58 letting agents in Marylebone

Very disappointed with this hotel. My husband and I were due to travel to the UK March 20, 2020 and of course couldn't due to the global pandemic. Despite reaching out numerous times and getting Expedia involved, they wouldn't even offer a credit. We had to reschedule our wedding and weren't given such a hassle. We are Canadian and can't even leave our country and this hotel has shown clearly what our stay would have been like. If your travel might be disrupted due to the on going changes with the pandemic, don't bother here. No compassion onsite.

I stayed at this place for just under 3 years so know about these people *way more* than any of the reviewers here. Contrary to what you might think, this is not a British company; it is a company seemingly headquartered in Luxembourg and they have a number of names which is confusing - Brandenbergh Management, Studios2Let and Kelmscott Services SARL. The company at this moment in time is trying to extort money out of me. I have entertained the possibility they are victimising me because I am black. I would honestly urge travellers and tenants to stay away from this place unless you want to be harassed and lied against. The only good thing about the place is the location but it stops there.

We cannot in good faith comment about the room as we never got to stay here, but we can certainly comment on the lack of empathy and the sheer selfishness of the owners of Studios to Let. My partner and I live in Australia and therefore, were not able to travel overseas to stay here as planned. We booked all of our accommodation in February, long before Covid-19 was even known or present in Australia. We had booked 6 hotels/apartments and 5 out of 6 offered to refund us which was more than we had even asked for (we asked for a credit) so we were overjoyed by their understanding. This apartment however, told us that they would give us a credit but only make it valid for a year. To make it worse, they told us that they would still charge us a cancellation fee. We asked for their understanding during this time as we had no choice in the matter at all. I mean, we weren’t even allowed to travel more than 5kms from our home, let alone to another country and we explained that we had been told by our government that there were very slim chances that we would be able to travel internationally next year either (expect for our bubble destination which do not include the UK) and therefore, we asked the credit to be extended. We got told again that no, they would only give us a credit for a year because we need to understand they need to stay afloat – I’m sorry – you’ve already taken our $970 for the room which we can’t get back and you can rebook to make even more money – but you need more than that?! We are incredibly disappointed with this service and to make it even worse – they stopped even replying to us. Incredibly disappointing that this establishment is being so selfish and using this global pandemic to make money of people who like us, cannot help the fact that we cannot travel. Will never book here again. Pathetic.

Stayed here a few times now when visiting London, friendly staff, lovely apartments in a great location. Will be back in August 🙂

I love this place. Its central to food, shopping and the underground. The executive studios are the ones to go for as they are very spacious and well equipped

The staff didn't wear any masks or visors so felt a bit vulnerable

We visited London House for dinner on a Saturday while lockdown rules only allowed for outdoor dining. The food was excellent and we were warm next to the heaters. I suspect the tables in the garden at the back are quieter than the tables next to the road where we sat, but we still enjoyed the experience and were so happy just to be able to go out. I hope to visit again when indoor dining is allowed.

London House hosted our small personal event, and it was exceptional. A beautiful space in the outdoor garden, wonderful service, delicious food, and really attentive preparations from their team. We had an amazing time.

Really lovely! Nice garden and good food. Pavlova amazing!!!

Gordon at his best.

We were looking for a particular kind of flat and Cory listened very carefully to our requirements. He was the only estate agent who actually showed us what we were looking for and returned our calls every time. We are now settled in a gorgeous flat and will definitely contact him again when our lease runs out

Elizabeth and Luke deliver a fantastic service. They are professional, they care and they are always available for any queries. Specially Elizabeth who showed me a number of places and was very patient with all my requirements. I highly recommend Dexters, Elizabeth and Luke.

Cory has managed to help me find an amazing flat in London! I am truly grateful. He really listened to what my requirements for a flat were, and showed me around some great flats in the area. Cory is very friendly and approachable, and was always very responsive to any questions I had during my search. Thank you Cory!

Cory at Dexters helped me find an amazing flat. He listened to what I was looking for, and showed me several ones that fit my criteria. I received lots of help in securing the flat I wanted, and Cory was super helpful, very responsive and followed up with me a lot which was great. I received really good advice and guidance on the offer process, and ended up with a good deal on the place. Really appreciate all the work that was put in, and very happy with my experience with Dexters so far.

My recent move was the fifth one in my London life, and I had the best experience with Elizabeth at Dexters Marylebone when moving in my current flat recently. Soon after I contacted Dexters, Elizabeth called me, checking all my preferences. On the following day, she showed me 4 wonderful flats in the area with very good variations, and thus she helped me to make a very good decision within a very short time. Elizabeth was very clear about everything, explaining all the meaning of each contract type, which was extremely helpful. Everything was smooth and quick thereafter too - I got a confirmation of the landlord's agreement by the evening on the same day. I am very much happily living in the current flat. I was extremely lucky that I was helped by Elizabeth. Thank you, Elizabeth!

