29 letting agents in West Hampstead

It was a pleasure finding a new home through Hunters. The agent - we had Alfonso - supports you throughout the renting process, from making an offer to signing the contract. The response times are very quick, we were able to secure a place within a week of applying. The agents themselves are very professional and were happy to listen to any of our requests. We highly recommend this agency to anyone looking to move to London without too much hassle.

Hunters have been absolutely fantastic in finding and securing a perfect property for myself and my partner. Through the duration of my correspondence I spoke with Matteo, and he has been indispensable through every part of the process - I cannot thank him enough! Fantastic service and professionalism from all involved, I recommend Hunters to anyone looking for a place in the area.

I found Hunters Estate Agents extremely helpful during my search for a flat. I was assisted by Alfonso, who is a brilliant estate agent. Alfonso was very efficient and helped me with all of my queries. I have had a great experience from start to finish, Alfonso went above and beyond to help me find a flat. Thank you!

I dealt with two agencies before this one. And I immediately noticed the difference in professionalism. Fast communications! They make you feel safe, which with other agencies I was always afraid that scam was around the corner. Special thanks to Matteo, an Italian guy, who offered me assistance at any time and was very kind and super professional! He managed to answer all my requests and needs in a very short time. So my 5 stars all go to him! Thanks so much

I am new to London and a first-time renter here and Hunters really made this transition easy and stress free. I primarily worked with Jamaica and she was extremely responsive. She clarified all of my questions about the flat I was interested in and the process of renting in London, and informed me of any delays in a timely manner. I was very grateful for her help! I also really appreciated that Hunters did not bombard me with listings and phone calls after I expressed initial interest in a property. Their communication was pointed and supportive, not overwhelming and SPAM-ish - which was a HUGE plus and much appreciated! Many many thanks!

We lived at Cedar estates managed properties for nearly three years, they were consistently really helpful, accessible whenever we needed, and very professional polite and friendly. When we moved they helped us find a new flat which met our needs, and they were very respectful of giving us adequate time and notice when access was requested. Highly recommend!

Almost didn't go for this property after the incredibly abrupt and direct service by Trevor. But I am glad we did. The property is great and Victoria the property manager has been outstanding. All of the issues we have had so far have been dealt with very quickly and effectively. I am stunned at the level of service so far. Best estate agent we've had so far.

I am very happy with the service provided by cedar estates. I waited a bit before leaving a review due to previous terrible experiences with other agencies in London. However, i am satisfied on how things have been handled. Jordan was very helpful from the moment i viewed the flat: he kept a good communication and made sure both parties were happy. Courtney was really helpful in providing information on the phone. Victoria, was also very professional and responsive in dealing with some house repairs. The only thing i would advice, is for the tennant to be free to install some proper black out curtains in the flat considering i live on a main road and windows are not double glazed and also very old (so it gets really cold in the winter.... There's air getting in!) The agency does regular check ups (gas, fire alarms, etc.) and its the first time in years i see this kind of service! I highly recommend this estates agency. So far, i have been a client of them for 6 months and i cannot complain:-)

Thank you Jordan for all your help in securing us our flat! Not only was Jordan professional throughout, but he took the time to ensure all parties were happy, going into a ton of detail throughout and was sensitive to all money related matters. If we have any problems, Jordan is always on hand to help us with them. Thank you so much for everything!

Cedar estates is taking care of the house in which I recently moved in. Not only that the moving was smooth and the agency was very supportive, they also take care of everything what needed action. Especially Jade is extremely helpful - there seems to be no problem which she isn't able to solve. Moreover, she is always responding super quick - normally even on the same day. Always professional and very friendly. I am very happy and pleased with the overall quality and can fully recommend them.

Do not do business with this company as they will knowingly rent out a flat that has been infested with bedbugs for two years. They also do not know how to serve correct information has they have gotten landlords sued. Do not trust them to serve eviction notices because they also have no idea what they are doing and will waste your money and time. Their agent Josh is a complete idiot.

