4 letting agents in Brandling Village

Wow! If I could give 0 stars I would. Called about a potential let, to be greeted by the most blunt, unprofessional man I've ever encountered at a letting agency. I'm glad it was gone as if that's how they treat prospective tenants, I wonder how they treat the tenants they already have. Very poor social skills!

Good tenancy stuff

Portland Residential offers a great professional service. And the quality of amazing!

Excellent service from Kamzul and the team

Worked 4 this company very well mannered & nice people who run it they have great propertys in & around Newcastle so give it a try yous will not b disappointed I am giving them 4 stars because I never give full ratings 4 anything are any1 👍 2 this company

The two ladies we dealt with were incredibly rude. they made my housemate cry twice and were extremely patronising. We were given no notice for viewings on multiple occasions and would not apologise unless we complained. Were uncooperative with the landlord and would blame things on the landlord even if the landlord took 3+ weeks to get things sorted.

Did not put our deposit into government scheme along with other things. Typical student company, they just don't really care.

The rudest people I have ever met. Before moving into the property they promised us loads of changes and yet nothing was done to fulfill what was in the tenancy agreement until weeks after. The roof fell in and was left leaking the 2 upstairs bedrooms and landing for 3 weeks during the torrential rain storms in October. At the end of the tenancy we were charged for dust despite most people moving out earlier due to the global pandemic. Honestly wouldn't recommend at all!!

Had a useless landlord who took weeks to fix stuff and still never really fixed anything properly, had black mould in my room for pretty much the whole tenancy ( a full year) because the bathroom wasn’t done correctly and wasn’t ever properly sorted, then got charged a huge cleaning fee when we left the house in a better condition to how we found it considering we moved in with things still not finished, the pictures they used as evidence was literally bits of dust on fingers from panels underneath radiators and crumbs on a door.. won’t be using again

Very happy and cheerful staff. They work effectively and always know what’s going on. They have a nice selection of properties and spare no expense fixing problems with my flat. Highly recommend

This letting agency is a joke there is a woman called Norma who is really rude and repeatedly hung up on me when I asked about getting the deposit back after 3 1/2 weeks later . There was a list of problems especially a dodgy boiler and other issues that was never sorted they are so long i could not list them all . I have now had to ask my solicitor to take action she refused to show or send me photographic evidence and lied she said the flat was a mess Omg 4 of us went there with £56 of cleaning stuff Cheats liars and i hope you get your just deserts . DANGEROUS BOILER STATING DO NOT USE SEEK HELP ASAP A FRIDGE THAT WAS BROKEN BUILDERS WASTE NOT REMOVED EVEN THOUGH SHE ADMITTED PAYING THEM IN FULL AND NOT DEDUCTING ANY OF THE MONEY SHE HAD PAID THE BUILDERS AND THEM LEAVING IT IN THE SMALL ROOM !!!!!!!! HELLO ONE RULE FOR NORMA ANOTHER FOR THE POOR STUDENTS . I CAN ONLY SAY STAY WELL AWAY FROM THIS RUDE PLACE IF YOU SEE THIS AGENCY ONE WORD ---Run