15 letting agents in West Hackney

Not sure what happened. They used to be good. Covird-19 made them stealing people's money

Once you pay they will make fun of you. It happened to me for more then 4 months. I had to leave the house including the deposit I have paid. The answer is : go in the court !

I have tried to rent a flat gor my office. The agency guaranteed the flat will be disinfected due to Covid-19. Now 5 of my 7 employees are infected with the virus and the agency is telling me that they promised they will disinfect after the lockdown is done. Totally unprofessional

This is the poorest service ever, not.comunicative , not answering. After all this they took my deposit telling me to go in court if I want it back. Be aware of this thiefs

I would never recommend anyone to rent with Filey properties. We had a massive water damage in our flat that they didn't do anything about for a year. They ignored my message about moving out of the flat and made us pay an extra month rent after the contract was finished and are now trying to charge us even more for "damages". The most unreliable and unprofessional people I've ever had the unpleasure of renting from, absolute scammers.

the best studios you can find there at affordable prices, the best in london.

Quick and reliable. The flat is nice and well maintained.

Josh was very helpful and professional. He provided an excellent service. Would definitely recommend this company to others.

i have been renting a new studio flat from the agency which have been extremely professional and helpful! they had the whole flat redone and cleaned before I moved and Josh - one of the agents gave me personal GREAT service! i highly recommend!

Ariana and josh and the builder griseld got me the flat within 1 week and did a refurb for me and gave me a beautiful flat. I cant thank them enough. I would highly recommend Josh and his team 10/10 service :-)

I would absolutely recommend Locus. Their prompt answer, personal service is oustanding. I could not thank you enough Sultan and Gulsah for everything!

I am so happy with my experience letting a flat through Locus Estates Hackney. I was overseas during the whole experience, and Sultan was so accommodating. She promptly answered my questions and concerns. I did a video tour with the current tenant and the flat was exactly as pictured and described. The tenancy agreement transition was smooth. There are 3 of us on the lease all signing from different places, but Sultan made is so easy. She also followed up with all of the documents we would need in the future. Renting a flat in London during lockdown is hardly ideal, but Locus Estates Hackney made is so simple. I cannot recommend them enough!

Great experience working with these guys. They had an in depth knowledge of the property, were prompt with communication / questions and always professional in their dealings not forgetting a personal touch.

Very quick response! A huge thank you to Sultan and her friendly stuff as they are very helpful, professional and efficient. They are very good a problem solving. Would definitely recommend.

We had a fantastic experience with the Locus Estates Hackney team. They were informative on the apartment tour and in the details of the contract, responsive by phone and email throughout the process, and accommodating when it came to additional visits, move-in dates, and certain special circumstances. 5 stars, would definitely work with this group again.

Our sales coordinator was supportive throughout. This was a time sensitive sale and we could not have done it without the ongoing coordination and proactive approach from Foxtons in Stoke Newington. Filipe was an absolute hero. Thank you

We really appreciated Toni's pro-active energy on our research. I would definitely call her again for a new flat hunt!

Tony Magonya from the Stoke Newington office was very helpful in identifying properties that were suitable for me and organizing the viewings. I highly recommend her.

An all-round brilliant experience with Foxton’s Stoke Newington! After some disappointing viewings with agents earlier in the day, Nasim at Foxton’s showed us some brilliant properties tailored perfectly to our requirements. Extremely knowledgeable and helpful, I’d recommend Foxtons (and specifically Nasim!) to anyone looking to rent in the Stoke Newington area.

Toni from the Lettings department was absolutely amazing in helping us find our perfect home! Tirelessly professional and proactive, her expertise and insight, combined with Erik the Lettings Manager's very helpful advice, meant that we secured our house quickly with minimal stress and no hassle. My housemates and I would recommend Foxtons Stoke Newington to anyone looking to rent in the area without hesitation. Thanks again Toni and Erik!

good to hear this has been dissolved. negative reviews are truthful

By far the worst real estate agency I have ever used or heard of anyone using. The beginning was very promising, decent house, good area and price. However not long into the tenancy the appliances started breaking down. First call to the agent was answered and the promise of repair given - never fulfilled in neither this nor many future cases. The number of problems with the house coming up correlated negatively with the amount of replies from the agency. Lack of respect towards our privacy and entering the house with either minimal notice or simply none at all was just the tip of the iceberg. Mould was taking over the house and agency’s action was despicable. In the end I believe we might have discovered a new species of a fungus on our bathroom ceiling (picture provided). Passive aggressive email exchange became a norm, but the peak of tactlessness and ignorance was when a glass shower wall spontaneously exploded (a common occurrence especially with flawed constructions, as in our case), yet the agent’s response claimed they ‚have of course had the damaged glass panel in the shower inspected by multiple suppliers and fitters, all said this is a direct result of direct damage, they unfortunately laughed at the explanation given regarding the temperature somehow shattering the entire screen’. It speaks for itself, I believe, what was the quality of services used by the company. Oh, and no one came to inspect the glass. Also, yes, I am slowly coming towards the last chapter. The absolute climax of our adventure was however the abominable attempt of the agency to strip us of our deposit money. 300£ mattresses? 300£ paint jobs? Thank heavens for Deposit Protection Scheme. Otherwise we would have simply have to bid goodbye to thousands of pounds. It was a journey I wouldn’t wish upon my greatest enemy. And how I dreamed during those months of being able to afford a lawyer...