From start to finish Knight Frank Wapping were brilliant. I can’t recommend them highly enough. The agent in charge of finding a buyer worked tirelessly to get people through the door, and when my first buyer unexpectedly pulled out due to the uncertainty of COVID, he advised the best way forward and set about getting potential new purchasers. Once a sale was agreed, the Sales Progresser and team drove things forward, constantly chasing both solicitors and keeping my buyer and I fully informed throughout. They are all thoroughly professional, kind and empathetic people, and genuinely worth the fee.

We have been with Knight Frank for a while now and our experience has been pleasant during this time. Wholly thanks to Kasia Zelazko and Kasia Jobda (coincidence!). They are both friendly, professional and very efficiently solved any problems that we had. If you are in the Canary Wharf area and want your property managed/tenancy renewals you are in safe hands!

Excellent real estate agents. Very pleased with the service on purchasing my first property in London. Massive shout outs to James Mansfield & Kim Williamson who were a great help throughout the process!

The Knight Frank Canary Wharf team have managed my E14 property for a number of years now and have been exemplary in their approach. The professional attitude and follow-up on any email query has made letting the property from distance relatively hassle free ensuring a reliable tenant was secured with regular payments received. Thank you for all your hard work & support. Best regards, James

As my first experience working with agencies I am very pleased that I have chosen Knight Frank. The team is very professional and responsible and helped me in every step with a kind attitude. Without a doubt would come to them in case of my next rents or to buy a house.

No response from agent.. It takes ages to get an update and you need to chase them everyday!! We are very disappointed.

Utterly unprofessional service. The agents seem to be unable to provide basic communication. Don’t expect them to actually give you updates through your renting process, even for basic things such as whether your offer is accepted or not. You’ll just wait a week, only to see the ad disappear suddenly and finding out the place has gone. Caution to readers: if planning to rent though this agency, make sure you treat them like children if you want basic letting agency service. Pester them hourly and keep asking for updates - as they are incapable of doing so.

My friends this agent is the best they help me find place in London I search a lot never hear bad things I recommend for you my friends I contact on right move application from my phone they provide with me options with videos and many viewings I happily rent from them recently it is look clean the agent Adam look after me well My friend be very careful with global pandemic it is not wise to forget you need good landlord to take care of something is going wrong My friends take care of your family Ahmed

Dealt with Charlie Anthony in the Knight Frank Marylebone Office. His service was impeccable. Very professional, responsive, and helpful throughout. Highly recommended.

A big thank you to Alice Finch Noyes in the Marylebone office. She has been extremely hardworking, utterly reliable and a pleasure to deal with. Her professionalism and attention to detail is second to none. You are very very good at what you do. Thank you Alice. Gopi

I’ve had three phone calls with the agent Harriet this week and each has left me irritated and left wanting. The first there was an assumption made to my budget and I was heavily discouraged from viewing a property until I was eventually asked my budget and then the time of the conversation changed rapidly as I was clearly seen as worthy of her time at this point. The second was telling me the said property was now unavailable as an offer had been made and I couldn’t see the property as it had “all but formally been accepted”. I would have actually matched the offer with an earlier move in had I been given the opportunity (I really liked the location and quirky nature of the flat). The third conversation was a “catch up” where I advised the same agent that a place had been found and offers made; this was said to politely end the call as my search has finished, to which I was asked several times where the property was and when asking why, I was told “so we can keep looking”. Overall, these are small fry issues but the tone used, the lack of professionalism and acerbic nature of the agent have led to a very sour aftertaste with Foxtons.

Harriet was outstanding with my first flat search around Marylebone, the professionalism shown towards my queries and doubts were of great quality. I would highly recommend Foxtons, but agent Harriet in particular as she made the process feel relatively easy and efficient. We covered over a dozen flats and learnt a tremendous amount from Harriet, will definitely source her and Foxtons advice again in my next property search. Responsive, quick and a great agent.

Foxtons have been amazing in helping my husband and I try to find our dream flat. Matthew is so quick to respond to any query and really puts so much effort into his work, he was showing us another similar flat for us to compare. He always tried giving us best advice & his honest opinion. He took into consideration the things we were looking for and made sure these were included in the properties he showed us, we honestly felt so looked after by him. We would highly recommend!

We would highly recommend Audley at Foxtons Marylebone. We were seeking to rent a property. He came up with a shortlist of 6 properties at short notice, all of which suited our needs. Audley was knowledgeable about the properties, prompt in his communications, professional, punctual and friendly throughout. Very personable and helpful. He definitely listened and was so very attuned to our preferences. He deserves 10 stars. Certainly one of the best agents we have ever dealt with.

Foxtons have been amazing in helping my partner and I find our dream flat. Audley is so quick to respond to any query and really puts so much effort into his work, he was showing us a range of flats and always tried getting us the best price. He took into consideration the things we were looking for and made sure these were included in the properties he showed us, we honestly felt so looked after by him. We would highly recommend!