Very disappointed by their service. Was looking to rent a flat through them. It took them more than 2 weeks to get contracts back to me after I had signed ALL the paperwork they had asked AND cleared all the checks. Does not inspire confidence when you have teenagers handling lettings. Not professional enough and no attention to detail. 0 respect for people looking to rent.

I highly recommend Ed Bloom and his team at the West Hampstead branch of Hamptons. They recently assisted me in the sale of my 1 bed flat in the NW6 area. Ed and his team were at all times professional, courteous and updated me regularly. I wouldn't hesitate to use them again.

We instructed Hamptons (previously Greene & Co) to sell our flat in August 2019. We saw 4 estate agents in advance of instructing them. The other agents recommended a similar asking price but suggested they would be happy to settle with a much lower offer, whereas Ed Bloom reassured us that they would strive for more. A little more effort on their side definitely paid off for us. Not only did they manage to have 4 offers close to asking (and above what we expected) within 3 weeks, they also made it a personal and pleasant experience. We were able to communicate directly with Ed Bloom if required - who was approachable, honest and friendly – and they had potential buyers in mind that they contacted straight away. I would highly recommend Ed and his team and thank them for the time and effort they gave us throughout! Tash & Olly

We used Hamptons International (formerly Greene and Co.) to sell our flat in West Hampstead. We obtained quotes and had visits from four estate agents and chose Hamptons because we very much liked Ed Bloom’s positivity, experience of the market and clear strategy for the sale of our flat and generally liked him as a person. Now having exchanged we are very pleased with the decision we made. His valuation was realistic, unlike some of the other estate agents who visited and the final offer we obtained was very much in line with this. As well as the whole Hamptons International team who did a great job showcasing our flat, we also were incredibly appreciative of the great job Cheryl Brown did, who was the Hamptons International sales coordinator. Once we had agreed the sale, Cheryl was in constant contact between us and the solicitors involved in the chain. Selling a flat is never an easy process and without her experience, knowledge of leases and support I’m not sure if the sale would have occurred before Christmas. Cheryl acted as a efficient communication channel between all parties involved and this helped immensely as she explained how things worked, helped progress outstanding items such as Camden searches and dealt with potentially complicated obstacles along the way. It really opened my eyes to the importance of her role in the exchange and completion process. Lastly I wanted to mention the service provided by both Ed and Cheryl which was above and beyond what I expected. What really impressed me was how they were available for calls outside office hours (e.g. once on a Sunday, once at 9pm and also on their day off), while this is something I would never insist on, I am immensely grateful for this. I would recommend the Hamptons International team for anyone looking to buy/sell and will definitely use their services in future.

I can't thank Nathan and his team enough for all of their help and hard work on the sale of our flat. The service, assistance and reassurance has been exemplary throughout the process and the team was a joy to work with. I would highly recommend Nathan and the West Hampstead team at Foxtons.

Kristjan was an absolute pleasure to work with, he showed me around flats that fitted my needs, built great rapport, was transparent and kept in touch politely. After a pause we reconnected and found a great option for me. Was a great experience and highly recommend! Thanks :)

I worked with Abby and her team when seeking a tenant for my vacant flat in April and I couldn’t be more impressed. Abby kept me updated every step of the way and Foxtons quickly found quality tenants without even putting the flat on portals. I also really like the MyFoxtons portal on which you can view any arranged viewings and the feedback that follows, as well as the name of the agent doing each viewing. As a landlord you couldn’t ask for more in a letting agent. Will definitely use Foxtons again in the future.

This was our first property purchase in the UK. We've dealt with lots of different agencies throughout the process, but Foxtons was the only agency where our specific search criteria were actually understood. Alex Jones and Noah Morrison, the agents we communicated with, were both incredibly helpful and taught us a lot about buying a property in the UK - whereas lots of other agencies seemed somewhat standoffish and almost annoyed by our lack of knowledge of the property market. Nathan White, who managed most, if not all, of the subsequent communication during the purchase, did a great job of keeping us and our solicitors on track and went above and beyond by helping us deal with all the formalities of the process. Based on our experience, I would definitely recommend Foxtons to anybody considering a first-time purchase.