Appalling. Among other issues, the property was unfinished upon moving in, and I found evidence of pest infestation (a lovely dead mouse, joy!). Our tenancy started in August and we've been trying to chase this agency up to carry out basic repairs and get pest control in ever since. They couldn't even provide us a gas safety certificate. Avoid this agency in exactly the same way our agent avoids responding to us!

I have delt with Charlie McMonagle, Hawks Property Group lettings manager and everything was efficient and easy from viewing the property to signing my contract. I would definitely use them again and would strongly recommend. Thank you Charlie.

the worse appartment management and maintenance. I have never been in a worse appartment then 50 Fitzroy House Dickens Yard managed by Hawks property.. Heater, hot water, dishwasher, washing machine. every week there is an issue. It is really a pity. I will never rent again through this company and make sure nobody I know does. lesson learned.

Cost effective and professional are the two best words to describe this agency. Coming from another country is already sometimes scary, but Wesley (who did the viewing) and Andrade who worked through my application to rent a room, made the whole situation easy and reassuring. Thank you

Every experience is unique when it comes to renting a property and my experience with Upper Class Estates has been amazing. I was looking for a 2 bedroom property within my budget and they not only did everything they could to help me find a property but the process was so easy and smooth! Thank you team for the amazing service and professionalism!

Really recommended!!! found decent quality property in our budget.. Team was very professional throughout the tenancy. very responsive and the houses are really well equipped

Thank you guys so much for the great service when I really needed few days ago. I was desperate looking for a room, so I managed to find you guys on the high street. The staff done everything to find me a room and get all paperwork sorted so I can move in quickly. Thank you all support!

Found a fantastic place to rent via this agency. Very happy with the customer service. Paperwork was all in order, very simple and straightforward process. Thanks to the Upper Class team!

Provided a solid service as the property management agent; recommended. Hope to work with them again in the future.

I have been a tenant with N16 Agency for almost 4 years now. Recently had a baby and needed a bigger place. They helped me to find a really nice one. Happy to be their tenant!

They were very quick to answer all my questions about the property I wanted to move in. Everything went well and now in my new home. Thank you.

Just rented a flat through N16 Estate Agency. Smooth transition from my old flat to my new one. Thank you

The Agency were professional and flexible in handling a complicated situation between myself as a tenant and the landlord during Covid. They went out of their way to find a compromise that worked for all of us. I would recommend them as a letting agent for both property owners and tenants. A special mention to Alex who was a pleasure to deal with and a huge help.

DON'T RECOMMEND THIS BUSINESS - Went for a viewing today and no one showed up They didn't bother messaging me until 20s later - after I left - they said they couldn't get a hold of me (didn't text or use what's app or the app I was contacted on). I called and went to the office, when I didn't see anyone at the door of the viewing apt and no-one was inside the office. Called them back when they were back in the office and didn't receive an apology. WORST SERVICE EVER!

So glad I choose mega estate to manage my properties! The service is amazing taken such a load off my shoulders Eser is always so professional yet so easy to speak to! Highly recommend

Best place to buy a house. Very good costumer service👍. All staffs are very kind. They know what you want 🙂🙂

Best agency in the area,nice people they really care about helping people in need,and provide with good service and seriosity

I rented out a room from them in Hackney and the service was very quick and trustworthy. Also really good people and very helpful.

Website never works, doesn't even go on to the page. Very unreliable.

The worst estate agent I have been with. They never reply to emails and is impossible to talk with the building manager in order to fix flat/building problems. Avoid them at all costs.

Nothing is ever fixed, and the super does not care about you at all.

A well organised agency that would go the extra mile for tenant satisfaction

During the past 2 years in a property managed by Choice Homes, our landlord and agent Alex have been very responsive and they helped us to fix any kind of problem (replacing appliances and furniture) without any delay. Even the deposit has been returned quickly. I would strongly recommend this agency.

Phillips Estates were the property management company for a flat I rented in Tottenham Hale several years ago and were just outright useless. Incompetent, unpleasant, genuinely mean on an almost Dickensian slumlord level. I asked repeatedly for the name and address of the owner of my building, in writing, as was my legal right to do, and never once received it. I lived through broken boilers and repeated mail theft and not once did they express the slightest concern. If there is a hell, Ian Aarons and the rest of the team at Phillips will surely be there.

Avoid like the plague. We are tenants of theirs, and have been for two years. In that time they repeatedly lie to us over the phone. Our backdoor has been unable to close for months. We've sent 8 emails and called at least as many times. They promise they're "calling the builders and will call us back" and never do. Happy to take your money but refuse to do anything useful once you're with them. Won't fix anything, will send people rounn with a key unannounced as well, which is illegal.

very good staff

We would certainly recommend Phillips Estates to anyone looking for an estate agents. They are friendly, efficient and went above and beyond to make our experience stress-free and pleasant. Their fees are also reasonable and cheaper than many of their competitors. We will use their services again.

I have let my property with Phillips Estates for many years. They let and managed my property leaving me to focus on my main job. They are reliable, efficient and operate both a professional and yet personal management style. Due to this approach the tenants and myself the landlord were left very happy. This meant I was fortunate to have longer lets. I was always provided with professional clients who were pleased with the way the flat was managed and therefore always paid the rent on time.I would recommend Phillips Estates services without reservation. A 5* star experience!

Bad service I had rented my property, didn't receive my deposit back was lied to and my property was sublet ,also was never maintained the last place I will go to ,to let out my properties.

Rented a proprty from Next Location UK the staff were really helpful with whole procedure and professional. Would recommend.

Next location is great! The're professional, smooth and very friendly. Thanks for great help. Mattias&Frida

Personally I like next location because they are very straight forward.