16 letting agents in Tower Hill

Before you think about joining clarion housing, I’m letting you know now...they’re really on your case when it comes to rent and can be right pests especially with the letters. It’s like they don’t give you a chance. It wasn’t even the end of the month yet and they called me up saying that I haven’t paid the other half of the rent😕 it’s like they have no patience or trust. I remember paying my rent one time and they tried to tell me I didn’t when in the end there was proof that I did. But yeah, just be careful on it. When I moved in it took them over a month to sort out the heating and this was during the winter time. Every time they sent someone out to sort out the boiler, there was always a problem. What was the point of giving me the keys for the place when it was not even ready?? If I knew Clarion Housing would be the way they are I would not of moved in a property with their name under it. P.s: they don’t care about you all they want is your money. Don’t be surprised if they start calling your phone like mad because you owe them 20p

Worst housing association ever. Bought my shared ownership Flat in March 19 and i have had to chase every month for them to set up rent account which they fail to do, promise me a call back the next day and never get a call, always passed through to 4/5 different people before i get any sort of answer. They have no idea what they are doing, who has to chase there landlord to pay their rent!!! They also moved council tenants into our owned development which have caused ASB since day one, sent numerous complaints and get told they cant do anything or you just get ignored which has made our life a living nightmare. From now when i see people viewing the remaining properties for sale i will advise them to stay away and buy elsewhere. If i could give 0 stars i would.

I have been with Clarion for 8 years and had no problems at all. It seems like most people want everything for free? All Social Landlords are the same and individually people try their best to put things right. Anti social behavior is not the organization's fault, blame the parents!

All previous issues have been resolved and Clarion responded well. Thank you very much. It was worthwhile sticking with it, speaking to Clarion and getting things done. I now have the adaptations needed to live comfortably at the flat.

Because I live in one of their houses

Ryan and Ida provided great support in my first search for a new London home in 10 years. My partner and I went from viewing the property to signing the contract in just a week. The process was overall very smooth and communication via both email and telephone always fast and crystal-clear. We both felt very much looked after and I'd definitely recommend City Docklands/Dexters to anyone looking for a new property to rent in these bizarre and uncertain times.

This was my first experience renting an apartment alone in UK, I am very happy to have chosen City Docklands to assist me in this process. They were very helpful. They explained everything to me with great patience, and helped me to understand all the documentation that was needed. I am especially grateful to Bedrettin for all the help I have received.

Had a great experience with City Docklands - I cannot recommend Ida enough! I dealt with many different estate agents throughout our search and she was by far the friendliest and most professional. She managed to find us a fantastic property in a great location.

I have moved quite a few times and used several letting agencies and I've had by far the best experience with City Docklands. I was very interested in a property and Mark helped me get it. He gave me great advice on an offer to put in and answered all of my questions (which were many!). When emailing back and forth, he responded to me right away and even allowed my friend to view the property in person with him, as I was out of the country. Thanks to him, I was able to secure the flat and get a really good rate. I highly recommend City Docklands and look forward to working with them in the future.

Our property is managed by City Docklands and we have had such an amazing experience with them that I wanted to leave a review. Any time we have had an issue with the flat, the team have dealt with it so quickly and without any difficulty at all. Last weekend our boiler was leaking carbon monoxide and City Docklands were straight on the case, arranging to have our boiler serviced the very next day. Rosie Horton in particular has been amazing, she is so friendly and always ready to help. It's so rare to find such a proactive and helpful managing agent in London that it makes us never want to leave this flat! Thank you so much Rosie and the rest of the CD team.

I was moving to London for the first time and was desperately looking for a nice house in a nice area. Thankfully the house that I liked was posted by Chestertons Tower Bridge. From the very beginning the agent (Olivia) was very responsive and friendly and got my contract signed very fast before anyone else got it and throughout the process she was very helpful and informative, anytime I had any questions I could quickly get in touch and get an answer. The agency was very helpful with helping me setting up my bills before I moved in which was a huge help since for someone moving into a new city that could be a bit difficult. Overall, I'm very pleased with my experience and highly suggest working with Chestertons Tower Bridge.

