11 letting agents in Upton Park

Very unprofessional with regards to answering calls and reverting back. Most of the time calls seemed to be answered without any mention of the company name which leaves doubt as to whom it is you are speaking to you. The company has a tendency of advertising properties both on gumtree and other sites that they don’t manage - just entice calls.

We are very pleased and happy with the service provided by Shan properties. The response to all the queries and payments are prompt. Highly professional.

Prompt and great service from whole team.

Verry good agent ,we have been together for nearly 10 years I highly recomended👍

I lived in a house managed by Shan Properties for 5 years. The team are great - friendly and responsive. They sort out issues quickly and know how to fix everything, they send people straight away if there is a problem, but luckily for lots of things they managed to sort out over the phone or over emails which was very convenient and quick. They are respectful and generous - I had issues with dropping off the keys on the specified date at the end of my tenancy. They very kindly moved the key drop off date which made things much easier moving out without extending the rent cost for the extra days. That is the kind of service they provided when I was leaving their property so that is a good indication of the service you get whilst a tenant. I wouldn't hesitate to rent again with them and I really recommend them.

Thank you Sean Tully for your efforts in finding me a new place with all of the amenities I was looking for and more. Most impressed with the responsiveness and quality of locations to choose from. You are an expert!

We were very impressed with the service we received from Savills. Alice Pearson-Wright is an excellent negotiator who served us with dedicated professionalism. Highly recommended.

Savills provided an excellent level of service and an outstanding outcome, led by Matthew-Morton Smith and Alice Pearson-Wright.

Excellent service. Alice couldn’t have been more helpful. She was always quick to reply, helped speed along the process, and made sure to keep me updated with everything throughout. Highly recommend!

Alice Pearson-Wright has been tremendously helpful in our property purchase in London. We were not able to fly into London due to Covid, but Alice actively provided a lot of information on the ground to assist us through the decision making process. Her diligent follow up also made the transaction possible within a tight timeline.

Very friendly and very prompt with responses! They offered us a personal service and went the extra mile to make sure everything was ready for our moving date!

Easylet give a professional, efficient service, and most importantly find me the best, reliable, long-term tenants. I've used many agents over the years and have consistent found Easylet to be the best.

The office is very clean and welcoming. Their service is very good, they really care about their customers. I personally had a great experience with them and still working with them for our other properties. Great work guys. Fully recommended.

Very friendly, helpful and efficient staff. Hana is a real pleasure to deal with and is always friendly and very responsive to any questions or concerns. Highly recommended!

I am currently renting a flat advertised by Easy Let and have had some problems initially i.e. leaking boiler, leak in the shower. Bill has dealt with the issues promptly and professionally, always on the other end of the phone if need be. I cannot fault the work done by Will who has been sent out to my flat a few times- everything was fixed/replaced on the day. Would certainly rent (or hopefully buy!) a property from Easy Let in the future.

I previously worked here. I would recommend for you to run a mile when concidering purchasing a property or renting a property through them. I can confirm they do NOT register deposits and the director Riz actually spends it on him self and his girlfriend Sam who also works there. I witnessed the sales team taking under the table cash from buyers to ensure they get the property at a cheaper price. Riz does not tell the landlords the truth about there property ie. If the tenant refuses to pay rent. He constantly ducks and dives from them. He has rented out garages as "studios apartments" make shift and extremely dangerous. He has no care for health and safety. His main priority is to make the most money and does not care about putting anyone's life as risk. They will also take your property and give it to other agents to rent out as a hmo with no hmo licence!! They do this so they are not implicated if caught. However the landlord with be left with a heavy fine of at least £10000 for allowing the property to be let illegally however they have no clue that that is the case!! His contractors do not have any liability insurance and not registered. Run a mile if they contact you!!!

Think twice before going here. They promise the world but don't deliver on any count. My agent put any work in and didn't advertise in all the normal places that their competitors do. Inexplicably she was always on days off whenever I phoned their office and didn't even have the courtesy to reply to emails or phone calls. Shoddy at best.

