to any landlord looking for a peaceful and stress free renting experience.

First time leaving a review, currently a student renting with flax and Co and they have been really good, quick to respond to any issues and always in a professional way!

I was a tenant under Flax and Co. for two years, they were always extremely professional and responsive and went out of their way to ensure everything was working well and in good order - would highly recommend them.

Had a great experience with flax and Co. They respond quickly & are easy to communicate with. They provided me with tons of help during the pandemic situation when i went furloughed, would recommend. Wish all the best for them.

Fantastic landlords, helped us out a lot and were always fast to answer emails. Would recommend using them for both students and professionals. Lovely people, great year with them

After a hellish year of renting with homes4u I was pleasantly supposed by Flax & Co this year. Whenever we had a problem it would usually be sorted very quickly. The staff were always helpful and didn’t try to take advantage of us because we were students. If your a student looking to rent a property I would definitely recommend Flax and co

The worst estate company I've ever encountered. Like many reviewers here, they deducted my deposit for no reason. They sent me photos claiming that this and that areas are dirty. But the fact is that I could not see anything wrong and I could not find any difference between the photos I received during move-in and those taken during move-out. When I asked for explanation, they kept saying "as shown in the photos" without explaining what is being shown and where is the dirt in the photos. Obviously the message is that "I say it's dirty then it's dirty". This is primary school-level way of practice, which is akin to fraud and scam. Of course, they referred me to the dispute resolving scheme provided by the deposit management company. I gave in and agreed the deduction only because I need the deposit back asap. The message is very clear, this estate company either take your money for no reason or burn your time. Don't let a single pence go into the pocket of this company or the landlords associated with it.

A below par estate agency. They are only professional and efficient when they want to ask you to pay or deduct your deposit. Don't expect anything beyond that.

I just tried to book a flat viewing and was refused because I am on disability benefits. This is blatantly illegal. They blamed it on the landlord's preference, but it is also illegal discriminate on behalf of a landlord. I am a good tenant and have enough money to pay the rent. This does not not happen with most letting agents, it is specifically this one that seems to have a problem with disabled people.

Appalling. Had my bike stolen from one of their properties which they advertised as being secure and having CCTV. They took weeks to arrive to check the footage, whilst being passive aggressive the entire time. One of the only positive reviews, was left below by the receptionist who actually works for SAM Properties. Since I've mentioned it they've deleted the review. 2020: Even years on, I still consider renting with SAM, to be one of the worst mistakes I’ve ever made.

If you're moving into a property Clyde Road, beware of the mould problems. It was in every room, in every corner. They left a de-humidifier in our flat but gave us no warning of what was to come. Despite living in the property for just 2 months, we were left with a £135 cleaning charge and a £200 charge for mould. The mould was an clear issue from day 1 but apparently it was our fault as we didn't keep on top of it. My partner had clothes/shoes ruined from the mould. Judging by other reviews this is common practice for these guys. Also, when moving out, don't bother cleaning, they state on the website you'll get charged the full amount regardless of the condition it's left in (unless it's absolutely perfect). Communication is awful, they won't speak to you on the phone and will send copy and pasted emails as responses. It's annoying as Claire who we initially dealt with was very helpful and good to us. But, be very careful and check previous reviews, they're spot on. We certainly won't be using them again.

Nicky is so friendly, honest and helping and advising in any issues with the flat. I have and excellent experience.

We have moved into a property with Nicky and the whole process has been seamless. Nicky has been incredibly helpful in answering our questions, giving us all the information we need, and communicating with our references. Really great experience, happy we are renting with The Property File.

I have been with the property file for 2 years and cannot recommend them enough. Nicky has always been so accommodating, always made sure things went smoothly and it was never a problem to get in contact with her. She's so friendly, always smiling and one of the sweetest people I've ever met. Definitely recommend renting with the property file. Even walking into the office always made me feel right at home! YOU GUYS ARE AMAZING. THANK YOU!

Very helpful staff, Nicky and Urfan always quick to respond and very friendly :)

Have rented with The Property File for a year and a half in a student house with 6 other people. Very quick responses for any issues, and Nicky, who we deal with mostly, is always so helpful and friendly! Recommend!

I wasn't "at this place"!

Wonderful place to find books that you are interested in.