I recently decided to sell my house in London. I have a friend who is "In the business" and he said immediately I should use Foxtons. He said they are quick, efficient and work hard to push a sale through. He could not have been more accurate in his appraisal! From start to completion, Foxtons did a great job. They have a simple, functional app "My Foxtons" where you are kept up to date with proceedings. I was contacted regularly and quickly when required and they made the whole experience a joy... I would particularly like to thank Nathan White, who dealt with my sale, for his help, advice and positive vibes. I would certainly recommend Foxtons to anyone thinking of buying or selling a property. They were worth every penny of their considerable commission to me.... 👍

Excellent service from Bler in the rentals . Efficient and went out their way to reassure when I needed it during negotiations.

Professional and responsive. Bler and his team understand property and people (the basics and more are done right- which is sometimes sadly lacking in the London market). I have both acquired and let through London Habitat in recent weeks. They know how to bring and close a deals in short order, and I look forward to continued collaboration. Flexible and easy to work with. Recommended.

My experience at Habitat is easily amongst the best, against a background of 8 years renting in London. Bler was helpful, professional and efficient. Very impressed!!

Fantastic experience. Very smooth. Helpful and always available! Can’t thank them enough.

Thank you very much to Bler and his team at London Habitat! They did a fantastic job of finding me a tenant. It was quick, effective and very professional. A first class service witch was faultless. I would highly recommend London Habitat estate agents to anyone .

We found a lovely property via Dexter's in West Hampstead. Jim was our primary agent. The contracting process was smooth and their virtual home move assistant is quite a handy tool to get utilities set up. However, we are not very happy with the move. We had requested that our agent ask the landlady if she could have the place re-painted, as we didn't know what condition the previous tenants might leave it in. Our agent told us that he had spoken to the landlady and she had refused to do so. We were also not allowed to see the property after the previous tenants had moved out. This would have helped us raised any concerns we had sooner. On the moving day, we saw that there were large yellow stains on one of the walls, a huge crack on one and hundreds of nails/holes on almost all the walls. When we spoke to our landlady about it, she said that she would have it re-painted and that she could have done this a week before we moved in as it would have been easier. It was our agent who checked the property prior to us moving in, not the landlady. Our agent never presented our painting request to the landlady. Now we have already moved in and it is going to be a lot more of a hassle to have it painted. So, taking 2 stars off for the above.

It was a pleasure having Gemma Mason as my agent she has been nothing but professional, honest and understanding. She ensured the entire process ran smoothly, going above and beyond to answer all of my questions. I would recommend using Dexters West Hampstead South Estate agents!

I cannot thank God more since we met Jack! We have been to many viewings/dealt with very unprofessional negotiators but Jack proved us that there are negotiators who care people! He is very nice, helpful, positive and fast finisher! He sorted us with the very first viewing we had! We have a lovely 1 bedroom flat to let now :)

Reggie is one of the best negotiators I ever dealt with. Professional, reliable, friendly and incredibly patient. He understood our needs from the very beginning and was able to accommodate every request we had. It's good to see that there are still people who genuinely care about customers. Well done 👏

Very happy with the service received from Reggie from Dexters West Hampstead (South) Estate Agents. A very genuine and humble professional. Having previously worked as a lettings agent myself, I am taking the time to really thank Reggie as his service was exceptional, and there was nothing more I could ask for or need. He moved with the process as quickly as I wanted him to and did not waste any time. His words were genuine and quickly built my trust. Thank you Reggie and Dexters.

I have never had a good experience with estate agents but Jaffe properties have been absolutely amazing so far. Courtney has been amazingly responsive and helpful and went the extra mile so that we could view a property at short notice. It’s been a really easy and smooth process and Jaffe are just always on hand if needed and always get back to you promptly. We also had such a lovely ‘moving in’ welcome hamper which Courtney dropped round when we moved in to our flat which was such a nice touch (and also quite helpful). Would 100% recommend Jaffe!

I was a tenant of a property managed by Jaffe for over 5 years, and in that time I have always been very impressed. I dealt mainly with Jodi and Darryl, both of whom are friendly, prompt to reply, and efficient. They made any issues I came across very easy to deal with - and overall I was extremely happy with them as a management agent.

