4 letting agents in Hook

Thank you for your help in enabling me to purchase my home. I appreciated your support and kindness on the day of completion when I had an unexpected two hour wait in your office.

I can't thank Ian at Nicholls enough for all his help with our house sale. What started off as a fairly straightforward sale ended up becoming quite complicated (unnecessarily so) for various reasons. Ian went above and beyond to help sort the situation out and kept the buyers on side and keen and after a few more weeks and a change of solicitor all went smoothly. Highly recommend this estate agent!

Our recent property purchase through Nicholls at Chessington was handled professionally and with good communications regarding updates etc. They pushed through the sometimes difficult chain set up and managed to help solve final sticking points to let us move into our new place a few weeks before Christmas. Certainly helped us to get into our new home with their help and business knowledge.

Great service. Very responsive and helpful. Even though they were acting on behalf of the seller, they extremely helpful in guiding and chasing issues that we had with our solicitors. Really really excellent people.

We bought a house through Nicholls Res and were impressed by them as they were always very professional, responsive and very friendly to deal with. They kept us updated throughout the whole process and even after completion they provided us with any information we requested. We wouldn't hesitate to recommend Nicholls Res to others and would definitely consider using them were we to sell in the future. Thanks again.

Better is do not to deal with them.

estate agent in chessington, there were two of them. lady and gentelman(if i can call him like this) lady was fine but gentelman, who came to show us house. he was horrible, he started shouting,was talking very rude. no manners at all. dont understand how companies can employ people like him. no wonder why so many bad reviews on this estate agency! never back again over there!

Come across as efficient and knowledgeable - before you sign up to sell with them. Then communication becomes very poor, and they don't seem to have their promised buyers waiting for houses. We eventually sold through them but they didn't even bother getting in touch on the day of completion! Constantly had to chase them for information and progress updates. They didn't listen to a number of things we said and requests we made. All in all it was a very expensive and frustrating experience. Cannot recommend.

This was possibly the worst estate agents I ever had to deal with. I was looking to buy my first property and booked in a viewing with Parry & Drewett. I loved the property and put in an offer straight away, however I never heard back from them. I kept calling and when I finally got through to the manager (Peter), he was absolutely useless. After weeks and weeks of chasing my offer, it turned out they had shown me the WRONG PROPERTY! Instead of holding their hands up and admitting they had in fact shown me a property on for let, they barely apologised and never replied to my complaint. ABSOLUTELY TERRIBLE

Very unprofessional. After offering to pay the deposit and the full asking price for a house to rent the estate agents completely ignored us for the next two weeks. We called them and even went into the branch to talk to the employees and were told that they are simply waiting for a reply from the house owner. Only to find out that they let the property to someone else when calling on the weekend to find out about the progress.Can not believe that they did not even pick up the phone to call and inform us that we were unsuccessful.