3 letting agents in Latchford

Outstanding customer service. Such an amazing company to deal with and a breath of fresh air. Everyone at Howell & Co are extremely friendly and professional. Communication is excellent but more than anything else, I completely trust this company to act in my best interest. They are very sincere and go the extra mile to give the best customer service and satisfaction. I have used Howell & Co for rental and sales services for a number of years and never been disappointed. Can not recommend their services highly enough.

Would strongly recommend, they are an excellent team, professional but also very pleasant/easy to work with. Was complicated probate sale but Caroline and Simon assited in getting this through in record time.

Howel & Co did an absolutely fantastic job of selling our house. From start to finish, the whole process was made easy with a friendly and really positive energy, considering the circumstances we are in. Caroline in particular worked really closes with us and did an absolutely brilliant job in clearly communicating each step that needed to be taken. Her positivity and friendly approach, made it a very stress free process. We cannot thank Howel & Co enough for all the hard work they have done! Thank you!

A fantastic experience buying a house from Howell and Co. Simon, Caroline and all of the team provided a fabulous service from the beginning to the end of the process. They made things as straightforward and stress free as possible. We highly recommend them and will definitely use them in the future to buy, sell or for letting. Sue W

I was seeking advise concerning a rental property that I was living in and Howell & Co were recomemded to me. I spoke to Si in the office and he was extremely helpful and knowledgeable even though the rental was not through Howell & Co and I wasn’t offering them any business. I would definitely use these guys in the future. Aron Bell

You will have to constantly chase them down to get a response about their properties, they will have people already lined up for properties and still drag you on and waste your time, only to phone you on the way to viewings that theyre taken or get an email the day it becomes “available” saying it’s taken. Time wasters or incompetent not sure which is worse. Avoid using these “agents” jokers.

They were a shambles start to finish. We arranged to check in to our rented property 3 weeks in advance. About 1 hour before, as we were driving there, the agent called asking if we want to move in today...? He said the property is in a state. Naturally, it is expected to move into a clean flat. So we arrived given we were on the way already. When i say there was poo on the walls, I mean there was actually poo on the walls. I have never seen such a dirty place. There was cannabis in between the sofa, as well as food, sauce, and that's just the beginning. Well done HLGB part 1. First thing that stuck me was that he was a big lad. The repairs system was shocking throughout. One time we had a flood and no water (it was a fairly new building). I was out of the country so my flatmate dealt with HLGB about this. I was out of the country for a further week. When flying back, my housemate told me the problem was still not fixed. I arrived back, now more than a week since it was first (of many times) reported, to a property with no water and a seriously properly flooded carpet - which was never repaired and stained then onwards. I told HLGB I would stay in a hotel and bill them - it was then that they finally brought someone out - only about 9 days of no water later. This is the tip of the ice berg - just avoid!

Very pleased with the service i received from HLGB,all the pre move phone calls were fantastic, and the move transfer stuff was effortless,the flat brilliantly finished and the customer service i got especially from Mandy and Bill was very professional, kind and caring, thankyou HLGB ☺

Great experience as a tenant with these guys. Always efficient, professional, a pleasure to deal with. Thank you Rob and team, highly recommended!

Until recently I was a tenant with these guys and wish I still was. They were always professional and prompt through the 2 years I was with them. Even through the recent pandemic I was kept upto date with the check out etc frequently. My new agent could learn a thing or 2 from them.