I have been looking for a property and I am so glad to have found Charlie, he has been absolutely amazing, extremely responsive and reliable. Unlike other agencies which I have dealt with in the past there was no waiting time or any delays in the renting process. Would definitely use them in the future and will always recommend them to friends and family.

Jaffe made the process really easy and were very responsive and helpful with all of our questions. Charlie was friendly and we would definitely recommend!

Excellent service. I highly recommend Darryl and his team. I have dealt with Darryl for 15 years and have always found him professional, efficient and willing to go beyond the call of duty.

I was shown flats by Johnny. He was so professional. When mentioned to him that I reached the first flat he wanted to show me, about 30minutes earlier, he came as soon as he could. He showed us different flats in the areas we mentioned without wasting our time. He really listened to our needs and helped getting the best deal we could in the flat that we currently rent. Overall amazing experience with Black Katz agency. They don’t waste your time and have some really nice properties. The renting experience overall was very positive and hassle free! Thank you Johnny and Black Katz West Hampstead :)))

Johnny, Jamie and team have been exceptionally helpful. It’s really felt like they’ve invested and not given up in helping me secure somewhere superb.

We would like to thank Johnny, Michael and Erika for their help in finding us a home quickly and efficiently. From start to finish it has been a pleasant experience. They are genuinely friendly, professional and surely go the extra mile for you. We would definetely reccomend them to anyone looking for an agency where they care and listen to your needs. We would most certainly use them again in the future without second thoughts. 5 out of 5.

The easiest 5 stars we've ever rated. The manager Michal, admin Erika & Silvia was exceptional - so talented, helpful, knowledgeable. We're very pleased with how they helped us, from start to finish. We are settled in our new place, thank you so much to the whole west Hampstead Black Katz team. I would highly recommend anyone for their professionalism & straightforward approach.

Initiating contact from outside the UK, the communication has been friendly and seamless from the very beginning until the end. The team amicably provided clarity on all details, and was understanding of my personal circumstances. Would highly recommend them as they are open and trustworthy.

We began our contract with Johns & Co recently and feel grateful to have had Aubrey Newton as our lettings negotiator and point of contact. Our whole experience with Johns & Co has been very smooth, professional and easy during a time when moving property could have been very stressful. This was largely due to Aubrey's fantastic communication, which was always prompt, reassuring and as helpful as could possibly be. He was excellent during our viewing, fully informed and a delight to encounter after a long period of time with little social contact! We feel fully taken care of with Johns & Co and are excited for the rest of the year.

I thought buying my first home was going to be challenging but Chloe at Johns & Co has been amazing! Super friendly, has provided helpful advice and been very responsive which is just what you need when you're buying a home! Made it such a pleasant and exciting experience rather than a difficult one! Thanks guys

Aubrey Newton made my moving experience with John&Co run very smoothly! He was always available for help/to answer questions throughout the process. I also had an amazing experience with Joseph, who was always quick to respond to my questions in a timely manner. He was extremely reliable and was of great help with finding my flat so quickly.

Professional, moved in time, whole process got completed in about two weeks. Would be nice if they had more options to use different vetting companies. Aubrey did a good job guiding and helping through the process!

I received an extremely professional and friendly service from Joseph. He is responsive, efficient and did his best to negotiate my rental offer with the landlord. He kept me regularly informed throughout the process and was able to answer all my questions. I eventually decided not to go ahead with the property, but my experience with Joseph and his team has been really positive. Thank you very much!

Lee Cash provided an excellent service, being at all times professional, dedicated and hard working, as well as being exceptionally responsive and proactive in addressing any issues arising, always efficiently and at the earliest opportunity.

I've had an excellent experience with Mia Harris. She helped us throughout the process of renting an apartment (for example, help with referencing issues), patiently answered all questions (we are new to the UK), and handled issues that arose along the way (like handling items which were mistakenly delivered to the property before our contract started). On behalf of myself and my family, thanks Mia.

Mia Harris was an outstanding rental agent for us. Highly professional and responsive. Our new tenants also reported that they found the agency very professional from their side. Would highly recommend. Thanks Mia!