My best renting experience is with London Villas. Antonio and Pablo are both friendly and professional. They had prepared every necessary household items for me before I moved in. During our first meeting at the property, Pablo took minutes to make me familiarize everything. After moving in, they are responsive to my needs as well. I am here to say that London Villa - due to its excellent local properties and professions - is your top choice.

I am very grateful to the professional and patient from Antonio who helped me rent an ideal apartment in a short period of time. He introduced the apartment with unreserved enthusiasm, and in all the people who showed me around the apartment, he was the only one I met who really understood what it was all about. It's hard not to be impressed by people who work hard and patiently. The formalities of renting an apartment also come down very quickly, and the right to use the house has been obtained in three or four days. Very pleasant service experience and wish Antonio a happy life.

Great experience renting in Baker Street area with London Villas, friendly and to the point, meeting with Pablo took minutes to finalise every thing, their excellent local properties and knowledge leading you to the top options you can get.

Fantastic company to deal with. Pablo is my pick for Real Estate Agent of the Year. He's in danger of giving real estate agents a brilliant name :) He is so empathetic, friendly, responsive, professional AND he 'pulls rabbits out of hats'! I have never had better service from a real estate agency. I highly recommend London Villa. Thank you for all your help, Pablo! A+++

An incredible experience! Carly just made it for us. That girl is such a delight. We arrived in the early hours of the morning and she made it so easy for us to check-in. I asked for the flat to be decorated for my other half’s birthday and she did an awesome job. I know I’m kind of high maintenance but Carly always answers with a smile. It’s like talking to a mate. Thank you for making our trip extra special

Fantastic experience dealing with Martin and his team. Extremely helpful and knowledgeable!

We started looking for an apartment in London and our agent form Carter Jonas, Georgina Hunt, was the best agent since the beginning. We reached out for +5 agencies and by far, they were the best. She understood what we were looking for and showed us very nice apartments all the time. I would recommend go straight to Carter Jonas when looking for a place.

We asked a number of estate agents to help find us a new rental property and Carter Jonas were by far the best.  Chris and Sarah Jane in particular were friendly, accommodating and carefully listened to our requirements, elevating their professionalism to the next level. I highly recommend them.

Great experience with the team in Marylebone. Very professional, responsive and friendly staff. Would definitely recommend.

Excellent experience - Chris has been very professional and friendly while helping me find a new flat in Marylebone. His knowledge and efficiency has been invaluable in navigating the usual challenges, as well as the novel covid-related ones. Five stars.

Elisa, our Brunsfield property manager of our building is doing a fantastic job in dealing with issues and requests. Most importantly, I'd highlight that she is very responsive and has also been reachable during out-of-office hours. It's good to have a counterpart like her where you recognize that your problems are dealt with in an efficient manner. Thank you!

Professional Property Management company with standards and policies that are clearly written out for you. We have been with Brunsfield for a number of years now and are pleased with them just as the first time we rented. Cannot thank enough Darran Simmons for the exceptional customer service. He is extremely competent in his field, very reliable and always ready to help regardless of the complexity of the issue. Enthusiasm level beyond belief :). Much appreciation!

Professional Property Management service, one of the best out there. Particular thanks to Henry and Elisa - very helpful and proactive.

The service from Elisa was excellent and I appreciate her quick response. She has been helpful with professional attitudes throughout the process.

Excellent service with quick responses and effective communication. I have been speaking to Elisa who has been great and I appreciate all that she has done to help in recent weeks. Thank you!

What a joke. Terrible, unprofessional communication throughout the rental apartment search, including offering things they could not deliver. avoid.

Probably one the easiest property hunting for me. Claudia was very knowledgeable and experienced. I would recommend. 4 star only for now until the check out

I highly recommend because they have great team!!

I have recently rented a property through TRPE and the team brought an excellent communication to the whole process of renting. I always received prompt, clear, through answers. My experience with TRPE was easier and better than I could have hoped for. Love my new apartment😊 Highly recommended! Thank you, TRPE!

We recently moved to London from NYC an were really struggling to find a suitable place to live.As a family of three we tried several agents but didn't find them helpful . we contacted TRPE upon a friends recommendation. From the very first instance the consultants ensured the entire renting an apartment process went smoothly.Till we moved in we were regularly updated on our renting application process.we found them very pleasant and professional and will highly recommend them.Well done & Thank u

Alex and Nick were brilliant. Professional and hard working every step of the way. If I need to sell my house again they'll be my first call.

I would highly recommend working with Alex Ross at Savills in Marylebone! He is extremely professional and easy to work with. He was very efficient in moving our purchase quickly to completion and was always there to help and answer any questions when needed! I wouldn't hesitate to work with him again in the future!