I'd like to say that this Team are AWESOME! Olivia was so accommodating to a short notice request to view a property and her help and support in securing the place was first class Nothing was too much trouble for Olivia , she really looked after us and helped us each step of the way amidst what can somethings be a stressful time I'd like to thank the team, and in particular Olivia, for exceptional customer service, prompt responses to all calls and messages and a genuine care about supporting those of us who have to move Great Team :)

They provided a great quality service, especially my letting agent Olivia, who was amazing. My only complaint is that I wasn't told until the very end of the letting process that my property is managed directly by the landlord rather than managed by Chesterton's. But overall, the Chesterton's team and Olivia were wonderful.

We had an excellent experience at Chestertons with our agent, Olivia. From the first viewing until our move-in day, we experienced fantastic communication and service from Olivia, who put in so much work to ensure that we secured the house of our dreams. Patient, cooperative, friendly, and professional -- couldn't recommend highly enough! Thank you!

I can honestly say this has been my best experience yet with an estate agents in London. Stav went above and beyond to secure me my dream flat after months of searching in South East London with no luck, and the level of professionalism and helpfulness throughout the process was first class. All round outstanding service and will be recommending to anyone who will listen! Thanks again.

Excellent service throughout the moving process, I would highly recommend.

Really good service and advisors if you are looking for a new flat to rent. Friendly staff and very professional. James was our agent, and he quickly understood our needs and showed us a decent number of flats that matched our criteria. Highly recommended.

I must give a big thank you to James and the team for their help over the Summer. As an overseas landlord, you are dependent on your agents, and so much more so this year due to COVID. Hamptons managed for me a void period including a renovation and finding a new tenant, all while I was locked down in another country. It was a really good job.

Peter and his team were outstanding. As someone new to the sales process, I was looking for an agent who could support me, act with integrity and get the right result - the Hamptons team achieved that and more. There were numerous viewings quickly after the property went on to the market, and a wonderful buyer shortly after. The customer care from Peter and his team was fantastic. Highly recommend.

Couldn't recommend Hamptons enough! From start to finish Daniel was absolutely amazing, keeping us up to date with everything and making the whole process as smooth as moving house can be! Daniel is an absolute gem- so down to earth and actually made the process enjoyable. We've never come across an estate agent as good as this and can't thank Daniel enough for all his hard work :)

Excellent service managing rentals. In this climate managed to find new tenants very quickly. Excellent communication with clients

I've had a great experience as tenant in a Williams Lynch property for the past 18 months with Philip Marques acting as property manager. I found the problem reporting app to be useful and responsive and there was great communication regarding various property checks throughout. This is a very professional and pleasant agency that I would highly recommend!

I’ve been renting with Williams Lynch for over 5 years now. Excellent communication with Phill and rest of the guys. Any problems at the flat quickly sorted. I really can’t complain. Keep the good work Williams Lynch team!

Efficient service for check-in and check-out. Dealt with a few minor issues pretty quickly during tenancy and were swift with the full return of the deposit on check-out. Had no real issues to speak of in the flat but when dealt with they were professional and polite, particularly Phil and Onal for check-out and check-in respectively.

Williams Lynch were recently engaged to let our property, who did a fabulous job from finding the right tenants within acceptable time and then managing our property to the highest standards of satisfaction .... meeting our expectations fully. Sounds too good to be true but that’s exactly how I’ll describe our property manager Catherine Close. Lovely lady who is extremely professional in looking after both the landlord’s & tenants’ interests ... a difficult balance to drive otherwise. Shout out to Onal & Ben who managed the whole renting process beyond our expectations.

Just rented my second flat through Cityzen. Very helpful, very professional and always there when I needed them. Moved out now and having to use a different agent and hopefully they will always be as good!

I wanted to personally thank Metin and Andy for renting an incredible flat to me recently through CityZen. I have recently settled into it, and I am really enjoying living here every day. Thank you Metin for making this all happen and putting in the good word, and also to you Andy for helping my move in be seamless, and for taking care of me as a tenant. I really appreciate you guys.

