4 letting agents in Tufnell Park

Rude, unhelpful and obtuse. Canceled 25 minutes before the booking, while I was on the tube. To quote (Peter I believe), 'this is the game we are in'... Seems to be a bunch of fake reviews on here, with only the 1 star reviews reconciling exactly with my experience. The recurring theme being rudeness. I'm not sure why they have to work in this manner, I guess it shows the company culture/hiring strategy. Stonehouse if you read this and want to write a response don't bother. Won't be working with you and will discourage anyone I know from also. Quoting 'X' years of experience counts for nothing when your team shows a complete lack of respect for potential clients. First Google review I've ever written. I normally just vote with my feet and avoid writing comments but felt on this occasion Stonehouse needed to be outed.

Stonehouse Estates have managed two properties for us very efficiently for the last few years. Stonehouse Estates is a small friendly company with the personal touch.

Really lovely team, responsive, and greet me by name when I stop by. Appreciate their help finding a great flat! There were a few delays getting the paperwork and details ironed out, but that's mostly the landlords doing, and the Stonehouse team helped push through it for an on time move-in. Thanks guys!

I had been renting a property managed by Stonehouse Estates for 2 years. They are the best landlord/agent I had in London so far. Being a small company, they have a personal attitude: always responded quickly and were flexible when it came to any alterations. They returned the deposit quickly and in full without nitpicking.

Great Personal Service. Melanie and the rest of the team always keep you well informed and up to date. Good knowledge of the current market and sensible advice.

Such a friendly, lovely and relaxed estate agents. We were taken round the property by Kieran who was really nice and helpful, answered all our questions. The whole process from the referencing, fee's to be paid down was done quickly and efficiently, it was incredibly easy. I highly recommend Burghleys Estate Agents

Burghleys were always very professional and quick to respond to any queries throughout our tenancy. Would highly recommend their services.

The team at Burghley's have been outstanding in dealing with us moving into our new flat. Ashley and Kieran were prompt, friendly and helpful in all interactions. Thanks again ! Peter and Lucy

Ashley, Howard and the team were superb in supporting at every stage of my house sale. They gave an accurate valuation, agreed competitive rates, and were excellent at communicating at all stages of the process.

I moved to Burghleys after giving KFH 3 months to sell my house. I wish I had used them from the beginning. The whole team was professional, responsive and most importantly they find me the perfect buyer. I cannot recommend them highly enough.

This company must be the worst peaple to deal with Avoid these peaple like the Plaque they never return youe calls get Nothing done and hate paying out any money avoid avoid avoid

Complicit in illegally threatening ex-tenants in false 'rent arrears' after notice has been accepted then forgotten about. Avoid unless you want to face trouble.

Well what can I say. Like all the reviewers that have written here. Unfortunately this company avoids your calls. If they answer your email it is after months. When you call them they answer extremely unprofessionally. Please if you are renting or buying with this company as your management company - look elsewhere as it will be days, months and years of grief. Never have I dealt with a worse management company. I am surprised they are still in business.

Probably the worst company I’ve ever delt with I’ve been chasing them for literally 8 months for some leak I had they don’t want to repair the ceiling because they wanna make money from the insurance. Scammers

I rented a flat with those people and I advise everyone to avoid this company! They only care about you sign the contract and money. I had many issues with the property they are renting to me and this is only the first month! They don’t reply to calls or messages and when they do they tell you they will plan to do something but probably only to keep your mouth shut. I repeat avoid Grangeview estates.