Great experience buying a property with the support of Nick Pope, very professional and responsive

When making a choice of Estate Agent to handle a sale there does not always seem to be objective criteria to assess. In my case I chose Savills given its ongoing reputation but more pertinently to the local knowledge that was invaluable in understanding the correct price and marketing allied with its outreach to potential buyers. Having made this choice I was not only delighted by the professionalism of the team - particularly Alex, Nick and Tom from their Marylebone office and Claire in Mayfair but the ability to service both the seller and buyer in such a fair process. Moreover, given the service - and actual sale - I have only chosen Savills to handle my subsequent purchase. I would highly recommend.

The Savills Marylebone team has done a great job in assisting us to close a purchase while we were outside of the country during the entire process. Their professionalism and responsiveness, coupled with their market knowledge, are definitely key to this smooth process despite the challenges given the recent situation and the different locations of the parties. We have communicated with different property agents in London before and the Savills team stands out among the peers. George Pratt who helped the entire process is highly recommended. Nick Poppe also provided very practical guidance and suggestions. Well done!

Friendly personalised service that made me feel like I had a partner in my search not a commission chasing service provider. Their knowledge of the area and prices was excellent. Thoroughly recommend

This is the best agent in Marylebone with unique connections in the area (e.g. with the medical world) and have been operating extremely successfully for over 30 years. Jeremy and his son Michael have a very different approach to both buyers and sellers weaving them together without undue pressure being exercised but always present and willing to guide and support at all times. Transactions are closed via super appropriate guidance to all concerned. During the pandemic, being an owner-run business, they were the only choice as far as I was concerned since they put in the extra mile at all times. Apart from closing a sale transaction for me on Friday at a "dream" price, they also managed to rent two of my properties at this most difficult time without void periods! Absolutely amazing and I will never go anywhere else.

Jeremy, Michael and the team have assisted us with letting and selling in Marylebone and always provide an extremely friendly and personal service with excellent local knowledge and experience.

Truly wonderful agency to work with and incredibly professional. Jane and Tanya are great and went out of their way to help us secure a lovely place. Grateful to have such a good experience!

I have dealings with Jeremy James in both their property management and lettings departments. Both departments have highly efficient, capable and friendly staff. They are very proactive in their dealings and nothing is ever too much trouble. I highly recommend the company.

We received an outstanding support from Jack Townsend from Fraser. Jack was always professional, responsive and really understanding customer needs. He was able to discuss our requests with the landlord and he helped us during our move. Really good support and service! Thank you Jack!

Daniel has helped me find a beautiful flat with the exact requirements that I wanted!! He has been an amazing professional and I really enjoyed working with him to find the perfect flat. The whole process was quick and the responsiveness was great. I highly recommend Fraser and Daniel in particular!!

Andrew Assaker did an excellent job for me on a sale that completed last week. He was tenacious, tactful, and a pleasure to deal with, and I felt he was always on my side (which I cannot say for all agents). Nothing was too much trouble, and he went beyond the call of duty on a number of occasions. I am quite demanding, but he lived up to expectations. I would have no hesitation in recommending him.

Jack responded excellently, initially providing some very good options, and then negotiating good terms that worked well in my very unique circumstance. He worked through the complexity quickly with various stakeholders and provided fantastic service and follow-up throughout the process, even after our tenancy had begun. I will highly recommend Fraser & Co to prospective landlords and tenants.

Everyone I have spoken to at Fraser & Co has been extremely helpful and kind. I felt the process of moving in, was made easy for me. Full transparency was communicated on all accounts and I feel continually supported. I've just moved in to my new flat and love it! Thank you especially to Daniel as well as the team :)

We received an outstanding support from Jack Townsend from Fraser. Jack was always professional, responsive and really understanding customer needs. He was able to discuss our requests with the landlord and he helped us during our move. Really good support and service! Thank you Jack!

Daniel has helped me find a beautiful flat with the exact requirements that I wanted!! He has been an amazing professional and I really enjoyed working with him to find the perfect flat. The whole process was quick and the responsiveness was great. I highly recommend Fraser and Daniel in particular!!

Andrew Assaker did an excellent job for me on a sale that completed last week. He was tenacious, tactful, and a pleasure to deal with, and I felt he was always on my side (which I cannot say for all agents). Nothing was too much trouble, and he went beyond the call of duty on a number of occasions. I am quite demanding, but he lived up to expectations. I would have no hesitation in recommending him.

Jack responded excellently, initially providing some very good options, and then negotiating good terms that worked well in my very unique circumstance. He worked through the complexity quickly with various stakeholders and provided fantastic service and follow-up throughout the process, even after our tenancy had begun. I will highly recommend Fraser & Co to prospective landlords and tenants.