Super service from Rizwan and his team when renting my apartment. A no fuss service and highly recommended. Thanks guys

I had my property on the market for 3 and a half months with a very well known agent. I reduced the price of my property on the agents advice. Weeks went by with no luck.... Until Lisa knocked on my door and said that she was sure that she could sell the property,,, and oh boy was she right. Lisa had 5 viewings in 2 days. Within 4 weeks I had 3 offers. I was kept updated by both Lisa and Rizwon and found their upbeat manner refreshing. Knightsbridge Estate agent are plain talinkg in a way that the average person can understand. I found an onward property to move into.. Lisa even chased these for me when they were dragging their heals. Thank you Lisa, not only my estate agent, but my new friend

Very helpful. They listened to my dad, said there's other options available to what suits him, even listened to my dad side of the story of why I changed my name and they were very caring. A+

Really dissappointed on them.Not recommended.👎🏻

They are very professional and responsive. Very good to find the right tenants. Always answers the call and come back quickly with the reply. Particularly Nazma & Kashi they both are so good calm and efficient in their work. They always answers with the smiles. I will definately recommend their service.

I rented a 3 bedroom house from this agency. They provided me with the best service. Excellent customer service, very professional, very efficient and polite. Didn't have no hassle or any problems from the start to the end of my property search. Would highly recommend Mckenzie Homes for your rental needs.

McKenzie homes has been managing my property since 2016 and doing a great job. They are very reliable and honest :)

Wonderful people! Excellent agency! They helped my family to find the home that suits our necessities in a very short time and with no hassle. Thank you McKenzie!

Untrustworthy rip off agents

Gave our property a value of 100,000 pounds lower than its actual market price. Then offer a cash buyer before we had even got probate, and offered a probate value of 50 grand less than market value. This someone from capital gains have told m is very dodgy. Ended up having to pay 12 grand on capital gains as the actual sale price by a decent company was 410000 pounds. Thanks for the dodgy price up that cost me 12 grand. Avoid this company and don't get done out of your hard earnt cash ....In reply to your last comments. A false review would be a convenient get out. That's no problem I'll forward you the email you originally sent me with the figures (thumbs up)

Dealt with "Lisa Brown" extremely unprofessional from day one. Told us she would contact us but didn't and when chased by us, responded saying "oh I thought you were someone who called and didn't like the property that is why I didn't call you". She then confirmed our offer on an email , took the details for referencing on phone and told us not to do anything else when we told referencing has not contacted and left an automated txt with no contact details. After 24 hours and no contact from neither her nor Rent4Sure, we chased her as always and we get told property is gone! When raising a complaint with Ms Fern from their team, we very arrogantly get told "we don't contact tenants as Landlord is our only client they pay us and not tenants"...NEVER DEALING WITH THIS COMPANY AGAIN !!! WASTED OUR TIME BY CONSTANTLY CHASING THEM !!!!

Great experience with jon at mcdowells Mr Mahmood Ms Rani

Thank you to the McDowalls team for a quick turnaround on conducting a residential survey on my flat during lockdown. I have used them twice in 3 years to successfully help me do Staircasing on my Shared Ownership home to 100%. I looked at a couple surveyors and they were the most competitive in price. Really appreciate the excellent customer service from Chris Baker, Nanak Singh and Eleni Souli! 😃

Terrible experience. Bunch of arrogant human beings.

I don’t understand you people, why do you claim to be able to do planning applications, when you do not understand the basics. You missed off two essential things which you should have known about, then afterwards ask for the client to research himself. What the hell did he pay you for. Refund the money, as you messed up and cost him alot.

They Told my friend he was capable of doing a planning app and actually they had no idea what they was doing, totally conned out of paying money to them. Do no not trust them with your money and anything!

Jack of all trades, master of none - Look at the reply from the owner. Disgusting.

They cheated my friend out of time and money. Claiming to know how to do fill out applications properly, instead they make errors and expect the customer to google the answers for them. Absolutely shambolic. If you don’t want any headaches and live a comfortable life i would avoid. But if you do like stress as well as time and money wasted, by all means i do recommend these guys.

Excellent. Highly recommend. Robert is a gentleman.

1st class service from Robert, he knows his stuff and goes the extra mile.100 percent Customer satisfaction.

Robert is an absolute gentleman, very happy with service.

Absolutely brilliant

We sold our family home with Wilson Residential and I would highly recommend using this estate agent to sell or buy your home. Robert provides an extremely professional service and nothing was too much trouble. Robert was always at the end of the phone to provide help and advice. I can’t thank Robert enough for the excellent service he offered, particularly at what was a very difficult time for us.