5 letting agents in Kingston Hill

Unprofessional, discourteous and patronising. Awful experience viewing and offering on a property with this firm. Rude when suggested a second viewing not needed, differing updates (if updated at all) from collegues and extremely patronising staff. Made the prospect of buying a family home in our local area absolutely awful. Ive never left a negative review ever but felt the conduct of this firm so terrible it was warranted. *Thank you for your response Nicky although its shame it has an underlying tone of suggesting sour grapes, that really isnt the case. You win some you loose some we know and are accepting of that but the conduct of your team was pretty appauling throughout. Perhpas you could have picked up the telephone to me if you were keen to chat? My initial enquiry was met with 'is that one of our properties?' An initial offer was met with 'lll put that to my client but advise them against considering at this stage'. Declining a second viewing was met with a patronising 'its unheard of to buy a property without a second viewing. How do you know your furniture will fit?' On the day of best and final offers, our finances were questioned in a rather condescending manner but we were told we were one of three offers being considered and a decision would given within the hour. 24 hours later i had to chase and was advised we should have been told the vendor had decided to take till Monday when a decision would be given. Tuesday i chased to be told a number of offers had been put forward to the vendor but ours wasnt one being considered. When i questioned this as it differed to previous conversations i was rather rudely informed 'a couple of offers were put to the vendor. A couple being two'. We are so sadden by our experience, its such experiences that give the entire professional a poor reputation. Shame on your firm.

That's great news on our tenant renewing her lease! And in no small part due to your excellent management of the property and responsiveness to the tenant. Thank you.

Since it was my first time renting by myself, I was hesitant with any agency because of my lack of experience. I found Carringtons to be in charge of the property that I was interested in getting and Su had helped me all throughout. She was very professional despite the conflict with the electric certificate that we waited for ages and still managed to follow through for me, which proved their dedication to their clients. She went beyond for me prior to my move and was very considerate of my feelings and situation. I am very grateful for meeting her and for the company. Thank you for making my move rewarding in the end. You guys are the best!

Alex McDonald has been by far the best property professional I have ever worked with in the UK! If you are trying to find a place in Kingston do ask for Alex Please . He is THE BEST, patient, respectful, most kind, helpful, professional and WILL most definitely find you a place . Thank you so much for all the help Alex! My family & I appreciate it very much ...

We rented through Carringtons a number of years ago and at the time were blown away by their level of professionalism throughout. With this is mind, and after being less than impressed with another popular local estate agent who had sold our previous property we decided to use Carringtons to sell our house. We couldn't have made a better decision. From the moment we met Phil and Zach for the first time we knew that we were in good hands. Their professionalism and attention to every detail was impeccable and they were always on hand if we had any questions. We got exactly what we wanted for our house through their hard work and quite frankly we would never use another estate agent again. Thanks to all of you.

Five star service. I rented a property managed by Belvoir Kingston for roughly 18 months. Extremely professional and courteous service and any and all issues raised were resolved in a timely manner. Extremely fair (independent) check-in and check-out process. Would not hesitate in recommending this company for those looking to rent.

Very straightforward process with moving with Belvoir! Professional help with all the details and paperwork. I would recommend for those looking for affordable agents. The only thing is you have to contact them directly with available properties as those out on the gallery and webpage might be already unavailable.

Absolutely brilliant service by Belvoir! They managed to prepare everything within a limited amount of time because I needed to move in the soonest possible. Especially Mr Nooman, was more than helpful and extremely quick in responding to my emails and calls.

My wife and I have rented properties in Kingston through various letting agents over the course of the last 4 years. Finally we found Belvoir Kingston and cannot recommend them enough! The team at the Kingston branch are courteous, friendly and extremely professional. We have finally found a home and with an agent we can trust.

One of the best letting agents I have ever dealt with. From viewing the house to putting an offer, to actually managing the property, these guys have been amazing and very professional. Even though we have left the house now we are still in a very good relationship with them and can always count on them. Highly recommended!

Awful experience! after giving part of the deposit, notice to the previous Landlord and references submitted and accepted, have withdrawn the offer at the last moment without exhaustive explanations.

I would them 0 stars if I could. They took our flat on even though it was in the wrong area, telling us that all was well even though we were concerned. They put our flat on the market, then the agent working with us started her annual leave without telling us. Viewings were set up, then we get a phone call saying we have to take the house off the market because they had made a mistake. We have lost 2 weeks, and all the buyers. Please be careful when talking to Thai branch. They misled us, and essentially lied. Stay away from this branch and think carefully about working with the company.

Good estate agency, respond quickly to emails and are always cordial and helpful.

Hannah was very thorough with her research of the local sales market and made the selling process easy helping us to ultimately sell our flat. She worked hard chasing solicitors etc to help us complete on time. Price was reasonable as well.

Although unable to help with our enquiry at the time Hannah offered priceless and immensely helpful local knowledge to assist in our daughter's search for a suitable property. This guidance was offered freely and with no commercial benefit to Martin & Co and has led directly to our daughter making a successful purchase in the area. This review offers us a chance to make our thanks public and to point out that a small act of kindness can go a long way. Integrity, compassion and excellent local knowledge would be at the top of our list when seeking the best estate agents and Hannah clearly has all those qualities in abundance.

These people wasted our time in a way hard to describe. Firstly, it took more than a week for them to book us a viewing. Then, when we got to finally visit the property, when we got there the agents did not have the keys and there was no one at the property. The viewing was meant to be at 12:30 and we waited until 13:15 for them to get the keys and be able to see the property, as it looked to suit all our requirements, within them the most relevant being pet friendly (the pictures in the advertising even showed cat furniture in the flat). But then after submitting our offer we are told that the landlord does not accept pets... Unbelievable and unacceptable

Very professional and thorough RICS surveyors. They dealt with two property surveys for us in a very helpful and timely manner. I would highly recommend them.

Fantastic service and great advice from Roshan at Blakes. I have been dealing with Blakes for over 10 years and they have always provided good advice & expert guidance on freehold purchase and lease extension options to me over the years. Roshan always gets back to you quickly and is happy to answer any questions, there prices are also very competitive. Thanks again Roshan

I cannot rate Rohan’s service high enough. The positive reviews are why I selected Blake’s and I wasn’t disappointed. Roshan was accurate with his estimates, was incredibly helpful and responsive and thoroughly supported me through the process. Thank you very much to Roshan and team!

Wonderful company. Fantastic service by Roshan at Blakes. Provided really sound advice and actioned everything we required very quickly. Highly recommend.