We had a great experience with Oakhill Residential. We were looking for a property to rent in a particular area and Mia got things sorted out swiftly, with professionalism and great communication throughout. Much appreciated. Thanks!

Mia Harris was expectational with helping me find a rental property within a short time frame. She was very supportive, professional and efficient with communication. I highly recommend liaising with Mia if your looking for a reliable move!

I've been a Hamways resident for a couple of years now and have been very happy with the service they provide. When it comes to repairs, they are very quick with sending someone out and it's very much appreciated. Keep up the good work!

Chris genuinely made it a great experience. He was extremely responsive, honest and helpful with anything we needed. I wouldn’t hesitate for a second to use Hamways again.

I’ve just recently moved into my first Hamways flat and I absolutely love it! Throughout the letting process I was blown away by how helpful and responsible everyone involved with Hamways was, and I know they’ll be quick to help and courteous as and when I need it. Highly recommend!

I have been a tenant with Hamways Ltd for a few years now. I have been with 2 other letting agents with this property. I have nothing but praise for Hamways. Consistently accessible, polite and helpful on the phone, and using brilliant contractors when work needs doing in the house. Standard of care is high and accountability is great. Thank you you have made renting a joy.

Have been a tenant with Hamways London for the past 5 years and I am extremely satisfied with their services. The team is always professional and very responsive to every single query I had, especially with maintenance and repairs, even in the pandemic when offices were closed. I would highly recommend Hamways to anyone!

Good experience with Jon. Very prompt at getting back to me with any issue I was having with the rented property. Quick and efficient when it came to veiwing and arranging paperwork to move in/out. Thanks Jon!

One of the best decisions I've made in a long time was to go with this agency and take out a short-term tenancy agreement in London. Looking to settle for 8 months before moving abroad again, I don't know if I could recommend anyone else better suited to provide you with a clean, comfortable and ideally located studio or small flat than Berns & Co. The man himself, Jon, was quick to respond if ever I needed him and the rates paid over the time I was with them were very reasonable considering how close I was to the centre of London. Top notch. I'll be sure to contact you straight away if I should ever return to London. Thanks again and all the best! Jim

I have been a tenant for a few years now absolutely great service and Richard is a great gentleman

Professional service delivered by friendly Team.Richard is so helpful and goes an extra mile for you. Comfortable and accommodating where possible. Definitely would recommend.

This was an important life move for my partner and myself and from the beginning Jon was helpful, inspired confidence and was accommodating to our needs including seeing our apartment earlier than we planned. Jon was always available by phone and email and within minutes all receipts and documents were emailed to us. We would definitely use this firm if we ever decide to move again (though we love our new home). We would highly recommend Berns and Co and Jon in particular.

I rent a property from this company, am very happy with staff who are very helpful with problems

I highly recommend this Estate Agents, the staff are all very helpful and professional.

We have just bought a property through ML Estates Seaton Delaval and I could not recommend them more! They are so friendly and helpful they go out of there way for you, we had abit trouble with are own solicitor and Caroline was an absolute star in getting everything sorted! We have dealt with many other estate agents in the past and non as lovely or as helpful as ML. I can not thank them enough!

Even though I didn’t sell my property through M.L, I was buying a property through them and I was experiencing a lot of bother from my buyer. My estate agents (pattinsons) were a waste of space, everyone was passing the buck, no one knew what was happening, so no one could tell me what was going on. Staff at M.L are 5* especially Caroline; She pushed and pushed to get info and was regularly phoning me to give me updates, something that pattinsons should have been doing! I wouldn’t hesitate to recommend M.L to any family or friends and will definitely use them in the future should I ever decide to move! Thanks very much :)

After shopping around, I found ML Estates to not only be the most competitive, but by far the most professional, friendly and caring estate agent in the area. I would highly recommend whether you are looking to buy or rent a property or just need general honest advice. Nothing was too much trouble.