Everyone I have spoken to at Fraser & Co has been extremely helpful and kind. I felt the process of moving in, was made easy for me. Full transparency was communicated on all accounts and I feel continually supported. I've just moved in to my new flat and love it! Thank you especially to Daniel as well as the team :)

NEVER trust this property agent. This was the worst renting experience I have had in my 15 years of renting in London. 1. THE MAIN REASON TO AVOID THIS AGENT: Thank goodness our deposit was under the Deposit Protection Service (DPS) - the agent and landlord made false claims; tried to take most of our deposit for fabricated reasons (not in the check-in / check-out report); tried to falsify documents (having another check-out agreement done 3 months after our departure - not agreed to by the DPS); and luckily didn't get any money, but tried to lie, falsify, modernise and replace items un-neededly using our deposit,etc. DO NOT TRUST THEM. We have only just got all of our deposit back 4 months after leaving the property! 2. The property was filthy and unclean on moving in. 3. As soon as we'd signed the contract, the agent was consistently "too busy" - never picked up calls, never replied to emails or messages - replies were "too busy currently". 4. They consistently had works men coming in to make alterations in our apartment for the properties above us, with little to no notice. 5. The landlord wanted to frequently visit - one time to show friends around the property - under the pretence they had people who wanted to "inspect the works" - for rented accommodation, we felt the property was not ours and we had no privacy. 6. The landlord instructed works on our property's patio (which you cross to get out), of which the agent was aware, including it being dug up - without notice. I nearly had an accident. 7. The landlord instructed refurbishment on the upper apartment, of which the agent was aware - meaning scaffolding was build over our apartment, blocking out all light for nearly 3 months - without notice. 8. The Agent didn't reply to their obligation to respond to the DPS claims - they only responded when we threatened legal action 3 months after departing the property.

I hate giving bad reviews, however this review is intended to warn tenants (I cannot speak for Landlord's) and things they should be aware of. Note none of this is opinion, it is an accurate description of things that have happened. 1 - The day we moved in the property was filthy and we had to get MB Property to arrange a cleaner. This ended up being a heavily pregnant lady who was expected to deep clean a 2 bedroom apartment (it needed a deep clean due to development works and was incredibly dusty). Unfortunately this was a sign of things to come. 2 - Overall service during our time when there was issues was substandard and in the end I ended up fixing things myself as I knew it would be more of a headache to call MB Property Services. You will be told its wrong time to call or too busy to help. This echoes other reviews I have seen and I can attest this to be the case. 3 - By far the biggest warning I can give is the checkout process. I am firstly very pleased the DPS scheme is in place. The landlord attempted to not only charge us for additional work on improving the property but then they supplied a new checkin report 2 months after we moved out as evidence towards their case. This is so low and dishonest it makes me wonder what else this company gets upto. Thankfully we got our full deposit back and I wish I could publish the rejected document for all to see. I must urge anyone looking at a property marketed through Marilyn Bryant to proceed with caution or if at all possible avoid. If its a property you like make sure you are all over MB property Services from the start and be watchful of any bad business practice's. Infact expect them and then you won't be surprised when they arise. Protect yourself and document everything as trust me it will come in handy when you move out. I can only hope that companies like this and the people who run them are not in business one day. They don't deserve to be.

Interested in a property and agent was extremely rude on the phone, very unprofessional and she would call back. She called back and called me by the wrong name, then couldn't get off the phone quick enough. Very disappointing as I was interested in renting.

Stay away from this agency, no deposit protection! Please guys think about the future consequences and risks when choosing this awful agency! SCAMS, FRAUD AND LIES all the time, especially from this “nice” lady Marilyn she is TOTALY HYPOCRITICAL - don’t trust her (her lies cost me 3000£)

We rented a lovely flat with MBPS for 2 years and it was a great experience! The flat/service has been amazing and the check in process was smooth and we received our full deposit back promptly. We were well treated throughout our tenancy. Would recommend!

Very helpful property management agent, any maintenance issues resolved quickly and effectively.

We rented one of their flat in Leicester, back in the UK last year. It is an old fashioned flat which built on circa 1800 but still in excellent condition. It is clean inside and also well-furnished. The hospitality from building management is also top notch, made several complaint and they still managed to done that with satisfactory response. Will definitely ring them when one day return to the UK.

I had rented a property via KF properties in Leicester and stayed there for over a year and half. The whole process from renting, during the stay and moving out was pretty smooth. The team is very professional and responsive. Special Thanks to Ray, the property manager at Leicester, for all the support during my stay. I would gladly recommend them.

We have just sadly moved from KF Properties, after 10 happy years. We only moved due to an opportunity to have a ground floor flat with a garden, from a family member. We have never had any problems contacting the office, our emails were answered straight away and resolved very quickly. We have always been very happy with the outside company that used to service the boiler etc.. a lovely family business , who make you feel very safe and are very trustworthy. A very nice place to live, thank you. Donna, Andy & Danielle.

