5 letting agents in Norwood New Town

Wonderful company. Very straight forward and helpful. Things moved in a quick responsive manner and couldn't ask for a better service. Gemma is a darling, so helpful and understanding. Communication A1!! Would definitely use this branch again!!

Wow! Now that is what I call outstanding customer service. A truly award winning agency. Libby Hartnup was absolutely amazing! She went above and beyond the call of duty. Her professionalism, diligence, communication skills and manner were exemplary. Libby helped me find the perfect place which felt like home the moment I stepped foot into it. If you are looking for a place to rent or buy in South London, look no further than Streets Ahead. By far the best agency I have ever worked with.

I've just bought my first property in Crystal Palace with the help of Streets Ahead. I can't recommend them enough! In particular, Louis was super helpful and always made himself available to be on the other end of the phone for all my questions and queries. He really went out of his way to speed up the process and to ensure I could move in on time! Thank you so much Louis and Team!!

We have recently rented a property with streets ahead and have found them professional and efficient agents! Daniel was quick to give up viewing times that worked to our schedule and answered our questions quickly. Emma has also answered our queries quickly and been very helpful! It makes all the difference to move with efficient estate agents!!

Louis from Streets Ahead has been fantastic throughout the entire process of our first property purchase. Louis has been very professional from the initial viewings to the completion of the purchase. He has been very responsive, even providing a response on his day off on his birthday! Louis was able to keep the momentum going by keeping all parties updated regularly across the chain. Highly recommend Streets Ahead and Louis! A massive thank you from us both.

Martin & Co Crystal Palace helped us to find our first rental property in Crystal Palace (which we adored) and more recently they helped us to sell our house in South Norwood. Over the years we have got to know James, Michael and the rest of the team really well. They are super personable and a pleasure to deal with. We would highly recommend them for anyone looking to rent, buy or sell a property. Rich and Laura

Using Martin & Co Crystal Palace Lettings & Estate Agents to sell our family home has been such a simple and effective process. From the very beginning the Team has been very helpful with any questions or concerns that we had. They have been so good with the service that they have provided that we have now shared it with a friend and they are having the same experience. Highly recommended.

James and his team at Martin & Co Crystal Palace recently helped us sell two properties within six months - both rather challenging transactions, for various reasons, but Martin & Co's advice, support , reassurance and communication was excellent throughout. With the first property (a 2-bed house) we actually put it on the market with both a much bigger local agency AND Martin & Co, and were impressed to get more than double the number of viewings with M&Co (and far superior photography) compared to the other agency. Would highly recommend :-)

Martin & Co Crystal palace were our seller's agents, and we are so thankful that they were! I have had mostly negative past experiences of estate agents in the past unfortunately (including our own selling agent), but this branch of Martin & Co (Director James Gough in particular) were a pleasure to deal with - never thought I'd say this about any estate agent! From initial viewing, through to completion they were incredibly helpful, genuine, and communication was great. We had several delays from our side, issues with some paperwork, leases etc, and a VERY nervous seller so not an easy sale, but James really went the extra mile to ensure that the sale completed amicably, and that ALL parties were happy and kept updated on developments / issues. James was so helpful and I can't recommend him / this branch enough. IF we sell in the future, we will definitely be using them, and will recommend them to friends & family (and your good self). Thank you Martin & Co Crystal Palace for all your hard work.

Martin & Co were very easy to deal with as buyers. They were communicative and kept the process moving along at a good pace. They went above and beyond to help us out when the previous owners were still logged into the fancy heating system in our new place. James quickly reached out to them and got everything sorted so we could get the heat turned on. Thanks, all!

Great operation - Blake helped us with all our questions and was very responsive throughout the process. He took our calls on his day off and liaised on our behalf with the landlord prior to moving. Highly recommend, great team and took all the stress out of moving. Thankyou!

I recently worked with both Jack and Yousef from Crystal Palace on the sale of our property in South Norwood. I highly recommend them both, they really hard to help us find the perfect buyers and ultimately make it possible for us to find our dream home out of London. Thank you both very much for your hard work and I wish you both all the best. Anyone looking to buy or sell in the area go to them! Thank you. Lucy & Sam

Very proffesional, quick responses and good support during the entire process of buying a flat. Extra polite and done everything they could to help me and put my mind at rest. Thank you!!

Jack showed us around 2 lovely properties in a charismatic fashion. Vincent was incredibly friendly, funny, and proactive over the phone. So much so, that even after I had made an offer on a property, I wanted to go along to the viewing he arranged, just to hang out with him. I wish them both the best in their promising futures.

This review is specifically for the lettings team. They have found amazing tenants for my property and I hope that they can do so for the foreseeable future. I would especially like to give a shout out to Vincent Bui who has provided a really good customer experience. He has gone above and beyond to get things done for me. Even on a sick day off he responded and got me what I needed. If they can get the property management team to be on his level then I think Acorn would really have an amazing overall package, maybe that's something for Vincent to consider! Its all about being proactive rather than reactive and Vincent has that covered.

Warning fake reviews! - evidence below - Conrad Fox are ignoring multiple emails calls and voicemails from tenants, ignoring basic maintenance. The landlord Aart-Jan Timmer has assets of £8.5 million and I’m not sure he’s aware that Diane is ignoring so much that is going to end up costing more in the long term. The level of service is truly shocking, multiple service/repairs simply ignored. Diane is a part owner of this company. One of the developments they rent is actually pictured here. However, I’m not sure whether or not the landlord is aware but a significant amount of maintenance has not been done. They paint of a mold, and what it looks like a luxury property is actually falling apart. There is a review here from Paige Timmers and Joshua parsons which is in fact a conflict of interest. Look up YELLOW BRICK DEVELOPMENTS LIMITED on companies house. Company number 03153538, Aart-Jan Timmers is related, and that is his daughter and her partner (Joshua and Paige also both have reviews and photos from Cape Town South Africa, which is where the owner is from). This is not a coincidence.

Honestly an appalling level of service from Diane The manager who is quite incompetent. At the moment there’s a property with 30% vacancy, people have moved out. Multiple voicemails and messages left ignored for months. I literally don’t know if the owners of this agency know what the hell she’s doing, but literally driving people out. Imagine one poor woman spent 12 weeks without a Hot water. It’s actually so crazy that people started moving out in droves. Stay away from Conrad Fox. Edit: I don’t want to publicly state an address and put people at risk. But unless they have multiple properties where they are allowing people to spend 12 weeks without hot water, they know exactly which one this is about. After response below, just checked and find it ironic CF replied so promptly to a negative review, yet haven’t responded to emails sent months ago; let a residents stay without basic services or maintenance for months and sometimes years driving people out.

Very disappointed in Conrad Fox agency, was denied to rent a property as my father doesn't speak English. I was very happy to be his contact number for any problems, but was denied to do so. Felt very discriminated just because his English is basic and very poor. Extremely unhappy and disgusted by the Conrad Fox policy. Just lost a customer, as in all his 40years of renting, never missed a payment.

It has been nothing but a pleasure to work with this amazing agency. They have great knowledge of the local area, which makes their service personalised and professional.

Extremely helpful estate agents with a wide range of knowledge about what they do as well as Crystal Palace and the surrounding areas. I would highly recommend!