We were looking for a flat to rent and we found this agency who had one flat in which we were interested. Everything went smoothly from day 1 till we signed the contract which took around 2 weeks and that's because we had to wait for our references. Very professional team they kept us updated every time when something was changing in our application. I would like to mention here Metin who presented us the property, Andy who meet with us and gave us the keys and explained what we need to do next and not the last Noah who kept in touch with us since the beginning and helped us with the documents and answered to all out questions. Thank you!

Having never written a review before I feel I need to do so about Warren one of the agents at Cityzen London. Super helpful, totally professional, went out of his way to be accommodating with tight time schedules, did everything he said he would do and frankly went the extra mile in trying to help me secure a property. Straight talking, pulls no punches, gets the job done, no faffing. From minute one on the phone he simply stood out from the crowd, head and shoulders above any other agent I have come across!

Moved in to a new flat last month, and was impressed by Noah and Metin's responsiveness and professionalism. The contract signing was very smooth and the flat in great condition when I arrived. Definitely recommended

Very good agency, good and quick services. Always available for my requests. I managed to rent the property I wanted. Keep going like this...

Tiffany from Property Management has been really helpful with a recent request from me to change the mattress in the property.

My shower handler spoilt on the first day of the third lock-down and I could not shower as a result. I was worried that I won't be able to have a shower for a while as the handler might be fixed quickly, considering the pandemic situation. I got in contact with Maggie of the Property Management to report about the issue. Maggie asked that I send him the pictures via CHAMPS app of what was wrong with the shower handler and that he would get in contact with the Landlord as soon as possible to resolve the issue. To my greatest delight, I got a call from a Plumber (whom had been contacted by Maggie) that the handler would be changed and the issue was resolved the next day. Maggie made sure that I was kept informed of the whole process. Really happy to finally be able to have a shower

We have just had an offer accepted and purchased and can honestly say so far it has been a pleasure to deal with Annie An. She was brilliant showing us around extremely knowledgable and helpful and was super quick and efficient dealing with our offer. We are so pleased and happy to have found the perfect flat and just pray that the rest of the purchase goes as smoothly.

Although I didn't purchase the property I was interested into, Annie and the rest of the Champs were excellent throughout the whole process. Annie was always very patient and willing to respond to my (many) queries as a first time buyer and went over the extra mile by providing spot on advice. She also kept the right balance by being very helpful without being too pushy. Even though I didn’t purchase the property, she still behaved nice and offered me many advice and helps.

Great communication and really dedicated

Friendly and efficient, local expertise, and comforting guidance in uncertain times: thank you very much, Hayley, Jon and the team!

Great experience working with Daniel Thomas! Not only he is very professional, responding fast, efficient, but also always friendly and smiley. Daniel is always in touch, also outside of working hours. He was ready to help even if the issue was not in his responsibility zone.

It was a delightful experience with Daniel Thomas, felt like he knew exactly what I needed from my new home and was very thoughtful with my requirements.

As a renter I found them very good both at the start and at the end of the tenancy. Efficient and responsive if there were any repairs etc during the tenancy. Anderson Rose and everybody there was always a pleasure to deal with.

Closed on a Saturday?! Their number gets answered by an answering service, not the agents themselves. I called at 9.30am this morning and was told they are closed on Saturdays. This seemed odd as most Estate Agents has their busiest day on a Saturday so I checked the website - says ti's open till 5.00pm. I called again and when I told the woman this she yelled at me and then hung up. Why are Knight Frank using such an unprofessional answering service? If I were a vendor I would not be using this agency. I was hoping to view the flat ASAP and now I will go elsewhere. They may have lost a sale out of this. And the poor seller isn't even aware.

My wife and I bought a property through Knight Frank with the help of Freddie Harries as our agent. Freddie did the extra mile to ensure that the transcation went smoothly, facilitating all stages of the transaction. Thanks Freddie!

I dealt with Freddie Harries as a flat purchaser and my solicitor and I always found him friendly, reliable and responsive - I would certainly trust him to sell my own property!

Freddie Harries has helped my partner and I with the purchase of our new house, and has patiently answered all our questions, going above and beyond his role to make sure that the transaction was progressing at pace, but also that we were receiving all the assurances and information in response to our many queries! Freddie's help has been truly invaluable and his high responsiveness and friendly can-do attitude had a huge role in making our first purchase as stress free as possible. We would highly recommend working with him to anyone who is looking for a property in the area! Thank you Freddie! :)

Enjoyed being shown around several properties by Sal. He was good company and entertained all of my questions. I appreciated his professionalism, patience, sense of humour, and the amount of time he provided. He's very easy going and gives you the mental space you need to really see how you feel about a place. Thanks again Sal.