We rented a KF Property flat in Hove for 3 years and I must say we were very sad to move out. They are at very good price, nicely done up, spacious, warm and what's more, all communal areas are very well looked after. The communication with the Head Office Team in London was excellent, we were mostly speaking to Samantha who was always very helpful. We can truly recommend renting these properties to anyone!

bed is inpossible to sleep in. Is old and very unconfortable. Good location but not recommendable if bed are not changed. This place should be closed due to unclean and horrible status

This people don't react at any messages in the home-away app. Their telephonenumber doesn't work. The WhatsApp number they added in there first email isn't working. This is the reason that I don't have the trust to be welcome at this place and having a place to sleep with my son of 13 y old. I don't want to take the risk of not having a place to sleep for 4 days. So I booked this evening a other appartment in London to be sure to have a sleeping place tomorrow. I sended them a email and hope I get my money back.

I will start with the positives about this apartment first; location is really nice, it wasn't noisy. There is a bus stop directly outside the apartment and the tube station is about a 5 minute walk away. The security system to the apartment is very up to date, with the latest keypad entry locks on the front door and on the door to your room. I will be honest, I actually think the only nice thing about the apartment was that the wardrobe was a decent size and you had the option to cook. Now for the negatives and there are quiet a few, the whole place inside wasn't clean at all, considering you pay a £15.00 clean charge and for it not to be clean in the first place is a bit of a joke. The code to our door was left on a pin pad outside our door, so anyone could have entered the code to get in. The room was incredibly small, the photos online are very misleading. There is barely any room to get changed at all. The iron board was completely pointless, I've seen cliffs smoother than the ironing board. The bed was really uncomfortable, we were only provided with 2 pillows for 2 people and one was like a sheet of paper. If your wanting cold water from the kitchen tap, be prepared to wait, and wait....... and wait. The same goes with hot water from the shower. The bathroom was miniature, I don't think it could be any smaller if they tried. The shower door was broke and didn't shut properly, it was reported but nothing was ever about it whilst we were there. The main thing I was sadden by was the lack of customer service, I went to London to take part in the Clapham 10K, I stopped over on the Friday and the Saturday. Meaning I needed to check out by 11am on the Sunday. My race was at 9am Sunday morning and I kindly asked if It would be possible to have a later check out, even if it was just an extra hour just so we could leave our bags there and so I could get a shower and get changed. They wouldn't help me out with this at all and offered no alternative. I even offered to pay extra. Luckily I managed to get back to the apartment before 11am. I wouldn't recommend this apartment

This place was pretty grim, not what one expected. Tiny room and stained carpet on the stairs. Couldn't even get in until someone was found. Would have changed this right away, but time was rolling on after a long drive. Grubby and uncared for. Location fine, but the place certainly isn't.

We got a great price for one of the apartments for the night. No staff on sight but we were sent clear instructions on where to find our key. Our room had a well equipped kitchen and outdoor patio area. Where we felt pretty down was the lack of care and maintenance shown in the rooms. Several faulty lightbulbs (including the only one in the bathroom); no towels provided; hairdryer was missing an earth pin and no-one available to pick up the phone. A little bit of effort could improve this place no end

I generally do not give 1 star as I prefer simply to avoid writing a review altogether. The reason why I would like to write it, is because I think in this case the unpleasant experience felt actually "staged". I don't know why, therefore it's only fair that I join the other customers who gave 1 star. On the website, there were pictures of a decent flat with a modern kitchen, modern bathrooms, nice lighting, etc. I booked a viewing, because I needed to find an accommodation after a week, so for me it was quite important. And time and energies are very limited. Initially, the agent was nice and welcoming. I was told that there were 4 rooms available and that because of the pandemic, it was difficult to rent them. That was the reason why they were offering tenancies for just three months. The market was just very quiet, that's what I was told. I felt very grateful at that moment, that a professional person could help me in such a delicate time. I also felt silly that I had wasted a long time on Spare Room where privates were wasting time and I was happy that an agency could help me cut out unsuitable places. Then the day after, everything changed. The agent didn't pick up the phone several times. Eventually, he said all rooms were taken, apart from one single one. I said I still wanted to have a look, because something felt odd in the responses I was getting, almost as if I couldn't see the initial place we had agreed on. Suddenly, 5 men were living there and the room left was a single tiny one. I still wanted to have a look, so the viewing was confirmed. I asked for the address and received no response. The day after, the day of the viewing, I had to text and call again to know the address. 1 hour before the meeting I was written the address, so I had to rush. I was showed a place which looked abandoned. There was a big hole on the ceiling of the living room. A person who was supposedly a tenant's boyfriend was sitting in the lounge, but no one else was in the house. It felt a "staged situation". No one likes to be played around and it leaves me with an unsettling feeling inside as to why would that happen. This is why I am writing this review,

I was accompanying Diogo Sousa who made the booking with you to view the premises. Arranged a viewing for a set time. After a 20 minute wait and numerous unanswered calls i left. No apology or contact received. Thank you Shakir and Martin for your lousy customer service

Great agents rented out my property on Tottenham mews to a great tenant.