Disgusting renting experience, not only is the landlord absolutely unprofesional; takes too long to answer, doens't even care about the census or knows the names of the people he's responsible for; allowed 2 tenants to keep a bathroom key for themselves, blocking other people from using it "to avoid problems"; ignores obvious problems with the conditions of the room, even after being told repeatedly; on a number of times, only pays the electricity and gas bills after we've had it cut off; the rooms are grossly overpriced, and to top it off, upon writing my first bad review of this excuse for an agency, i was harrassed day and night with phone calls, to take it out. This agency and in particular this landlord, Jaber, are so bad that honestly im amazed someone hasn't yet made a vice documentary on them yet.

Very helpful and accommodating to my specific needs for the tenancy. Positive approach to the viewing and quick to get all the appropriate paperwork sorted; the paperwork itself was also to a high standard as the prices were very reasonable and always flexible with me. Would use again.

I met these best people in London and were unbelievably helpful in helping me find a new place to live, after a very tough time trying to relocate in London. They found me a place, and made me feel extremely comfortable in the process. 100% recommend anyone looking for a place in London, notably in the West Hampstead area, to ask Regal Lets and Sales .

Regal lets and Sales and the Lettings team in West Hampstead were amazing. It was a long process and he came through when other agents had got close but not got it across the line. Always charming and a pleasure to deal with all this great team. Highly recommend.

I was assisted in finding an apartment to let for few months and Jabber A. understood exactly what I was after and in no time he showed me my dream flat. We have been very happy with the service and attention that we got from start to finish, by all the team members. I highly recommend Regal Lets and Sales for their top class service and for being a trustworthy estate agency. Honest, reliable and easy to deal with. Thank you for helping me out to settle finally in my dream flat.

Living residential have been very efficient and easy to work with from booking a viewing to finalising paperwork. They are always at hand and are very lovely, particularly Marc! Would highly recommend them , great service.

Fantastic new estate agent in the area. Found Paul a real pleasure to deal with. He was always available to answer any of my questions and he always stuck to his word. All in all a great experience and a professional I wouldn’t hesitate to recommend! Keep up the great work

We were absolutely delighted with the service that we received from Paul Brown. Great industry knowledge, consummate professional and a genuine pleasure to deal with. His videos on social media are a breath of fresh air compared to the usual one dimensional approach of most estate agents. Thank you!

I found P fantastic at finding me my ideal home, as well as selling my current one, he was an absolute pleasure to work with and always able to talk. A very patient and thoroughly professional agent. Well done Paul, and thank you!!

The staff are really helpful, efficient and very nice to deal with. They have always been responsive and at hand to help. I can not rate them high enough especially Jason and Mark who both have been extremely professional and helping to reassure during moments of stress. Thank you guys!

I have used Parkheath for a few years now. They are very professional and reliable. Ashley did a great job letting a flat for me at a difficult time during the Covid pandemic.

Friendly and very pro active. Always helpful to any query.

Ashley Facey (in particular) and the wider team at Parkheath were incredibly professional, approachable and knowledgeable throughout all engagements when they assisted me in finding a rental property in W Hampstead. They deliver a standard of service that is exceptional in their field. I would highly recommend Ashley and the team.

I had an very good experience dealing with Parkheath, South Hampstead. From the start, the apartment options provided matched my requirements and budget closely. Ashley, Natasha and Izabela were easy to deal with, responsive to queries, made my move straightforward and kept me updated at all times with relevant information. Would definitely recommend based on my experience.

We recently purchased a flat through Parkheath. Karla was extremely helpful throughout our purchase right from our first viewing. Having dealt with many estate agents over the years, it was refreshing to deal with someone who was honest, friendly, stuck to viewing times, responded promptly to emails and calls, and had the best interests of both the buyer and seller. I would definitely recommend Parkheath and Karla if you are looking to buy or sell a property in the area!

I took a flat through Millenium Residential in Caledonian Road N1. They are very professional from start to finish. I dealt with Marc who was efficient in taking up the references to me moving in. He made my move-in very smooth and stress free. Highly recommend

We've been tenants for one year and Mark has been very helpful when there's been any problems in the flat.

I have been a Tennant for 3+ years. In that time Marc has been professional, attentive and helped us with any concerns. Highly recommend him and the company.

If you believe that the real estate agencies are no longer transparent, then millennium residential changes that perception. Quick work and transparent in their dealings.