No comment not good

The view from the 15th floor would look good, but the condition of the apartment internally (looks old) and the area around, doesn't look that "London-like" for me... Also the shops like Asda or Tesco would need a Mile to be travelled to be reached...

Cool

Magnificent views of the river and the park across !

Amazing views, spacious accommodation. I could live here full time.

Have been trying to get my deposit back (amount was confirmed by Martin&Co back in November 2019) for 11 months but no luck so far. Unbelievable and on top of this, very rude service. During my tenancy it took them 6 weeks to get warm water finally working, in the middle of the winter.

Brill

I just had the opportunity to use Martin & Co London Bridge services as I was looking for a new apartment to rent in the area. The service was great and professional, in particular Sadie Farquharson handled our case very well until the lease was signed, many thanks to her. I warmly recommend this place.

I have been very pleased with all contact I have had with this agency, they are very helpful, knowledgeable and on the ball, and managed to find me the perfect property for my needs, I would definitely recommend them! Special thank you to Anna, who is always ready to help us when needed!

As a company tenant their service was excellent. Very responsive and professional. I would recommend their services highly.

Rented a property with Just Us Global as managing agents for the landlord for two and a half years. Had an excellent experience dealing with them. Friendly and very helpful. Anything that required maintenance was attended to swiftly they are a pleasure to chat with as well!

Have experience with them as a tenant and a first-time buyer. Helpful and very friendly service - quick to respond to and resolve any issues during my tenancy, and equally helpful and responsive throughout the purchase process.

Ayse is a very patient and nice person who always sort my problem in the first time. It’s the best agency I met!!

A very responsive and professional agency not only have they been prompt in assisting me with my move in process but also provide tremendous support for property management (e.g calling contractors). It is a pleasure to rent the property I am at right now with them and I would highly recommend.

Ayse and her team were very professional and extremely helpful throughout my whole tenancy. The team assured to go above and beyond to make sure I felt secure and was well taken care of. Would recommend. Thank you, team. Hope to use you again in the future

Stop sending me white evelope junk mail. Time wasters!

*Avoid* like the plague. The people that take your money are great, the people responsible for aftercare/maintenance horrendous. I've never encountered such poor communication and organisation in my life. Several episodes have been totally farcical: not permitted to pick up new building access fobs from the installation company because the right admin hadn't been done; months, dozens of emails, hours on the phone, to fix a simple drainage issue. Overall, a total lack of care and professionalism. And as other reviews and websites note, they try the classic tricks to keep your deposit. Switched to a new agent (local to the area - Anderson Rose) in a new tenancy and the experience is incomparably better.

Really wanted to submit a positive review here. I rent a property through Cluttons. Everything has been seamless from the initial viewings to signing docs, transferring funds, referencing etc. Had no issues whatsoever. Everyone I have dealt with has been super professional and given a high level of service. They have found me an amazing property and I’m so happy. So just wanted to put that out there in case you are put off by the negative comments. They are no representative at all.

Avoid buying or renting from Cluttons at all means!! They will try to sell you or make you rent a flat at any cost even if it involves lying to the buyer/renter. If any complaints, they prefer to blame the buyer/renter rather than admitting their own mistake and find a solution. This level of service should not be acceptable when dealing with high end (or any kind) properties in London, even less so considering the fees we pay them!!

In the wasteland of crooked realtors and managing agents, the Circle Real Estate company is an oasis of professionalism, balance, and genuine old fashioned niceness. I've never experienced it before and may never see it again. Richard has managed our Shad Thames rental property for 3+ years. We've never had an issue. Always there when you need him and always very kind to his tenants. While some of his properties are getting a bit long in the tooth, the rental price is always fair. It is with genuine regret that we are leaving (bought our own house not too far). We often underestimate how important and stress relieving it is to have a nice human being as a landlord. Experience it for yourself with these guys!