16 letting agents in West Brompton

Joshua is a very qualified agent. He managed to suggest a list of properties that were all fitting my criteria. He was also very arranging when it came to his availability and finding all the answers to my questions. On top of his very obvious professionalism, Joshua happened to be very friendly and nice, which made him very enjoyable to deal with. I highly recommend!

Dema was extremely responsive, friendly and flexible. She showed me around a huge number of flats during my search, and helped me spot the great locations in Earl's Court and find the perfect flat for me. I would highly recommend her to anyone looking to buy or sell a property!

We had a great experience using KFH, professional and they know what they are doing. Salvatore is fab at what he does and he managed to sell our flat in 3 days which was amazing and really helped our onward journey. Highly recommended.

I worked with Valentina - she’s been so helpful and enthusiastic, it was a huge factor in me sticking with KFH! She helped me find an amazing place for a very good price, been really proactive, empathetic and diligent. One of the best agents I ever had the pleasure to work with.

I would rate Valentina 1000 stars if Google would allow it. She helped my partner and I tremendously in the search for a new home. We just moved to London and were very unfamiliar with the renting process. Valentina was quick to respond, patient with all our questions and really took the time to understand what we were looking for. In the end, she suggested a fantastic apartment in our budget and that ticked all our boxes. If you're on the hunt for a new place - I would 100% recommend reaching out to Valentina at KFH!

I've had a really upsetting experience with Foxtons. I could probably write an entire book on my experiences, but I'll try to keep it as concise as I can. Letting Agents: They pushed back our agreed and signed upon move-in date only giving us 1 week notice. This was a big problem for me as I had planned my previous tenancy had a planned move out date on the same day, leaving me without a place to stay or store my things. Foxtons said their reason for pushing back the date is that I did not pay my first rent installment or submit my documents in time even though everything had been sorted out about a month earlier. For the rent, I was contacted about a month before the move-in date saying they wanted the first 6-month installment by the end of the week. They told me this on Thursday, giving me 1 day to pay several thousand pounds. I told them as I'm an international student, I had to wire transfer the money which takes a few days to go through. I told them that I would be able to send it by the end of the following week, which I did, and they said it was fine. For the documents, my old landlord wasn't replying to any of my emails asking for a reference. As that landlord was also with Foxtons, I asked the letting agent working with me if she could try to contact her. She said she would do it and I never heard back from her about it. I can only believe that they made an administrative error about our move-in date, and tried to pin the blame on me and my roommates. After hours of conflict, the manager Sophie Rolls told us she can cancel the contract, but "good luck finding a new flat in 1 week". So they basically backed us into a corner and left us with no other options. Property Management: The flat was managed by Foxtons. No inventory was ever done, which is contrary to what we were told before moving in. When we moved in, the flat was in pretty terrible condition and it took us hours to clean it to an acceptable state. Some highlights: - Broken furniture and planks of wood in the living room we were told would be unfurnished - Surfaces of the kitchen slicked with grease - The balcony had a bunch of garbage on it, old water bottles, and a broken freezer with food left inside - Broken bathroom extractor fan that wasn't fixed until the ceiling started molding - Old unwashed pillows and duvets from previous tenancy - Missing light bulbs - Broken entryphone - Some of the outlets and lights were actually dangerous - broken plugs sticking out, melted sockets, etc. It took them absolutely ages to fix many of these issues. The entryphone especially took just under 1 year for them to fix, which was particularly frustrating as we didn't know when someone was buzzing. And when they "fixed" it, they didn't fix the microphone so we still couldn't talk to people. It's also a huge pain to try to contact the property managers. They will ghost your emails and if you try to call, they'll always be busy and say they'll call you back but never do. Also just wanted to add that I remember Foxtons Earl's Court google rating to be much lower a few months ago. And skimming through the reviews, most of the reviewers haven't reviewed anything else. I could be wrong about the rating being lower though, and just being paranoid now. I've attached some images of the property from when we first moved in. EDIT: Seems like they've turned off uploading photos, which is why there are only professional photos of their office.

I found my property thanks to Anna Thompson, she was very helpful in the whole process. Anna is very professional and super communicative and also reachable at any time for questions. Anna made it very easy for me to understand the whole process as it can be very confusing for a first time buyer. Anna is extremely pro-active, she is chasing the right people at the right time. Definitely a good choice. Thank you Anna!

Thanks Archie for doing an amazing job in helping me to find a new rental! He is a good listener and very quickly understood what I was looking for. In less than a week since our first meeting I was signing for my new flat. Highly recommended, kudos to you and the Foxtons team!

Archie was so helpful in assisting us with our search for a new apartment. We were only in the area for one day, so were hugely grateful to view five flats and get a great feel for the area in such a short space of time. We also benefitted from Archie’s expert local pub knowledge which was an added bonus. Thanks again!