I have been an extremely happy tenant through Millennium Residential for the past 9 years thanks to the way Marc managed the property. He was always friendly and professional and cared about me as a tenant . Minimum issues and if any did come up Marc handled them quickly and efficiently. Definitely recommend.

Best to be avoided. They don't do things fair so you lose lots of money.

The treatment is terrible, not punctual, and they would make you come all the way to the office and say sorry it has been taken. Extremely rude behaviour.

Professional, smart living , great company and communication.

I stayed at one of the flats in Inglewood Mansions for around 5 years and didn't have any major issues. Whenever I had any questions or concerns, the team at the office was always responsive via phone or email and got things done and I wouldn't have stayed this long if it wasn't well maintained and safe. I only moved out to move in with my partner and have a bigger place (I was staying in a studio flat). I have recommended Gowerlane to my friends and will continue doing so.

Brilliant

Neil Probert acted for us on the recent sale of our property, and also acted for the vendors in our onward purchase. We were very pleased and impressed with the way he dealt with everything from start to finish. We were a bit sceptical at first about having the same agent sell our property as act for the vendors of the property we wanted to buy, but he dealt with everything in a very fair way ensuring that the process went smoothly and that all parties were satisfied. He was always available to speak, very responsive to our questions and extremely proactive about marketing our property. We would highly recommend him and believe that with another agent we would not have had such a successful result.

The sale of our flat in Aberdare Gardens successfully completed through G&H last week. We worked with Neil Probert at the West Hampstead office and he did a fantastic job from start to finish. Over a four month process he made the whole journey as smooth as possible, regularly updating us on progress and effectively liaising between us and the buyers and solicitors to get the sale to exchange and completion. Neil is someone who takes initiative, makes things happen and doesn't give up until it’s done. He is always helpful, considerate and responsive at all times, even interrupting his Xmas holidays to check on progress. My husband and I were very impressed and we can highly recommend him!

We bought our flat through Neil Probert at Goldschmidt. We had a fantastic experience. Neil was extremely proactive moving things forward and very helpful at every stage. He was a breath of fresh air compared to the other agents from other companies we dealt with. He spoke to us both (man & woman) as equals which is far less common than it should be. He was very knowledgeable and didn’t try to pull the wool over our eyes. He was comfortable to say when he didn’t know something but always came back promptly with the answer. He would highly recommend him to anyone.

We chose Goldschmidt and Howland’s West Hampstead office after interviewing four other firms serving the neighbourhood. We were impressed by their enthusiasm and seriousness, and by their interesting, concrete ideas for marketing our flat. We felt they would represent our interests well, and we were not disappointed. Their Sales Team works truly as a team, were responsive to our calls, managed the follow up diligently, and always offered us sober advice. We strongly recommend Mark Watkinson, Alex Ozga, and their associates. They are terrific!

Outstanding service - would highly recommend!

We've had an awful experience while attempting to lease a property. Left in the dark, no response to emails or texts, didn't even know who I was when I rang... we'd been dealing with them for an entire month. Please avoid at all costs. Even trying to get the holding deposit back proved to be a mission. Would give 0 stars if I could. Waste of time.

Avoid this agency if you are a tenant.Save your time and money. Their only concern is to make you sign the contract and after disappear. Shelley and Emma are totally incompetent and tell you a bunch of lies. I'm happy to have get rid of this agency

Rude staff

The best estate agent out there! Michael has helped me countless times in finding a suitable property for me. He's been persistent with follow ups for the past 5 months with me and shows a great deal of professionalism, efficiency and is willing to go the extra mile.

I would give it NEGATIVE FIVE stars if I could. Absolutely harrowing tenancy experience.

Really bad experience. In my opinion it was very overpriced and the place I moved into had bedbugs so I had to move out. I am not fighting to get my deposit back and they are making it very difficult. Would NOT recommend.

very professional estate agency with very friendly staff, they helped me move into my new apartment quickly. I will definitely be coming back here again.

Everything about this agency is truly remarkable. I wasn’t treated like a client I was treated like family by the agents. They actually took their time in finding a place that best suited me. By far the easiest home search I have ever gone