9 letting agents in Stratford New Town

Zareena and Davide have been incredible throughout the whole process. It was my first time renting by myself and they've been nothing but supportive, helpful, and welcoming. Every part of the process was well explained and they were always there to assist. Couldn't recommend more

Just moved in to the Laurel Point apartment building and I must say the process has been great from start to finish - from initial inspection through to settling in. I have to especially praise the people who made this process so easy - - The thoughtful and genuine approach by Davide to show us around the apartments, consider the options and think on the fly as to alternatives to the apartments we were scheduled to see on the day. Really appreciate how you kept in touch with me over the course of the whole process - Special thank you to Zainab as well who managed to sort out the contracts and get everything done in time for the move-in. Looking forward to staying here a while :)

I have moved to my new flat of Insignia Point four weeks ago. I do love this location and neighbourhood! My flat was nice and clean. What I really like about it is that it has a lot storage and it is also very bright. I had discovered few issues within first week after moving in: - Dishwasher didn’t work and had plastic parts damaged/melted after I believe cleaning chemicals being used - No cold water in the kitchen tap - Missing silver floor part in living room - Issues with cooker Dishwasher was fixed quickly and issue was caused by cold water being turned off. Someone also came and helped me with cooker within same week. Unfortunately silver part is still missing. After that I have requested car park space in east village and this was also dealt quickly by GL stuff. Generally I’m giving four stars as for this price I would expect everything to be perfect after moving in. Issues raised were dealt quickly (except silver part) and my car park request went through smoothly too. Nothing is raising any red flags. Stuff is very friendly and I get an impression that they would like to help and sort issues quickly and they are almost there :) Looking forward to live in this area and experience more of this neighbourhood :)

The staff at Get Living have gone above and beyond since the very beginning. Special thanks to Claire, who took us to view four diverse properties which all suited our wants/needs, and who had the answers to every question we had. Thank you also to Zareena, who handled all the paperwork and was so helpful and always quick to respond to any inquiries we had. The moving process was seamless beginning to end, and we are very happy with our new flat. We've also been very impressed with the maintenance team. Upon moving in there was one minor issue, which we raised to them. They responded within hours (on a Sunday) and quickly arranged an appointment to resolve the issue. Already this is a much-appreciated change from previous experiences with letting agencies and landlords.

When I moved in 4 years ago, the management was pretty bad. But they have listened to the resident's feedback and have improved by leaps and bounds! Now the customer service is quick to respond, reliable and very courteous. I've managed to get issues fixed in my house at a moment's notice with a support team that is really brilliant. So I'm changing my rating from One star to five. This is honestly one of the best places I have lived in London and I have no intentions of moving out any time soon.

Horrible experience! No one is able to help there, no one answers their calls. Very unprofessional group of people and it has been tough to deal with them after having paid the entire rent upfront! During the sales, they answer all their calls and are responsive in order to sell the property, once they are done with this - they couldn't care less.

We rent a property from JLL - the process of arranging the tenancy was very easy and straightforward. JLL staff (including Amy and Liga) were professional, helpful, proactive and trustworthy throughout - a breath of fresh air with regard to renting in London! Would strongly recommend.

David has been very helpful and patient throughout the purchasing process. He's always been responsive throughout the entire transaction. I am very pleased with his support.

Been with JLL for 2,5 years, had different managers through my tenancy, all are very positive, helpful and professional, all my inquiries/renewals were resolved in a very smooth and timely manner. Would like to thank Rosie, Mimi, Pui and Natalia.

David and Michael from JLL have been wonderful with helping us to sell our apartment. From the photography to being updated when new possible buyers are interested - they have been really brilliant, clear and transparent too which we really appreciate. Also having regular updates from them is really helpful so we can be kept in the loop at all times. I would highly recommend if you are looking for a professional estate agent to help sell your home.

Promised a call back. What a waste of time. Called over two weeks ago. Spoke to Murshad and your operation manager. Non of them called back.

I rented a room in a share house in Wapping. After a month I moved in I'm still sleeping with a window that doesn't shut! I never been able to get a bath as hot water is a joke. I want my money back!!!! Don't spend money and energy with this agency!!!!

One of the easiest agencies to deal with. Rented a property from them and the process was made easy. The viewing was on time (hard to come by nowadays), agent had all the answers to my queries and the paperwork was made easy. Definitely recommend these guys to everyone.

Sparemove is very professional and helpful. Helped me locate new accommodation very quickly which met all my needs. Highly recommended and you will not be disappointed!!

Spare Move has been very helpful and professional since the first day. Always available to help with anything and anytime. All paperwork were done very quick and easy. Would recommend to everybody. Thank you very again for helping us finding our Home. God bless.

I rented from Empire Lettings for just over two years and can safely say that it was the best rental experience I've ever had thanks to Asim and the team. They were always quick to respond and very efficient at getting things sorted. By the end of my time with them it was like saying goodbye to an old friend - 10/10 highly recommend!

From start to finish the process was so smooth. Being let down by other agents, Asam really turned it around for me. He went the extra mile and conducted viewings with me out of office hours as I work quite late. Asam really understood what is was that I was looking for but with his expertise, I am living in my dream home! I would definitely reccomend this company and Asam. Truly a professional service!

Very helpful and reliable. Empire worked hard representing us as clients. -Ben

Just finished a tennancy with Empire Lettings and can’t recommend highly enough. From moving in, through the tenancy to moving out, the team were fantastic. So welcoming, polite and friendly, and helpful, I would highly recommend.

100% five star letting company, very professional and reliable. Rented a flat from them and throughout the whole process Asim and Andreas responded to any problem I ever had with the flat, they have been very helpful from beginning till the end. Highly recommend.

Once you move they don't care about you. They are absolutely useless! I have many negative experiences with Triathlon Homes.

Once AGAIN the communal door is not working. Residents are having to exit and access the building via the bin area.So YET AGAIN families are TRAPPED in the building. This is an accident waiting to happen.

Dont care about working class families...all about making as much money as possible living conditions are not up to stratch and trying to raise a complaint is not an easy task with staff who dont really know what they are doing....very rude unhelpful and patronising talk to you as if you stupid seems to me they would prefer only wealthy people... All there rules and regulations/ restrictions are designed for couples and not family friendly at all

Poor management and maladministration real shame for NEWHAM LONDON regeneration programme and LONDON 2012 legacy. Social Housing integration is below standard and national standards . Staff members and depts have no consistency or transparency, hidden charges so beware before you commit. Can Qatari Diar fix this?

As a current resident, I can say that TH has potentially the worst customer service out of all the companies I have ever encountered in my entire life. Their process of reporting repairs is entirely flawed, and you have to wait months to resolve basic issues.

woman with the deep voice and ugly laugh... poor customer service

These guys are unbelievable. I rented an apartment with them and since then it's been all problems. The toilets don't work, my bed was broken and they still haven't fixed it. Very unprofessional.

Steer well clear, this is not an agency you want to trust with your money. Throughout our tenancy they made no effort to fix any of our ongoing problems with the rental property, ignored all our e-mails, withheld part of our deposit money and refused to partake in the DPS ADH process at the end of the tenancy. Go with one of London's many reputable lettings agencies, these guys won't be around for long.

Best service. When I called them they did their best n polite.

Not one to write reviews but I had a veiwing booked for a time and place, and when I turned up no one was there. When I phoned the lady I spoke to was rude and unprofessional and said I got the date wrong, I later checked and I was not wrong. Went out of my way to get to the viewing as well.