Thanks guys for helping me move into my new apartment. from Start to Finish - Shak had been extremely helpful by organising the viewing on the same Day and assisting me with making sure the move in went swiftly. The rental is well within my budget. Thanks once again Guys.

Amazing Guys, Fast, Efficient and Found exactly what I was in search for. The Best in the business for Commercial use. Thank you so much for assisting in finding the perfect location for our business. Shakir handled everything from start to finish along with finding us a credible solicitor. Thank You

My property has been rented through Winkworths for a couple of years now - and it has been great having Laura and the team here offering some stability as well as (increasingly) a sense of trust. I have had a lot of work done in recent months that has been well and sensitively managed.

Since taking over Laura has done an incredible job managing my rental property. She has a high attention to detail, is quick to respond to concerns and is always on top of any statutory requirements that need to be done. I couldn't be happier with Laura and her team's performance and highly recommend them as property managers!

Great service. They have always been very friendly and helpful. Laura is very professional and always available to help with our questions and queries. Highly recommended.

Laura at Winkworth has always been professional and incredibly efficient in helping us, as landlords, to solve any problems or issues from repairs to tenancy agreements. A splendid service!

There are an excellent group of people at the Crystal Palace office. They are extremely helpful, highly responsive and have been very careful to ensure my needs have been met. My property needed a lot of work and i needed help to get it done. The CP office arranged for all work to be done in a timely manner and with good trades people. They also found me a new tenant quickly, thus minimising any void periods.

I was a tenant in a property in Kensington managed by Lornham. They were extremely responsive and always attended to matters when required which made my stay all the more enjoyable. They set the benchmark for property management in Central London and I would recommend their services wholeheartedly.

I have a portfolio of lettings properties in Central London and was recommended Lornham by my private banker. They have actively engaged to rectify problems from the previous managing agent whilst keeping my tenants happy during lockdown. Furthermore they offer a very personal service and charges are transparent and reasonable.

Lornham have been my go to company in London to help source suitable property investments and homes for my clients from the GCC region. Dominic’s service has been first class and he always goes the extra mile to deliver fantastic results. He sources excellent properties and his management service ensures clients here in the Middle East have a reliable and trustworthy service in London.

I can strongly recommend Rupert and Dominic Wertheimer at Lornham Property Services. The team provide excellent professional services with a personable approach. Their years of experience have given them an intelligent view of the market including an eye for detail. You are in safe hands.

Great experience with Lornham. Special thanks to Rupert and Dominic for always being on point through the leasing process, but also through any problems during my stay at the flat. Very responsive, professional and on top of anything needed to ease the move. Definitely to recommend

Jenna helped sort us with a flat back in the fall near the Lancaster Gate area and we couldn't have better things to say. The process was smooth and without issue , an overall great experience. Jenna was available to answer any questions/concerns whenever we needed.

I have worked with Jenna and Berkeley & Woods for a number of years now and they never fail to impress me with how professional they are. The properties are presented to an immaculate standard and the ease of process is both methodical and refreshing. Very much a cut above the rest. The only property agent I would recommend.

We recently moved into a flat that was being let through Berkeley & Woods. We initially viewed a couple of other properties with different estate agencies but then dealing with Jenna from Berkeley & Woods was an entirely different experience. Jenna was extremely professional but also friendly. It was reassuring that she was able to answer all of our questions straight away. We felt that Berkeley & Woods were a very safe pair of hands and that the process of signing the tenancy, holding deposits, organising inventories etc would run smoothly... our expectations were exceeded. I highly recommend Berkeley & Woods and hope to deal with them again in the future.

I had the good fortune of dealing with the team at Berkley & Woods for two rental properties that were new to the market. Their analysis of comparables was thorough and enabled us to glean fair value in a tough market. From the initial consultation I found the team to be knowledgeable, accommodating and diligent - going the extra mile to ensure a pleasant experience for us. As well as providing excellent marketing materials for our properties, the team managed the referencing process flawlessly, ultimately matching us with tenants that we are incredibly happy to have. Would highly recommend Berkeley & Woods.

Cannot recommend working with Jenna enough - throughout the process of viewing and the motions of leasing the property, she was so quick to respond and accommodate our requests. When we had early furniture delivery (then following issues!) she spend over 3 hours with us as we negotiated a way to get the sofa into the flat.. absolutely over and above any requirement and always with a smile.

Oliver sold a property for us which required some patience whilst we resolved some retrospective consent from RBKC. In all we were very happy to have sold the flat which we understand the buyer is very happy with.