I’ve been browsing for a larger flat casually for some time but it wasn’t until Jorge contacted me about my inquiry that I started to have some hope in finding the right place that met our requirements as a new family. Finally! An agent that actually listens, gets to know me, my husband and situation, and goes above and beyond to share lovely flats that meet our needs. It’s so refreshing to know that Jorge really understands what we are looking for. He builds a strong relationship w his clients and tries his best to help - above and beyond what I’ve experienced with other agents. Thanks Jorge + Foxtons team!

Harriet was so helpful showing me properties and helping me to get the one I liked that without her help I would not be able to be in my dream home. Thank you Harriet so much for all your hard word, effort, your kindness and for been so nice and professional. I will definitely call you next time that I need to loo at properties. Kindest regards. George.

Harriet was just amazing, I told her exactly what I wanted and she took the whole afternoon to show me around the properties she had available within what I was looking for and I was already putting an offer in by that evening, she made the process smoothly and stress free. Thank you Harriet for all your hard work, I am finally all settled in my new place in London. Definitely will be recommending John D Wood and coming back in the future.

Harriet was so friendly and very helpful! She showed us a number properties, and helped us find a perfect flat! Would highly recommend !

We moved to London from the US, knowing where we wanted to live in London but not much more. We engaged a relocation agency to help us but their process and speed was not really working for us. I found a listing online that was represented by John D Wood and was contacted by Anne Battumur to schedule a viewing. When I met at the property in question with Anne, from the start she was very professional, courteous and engaging. The property ended up not quite being the right fit for us but Anne had proactively already prepared a few other ones, based on the short conversation we had prior to the viewing, that were similar in style and close by and so we went to view those as well. All of them were very well aligned with what we sought, Anne clearly had listened and understood what our core wants were. One of the listings she had found was the perfect match for our wants and needs, and even though it was represented by another firm, Anne setup everything for us with that firm and agent and helped us secure the property at a great price. She also educated us on all the steps, nuances and details of the UK rental market and made the whole experience so easy and stress free for us. It was truly good fortune that led us to Anne, I don't think our home search as expats could have been made any better than what Anne delivered. If you're in the market for a home in the Chelsea area I highly recommend to contact Anne Battumur at John D Wood & Co. You will be in great hands and well taken care of. Whenever we will next be in need of help we will certainly return to her.

Our agent Harriet made an effort to get our offer accepted and was quick to respond to any queries/issues (even on weekends). The properties we were shown also matched our expectations. In summary, we can recommend John D Wood & Co.

Zuzanna was so prompt, friendly and so well prepared. Her knowledge is so wide from property details to the character of the street and building as well as vender and the history and the background of the property. I’d recommend her as she’s not only a very skilled agent but also passionate about her work.

I was so glad I chose Barnard Marcus in Earls Court to sell my flat and have nothing but praise to give Vicky, Zuzanna and their team for the friendly, professional and proactive way in which they conducted the sale. They kept me fully informed throughout and it is thanks to them that the whole process was a lot less stressful than I feared. I have no hesitation in recommending them.

Suzanna was very helpful, responsive and friendly! She showed me around to many flats and helped me find the right one! I would recommend her to anyone looking to buy a new property!

Fantastic, professional and efficient service from Barnard Marcus, Earls Court. If you are considering selling your property, I would highly recommend this Estate Agent! A huge thank you to Vicky, Zuzanna and Nathan who provided an extremely proactive approach to selling my property. Excellent communication and advice throughout the entire process.

I had a great experience in dealing with Barnard Marcus Estate Agents Ellie and Patrick. As a mother of a three year old boy I was searching for a place we can call home. We found a lovely peaceful home and the entire process was very short keeping in mind that we are all in lockdown and things are very slow. I received the keys in one week from placing an offer and being accepted by the landlord. Ellie and Patrick put a lot of effort to get things sorted so I can be reunited with my son. I'm very pleased and I would rank it 10 🌟. Thank you kindly.

Moving was never this easy, thanks to Callum and Poppy we’ve got the most beautiful place and we’re glad we can call it HOME. Thank you guys! Highly recommended!

After several somewhat disappointing weeks viewing rental apartments, we were very fortunate to meet Bea Elliott at Savills and she helped us secure a flat that met our particular needs. She is very knowledgeable and professional and it was a pleasure to work with her. She kept us very well informed during the process and we highly recommend her.

Fantastic service by Callum at Savills in renting out my property. He has gone above and beyond in terms of service for which I am very grateful. Highly recommend him ,especially for those landlords that live overseas. He has been mindful of time zones and worked well to be as efficient as possible. Solid chap, well done and thank you!

