4 letting agents in Shirley

Appalling customer service. On completion day, we turned up to collect they keys to our new home, only to discover they were lost! The poor attitude we received throughout the process and on day of completion was inconceivable. Our solicitors had never heard of anything like this before. We were treated appalling and are yet to receive an apology.

Considering moving home is one of the most stressful things to do in life, Cubitt & West made the process seem easy. We received excellent help, advice, care and attention starting with the valuation appointments with Rocco who was informative and professional. The service continued with wonderful Wahida who found numerous interested buyers, and with courteous Caitlin who accompanied the prospective buyers around the house. Both Wahida and Caitlin followed up with phone calls to inform us of offers and progress on our sale. We could not have asked for better service. In addition, the photos and video of the house were spectacular and definitely helped attract prospective buyers. We cannot recommend them highly enough; they were superb.

We would very much like to thank Paul Brown and Nicola Hole of the C&W Lettings Team who both worked tirelessly to ensure that a prospective tenant was able to move into our vacant flat with all references, legalities and financials completed without a hitch and in record time. Given that both Paul and Nicola were working from home and that it was a Bank Holiday weekend, everything was completed in five days! Neither Paul nor Nicola were due to be working on Good Friday and Easter Saturday so they put in additional hours on our behalf, certainly working way above and beyond what we might have expected. Our huge thanks to them both for making this a seamless experience.

Most spectacular service from Estate agents who take a vested interest in finding you the best suitable place for you. Really happy with my rental property, it is in great condition, a good price and great location. Couldn't have asked for more from Paul Brown and the team at Cubitt & West. Definitely reccomend!

I worked with Jay to find my flat and had a wonderful experience. He was attentive, answered all of my questions in a very timely manner and was both professional and respectful in all of our communications. I interacted with some of his other team members as well and had similar experiences. Would highly recommend Cubitt & West.

Never could get through and didn't even bother to answer

Great service and good communication with Sue and Nick who helped me buy my home

Brilliant company Susie from new builds really helped me get the property I wanted. She guided me through the whole process and recommend the right people to help me. Richard was also a god send when all hope was lost he came to the rescue and arranged a last min viewing. Fantastic company fantastic honest people.

I have bought twice, and sold once through Proctors - would highly recommend. Polite, know their stuff and honest, they helped chase our buyer's solicitors when they were a bit on the slow side! Will use again in the future.

Great experience with Proctors , quick, friendly & professional. Big thank you for Sue Allen.

For me everything was fine... till they let me in cold season without heating one month. Also I discovered the property had no gas safety certificate couples months. Because I was forced to move, I leave with a short notice about two weeks, not one month like in agreement and because of that they try to take all my deposit, even when I stayed without heating I paid full rent. I was very disappointed. I manage to take my money back after I speak with an solicitor, but I don't want to have this experience again. I wouldn't recommend it at all. This guys just want to make money no matter what. Very, very disappointed about this experience. ADVICE. Always protect your money with an independent scheme.

Carrolls Estates was very friendly and professional. When ever any issues came up they were very fast to respond and very informative of what needs to be corrected.

Richard has rented my property for several years and has very competitive fees and provides an excellent service. I would recommend him to anyone who needs help with renting.

Great estate agent, would recommend for selling your home or even letting with them, thank you.

Richard Carroll rented my flat for the last year and dealt with the tenant very professionally and made it all very easy for me. I was a bit protective of the property as it was my home, until I rented it out. He has since sold my flat and found a buyer straight away without any hassle. He kept on top of the sale process and communicated between myself and the buyer and the buyers to solicitor to keep it all moving forward at a good pace. I recommend Richard Carroll if you want peace of mind in renting or selling your property.