Had a wonderful experience with Joe and Oliver and would highly recommend Berkshire Hathaway. Efficient from start to finish! thanks guys

I have to preface my review with a little bit of context. I was almost done with the final contracting process with a completely different property when some contracting issues caused me to pull out of the contract at the very last minute. In the days of finalizing that contract, I hadn’t seen any viewings for the past week so I was extremely anxious to finding a new place let along securing something asap in the next week. I saw a listing on Rightmove and set up a viewing with Sarah for the next day. When I got to the office, Sarah told me that instead of just 1, we would be going to 5 different properties so that we can have a better understanding of what I was looking. The time and effort it takes to bring someone through 5 different viewings is no easy feat and I have to commend Sarah for her efforts and help (especially on a rainy day). Throughout the viewings, Sarah was very sharp in identifying what I was / wasn’t looking for in a unit and helping me understand what things I definitely wanted vs. what things I am comfortable doing without. The overall process from viewing, securing the unit and moving in was incredibly smooth. Sarah was extremely helpful and warm throughout the process and I felt 100% comfortable bringing up anything with her whether that be a question or an issue I was facing. Cut to now, as I sit in my current apartment (surrounded by Amazon boxes), I can’t thank Sarah, Lindsay and the team at Berkshire Hathaway Kay and Co enough for helping me find the perfect place to call home in London. If you are looking to find a place anytime soon or later in the future, definitely give them a shout!

I purchased a wonderful property in W2 through Berkshire Hathaway (Kay & Co). I dealt mainly with John Harris. John was very friendly, diligent and understood our requirements. All the staff were very professional from start to finish. I have also made a decision to use their letting services.

As we rented a property in Hyde Park area, Kay & Co proved to be an excellent real estate agency and we would highly recommend Alexandre as an estate agent of choice within the branch. Alexandre has been extremely helpful, always demonstrating care, patience and flexibility. He ensured that the entire process went as smoothly as possible for us and was very quick to respond at every step.

McGlashans and in particular Andrea make the absolute difference; but for them I would have been lost. In particular Andrea is brilliant, very engaged and so great, thank you again so much dear Andrea! If anyone needs help with furnishing the property or any other service around the property, McGlashans is a MUST!!

This agency offered a great service from start to finish, they made the process of renting a property very easy. Jon and Andrea where especially helpful, I would recommend others to use there services.

Had a great experience with this company. They helped myself and my family out with accommodation in London at extremely short notice. Very clean and tidy apartment. Very helpful, very polite, would highly recommend them to anyone travelling to London.

McGlashans Property Services really does it all. Jane in lettings helped us secure the perfect home for our family. Andrea in furnishings provided top quality guidance to furnish the entire flat. Both Jon and Stuart in operations were on right on top of all the documents that needed to be prepared. I wish I found them five years ago when I first arrived in London

I have been working with and for McGlashans for over 10 years as a contractor working at several of their managed properties. In that time I have always found them very professional and approachable. I would always recommend them.

We have received an excellent service from Chestertons Marylebone when looking for a flat in central London. Victor was extremely helpful and happy to accommodate our requests where possible. Very kind and efficient service!

Victor helped me find an apartment that fit my criteria perfectly in no time whatsoever. He was always attentive and helpful and kept in touch throughout the whole process. I would definitely recommend Chestertons Marylbone if you're looking to rent in London.

Victor Vuillier at Chestertons Marylebone is brilliant. He has helped many of my clients who have relocated to London from Europe and America over the last year. His sense of humour goes a long way. Victor is always responsive, professional, friendly and polite.

i’m happy to say that I was delighted with Victor's service. He was excellent at listening and understanding our particular objectives, and narrowing down to offerings exactly on point. He did this better than any other negotiator we dealt with, and it saved us time and resulted in a great outcome. Thanks!

If you are looking for a very helpful and professional estate agency, where your time is never wasted, I definitely recommend the Chestertons Marylebone Office. Having visited various agencies, we were very pleased when we found Mr. Victor Vuillier at the Chestertons Marylebone Office as he understood straight away what we were searching for. He has a very accurate knowledge of the Marylebone area which was deeply appreciated and made our search easier, with no time wasted. Victor followed up on our search and when we did find the right property, he went beyond expectations in ensuring that we were settled in our new home.

I worked with Druce when I was looking for my current residence. After having dealt with another letting agent who were an absolute hell to deal with, dealing with Druce was a pleasant change. They have been very professional and helpful. My letting agent was Rozie W who has hands down been the best and most honest letting agent I’ve worked with thus far. She painstakingly took the time to find places that matched my requirements. I highly recommend contacting her for your next tenancy/purchase!

Our experience with Druce & Co is that they have always been very responsive, professional and friendly. Their website is an excellent tool for finding sales and lettings.

Rozie was absolutely fantastic in finding out first rental home in Marlyebone, was very honest, understanding, and flexible when it came to our requests. She was incredibly helpful all the way through the process, and we'd definitely recommend using her, and Druce, to find your next home!

Having dealt with Druce Marylebone for a number of years now, I believe they are a wonderful local agency with expert knowledge. Highly recommended.

I feel compelled to write an extremely positive review for Paul Thomson based on how amazingly helpful and attentive he was. Paul was responsive, professional, and went above and beyond to help us make an informed decision for our apartment search. He was great to work with and we will reach out to him in a heartbeat when we are in the market again.