Recently completed our new tenancy process with the help of Bea Elliot and it couldn't have gone better. We were impressed by her professionalism and bold knowledge of the property market. Since we first visited the flat it only took us less than two weeks getting all papers sorted and payments cleared. Would definitely recommend this agency to anyone interested in moving out. Thanks Bea! :)

Recently I have rented a new flat with Savills and Bea Elliott was a great help in getting that all sorted. She’s been very helpful in sorting out some questions and provided guidance throughout the entire process. She’s such a warm person and was very nice to deal with - helpful , professional and responsive. Made the painful process of moving houses feel less painful - highly recommended!

Really happy with the service provided by the team at Savills Chelsea. I would recommend it 100%

I wish so fortunate to have found Emma Cuckow when i moved Homes. As the Estate Agent, she helped me find the right home in the right neighborhood for the right price. She was patient, to look at deferent flats and cautioned us about making unreasonable offers. In short, she was always on my side working to make my new move as simple and successful as possible. The best part about working with Emma was that she was always more focused on answering my questions, giving me good advice, and finding the propriety that met my needs than she was on closing a deal. I would recommend her to anyone.

OUTSTANDING SERVICE FOR THE SALE OF MY HOUSE. BOTH TOBY AND CHARLIE ARE TRUE PROFESSIONALS AND ARE HONEST AND HARD WORKING AND EXCEPTIONALLY GOOD AT WHAT THEY DO. COULD NOT RECOMMEND THEM HIGHLY ENOUGH.....

Olivia just helped my partner and I find our new home, and we are just loving it! Olivia was beyond helpful - very patient, insightful, and overall a pleasure to correspond with. We highly, highly recommend working with her to find your next dream home.

We are very satisfied by the overall service Savills provided us. Olivia, our agent, was on top of things. I can confidently say that she has been the best agent we have dealt with so far.

terrible bunch of half wits. incompetent throughout and stuck in 1980's. these estate agents are the worst and everything you fear of. they have no idea what they are doing. a complete mess. give your business elsewhere. don't believe their fake reviews! Run for the hills.

Susan Metcalfe and the team have been very helpful throughout the tenancy process. The negotiation through to the move in, as well as the continued service even when in the property was exception! I can only speak positively of the team, and strongly recommend people in the Kensington & Chelsea area to consider using a boutique agency like this!

A couple of months ago I let my flat in Oval through Susan Metcalfe Residential - Can I say what a pleasure it was doing business with them. Courteous, professional and above all efficient. They had tenants in the property within days of it going on the market! I couldn't recommend them highly enough.

As a new tenant in an apartment managed by Susan Metcalfe we have had a very positive experience. The whole process, from viewing to moving in, was completed extremely quickly and thoroughly professionally. The team was a delight to deal with. And, most importantly, we love the flat. Thank you.

Our experience with Susan Metcalfe was wonderful. Absolutely professional, super responsive, polite and with a lovely human touch which was so important for us. We would recommend without reservation. Special thanks to Sam for putting up with us so patiently.

Worst experience ever, I had a terrible experience with them..

Please avoid this agency at all costs. I had a terrible experience with them. I was shown a flat that I liked and intended to rent. I had verbally agreed with the agent on the terms of the agreement and the price. I was also explained to that the rent would include an obligatory (?) cleaning service that would happen twice a week and would be charged extra. Supposedly I would have to pay £10 cash directly to the cleaner every week. After agreeing to all this I was told that I would have to pay a one week's rent fee for taking the property off the market BEFORE I could know if the landlord would agree to the rent. Shortly after making this payment I was sent the contract, which was an absolute disaster. Full of vague statements regarding the most important matters like the duration of the renting (we had verbally agreed on one year + half year clause and the contract read 1.5 years with no clause mentioned), the cleaning service (the contract had no details of where the cleaning would happen, how often and the payment of ten pounds was now included in the rent) among other things. The most shocking thing that I was told was that if I was to agree on the contract I would have to pay 6 months of rent BEFORE the landlord would sign the contract. That is when I headed to the agency to explain in person that it would be absurd to ask several thousands of pounds to be paid before BOTH SIDES have signed a contract. I also explained how the contract had flaws and how I wanted it to be written down explicitly that the cleaning would happen twice a week in my flat. Only then did the Italian agent remember to tell me how the cleaning would only happen once every two weeks and not twice a week as agreed, which was "an honest mistake" on her part and how she got confused because "there is a phrase in Italian where bi-weekly means twice a week" (?!). As the agent I was liaising with could not give logical arguments back, she called the manager. An incredibly arrogant, rude man came to lecture me that "this is London for you", "take it or leave it", "the landlord is reputable and does not have to sign beforehand" and tried to convince me that this is the practice of every agency which is completely untrue. After this conversation I explained that I want nothing to do with these practices and sent a formal email explaining that I do not intend to pay them for anything else, as I was afraid they might find other ways to demand more money. AVOID.

Would give 0 stars if I could. Money grabbing landlords, useless property managers and aggressive salespeople.

Excellent service. Me and my wife were moving to London during the pandemic. We had to deal with looking for apartments from abroad, and Marsh & Parsons went above and beyond for us to safely handle the the viewing, starting the tenancy and moving in process. Whatever as-hoc difficulties came along Phil (our agent) took care of it right away, even while he was on holiday leave.

Property manager is absolutely useless unfortunately. There are issues outstanding from before I even moved in which haven’t been resolved despite me chasing these every day. I tried to file a formal complaint about my property manager, how this was obstructed.

During the past nine years, I rented a flat in London that was managed by the Farrar team located on Fulham road. During this entire period, from the first viewing of the flat, the yearly contract renewal, any maintenance that needed to be completed, to the end of the tenancy, I found the team at Farrar to be professional and responsive as all times. I highly recommend to both tenants and landlords. Thank you Farrar team for a great experience!

George Jones made the whole Lettings process incredibly straightforward and easy. Within 24 hours of meeting and viewing the property, everything had been negotiated and processed. George was professional and friendly and I would definitely work with him again and use Farrar in the future.

George Henderson found us a number of flats to view and was completely professional. Very quick to respond. We quite quickly exchanged and completed on our new flat in Harcourt Terrace. Thoroughly recommend.

Hannah was with me every step of the way in finding my dream home and it couldn't have been a better experience. She understood my needs, was very professional, helped me negotiate the best deal possible and helped me understand the steps in the process. I am super happy with my new home and very impressed by Hannahs work. I can happily recommend Farrar & Co.

In 2019 we rented a flat through Farrar's rental agency and were very happy with service we received. When we started looking for a flat to buy, they were one of the first agencies we contacted. We ended up buying a flat for which Farrar were the selling agents. The service we got from George Henderson and Richard Going was far above anything I've come across before. The way they dealt with mortgage lenders, solicitors, the building management company and everyone involved in what turned out to be a particularly fussy six-month process was just outstanding. They managed to be utterly professional while at the same time human and friendly - a really challenging balance to achieve. I will certainly use them at such time as we re-sell and really would recommend them in every way.

Best estate agency I’ve ever had. Professional, reliable with exceptional customer service. Juhan is brilliant in his job and Nancy is so kind and lovely. Quick and responsive to my requests. I’ve already recommend them to my friends and family. Thank you so much I finally find home. Regards, Nora

Johan and UK Homes Enterprise are wonderful to work with in finding a place. I have lived in London off and on over the years and had a sale fail so I decided to lease a flat. Several companies did not return my call, but Johan was did and was wonderful in his responses, videoing the flat, helping me from the UK whilst I was in America. I would 100% work with UK Homes and Johan again. Highly recommend! Thank you!

Excellent service and outstanding professional staff

Thank you Mr. Turki and Mr. Johan in helping me buy my first property! 5 star service from A-Z! Thank you!

The team at UK Homes Enterprise, are efficient and proactive. The team were hands on and delivered outstanding service throughout. As a first time buyer, they explained all the necessary steps and ensured that I felt comfortable and at ease during the process. I would highly recommend UK Homes.

My first time buying a house and it went so smoothly and stress free because of Tim. From our first meeting to our last, he was very professional, patient, thoughtful, and most importantly, got things done in a way that fitted our needs. Very satisfied with the expertise and support he provided to us and would recommend him to anyone.

As a Chartered Surveyor I regularly work with property agents. Tim Day is one of the most effective around. I recommend Cutler and Bond to anyone considering buying or selling their property - you get a first class service.

As an architect at Tim Moll Architecture, I liaise with estate agents on a regular basis. My experience with Cutler and Bond was first class. Tim Day in particular could not have been any more helpful, providing access for survey work and details as requested.

So helpful and friendly, I and very fussy and they were exceedingly patient with me. It wasn't a problem to call them out of hours in the evening or on Sunday. Tim really bent over backwards to help with a very smooth purchase. We are already considering another purchase and will be in contact very soon, Many thanks for all your help and support. Reverend Ben Pullen

Really good service from Tim Day of Cutler & Bond - I love the flat I bought through them, and trusted them from start to finish. I also met both of the founders, Montgomery Cutler and Cornelius Bond. They were both old-school gentlemen and incredibly polite and helpful. Highly recommended.

Very unprofessional, wanted to rent one of their flats by paying 6 months in advance plus deposit and I have been told I will be called with an answer in the same day, after many calls where I would be redirected to the voice mail and 1 week past I received a response that my offer is refused!Such a waist of time!Do not trust them!

seriously unimpressed with their building management

Very friendly staff, professional and caring service

Incredibly efficient and organised during our letting process. Both Martin and Harry were brilliant to deal with and made the process very much stress free!