11 letting agents in Hitchin Square

Money grabber, lot of microscopic problems at the flat which you will not notice but they are well aware of those and when you leave after the contract they will find out those by their appointed contractors (to show they bring independent third party) and will deduct a hefty amount from your deposit. Will never recommend anyone. Score big ZERO

The initial appointment, signing of the agreement etc. all went smoothly. No complaints there.

However, my flatmate and I moved into the apartment to find it in a complete state of disarray. Sofa covered with rabbit hair. Radiators not working. Balcony door locks broken. The agent informed us that this wasn’t their responsibility and directed us towards the landlord - who took months to sort these issues out. I acknowledge that technically it was the landlord’s responsibility to maintain the apartment. However, I personally think agents should screen their landlords so they don't leave tenants with a bad landlord. Maybe that's just me. Six months in, I needed an amendment to the contract to remove my friend as the guarantor. They were initially quite rude and unhelpful on the phone to me and my friend when I spoke to them about this. I then spoke to Russell - who fortunately was swift and professional to deal with. This I was grateful for. Overall, it was a very bad experience, but they were no worse than the average UK estate agent.

Best estate agents I've dealt with in my 10+ years renting in London. Paul was so easy to deal with, prompt in his responses, made the process very clear and straightforward, and was happy to chat on the phone if it was quicker and easier. Would be very happy to recommend using Inner City Estates and Paul.

Paul has been one of the best agents I have met in London so far. He was very helpful with all of our queries, diligent and just fantastic! All the paperwork and moving was seamless and we love our new place. I'd recommend them 100%. Also, we got a very nice moving-in treat box!

I would highly recommend using Inner City Estates. I had a great experience working with Paul Goldie from Inner City Estates for renting my current flat. The whole process was seamless and fast. Paul is professional and friendly. He was so helpful with the whole renting process. He made it like a walk in the park for me! He sent me a list of contact numbers for utilities and he answered all my questions in real-time. Next time I rent a flat I will contact Inner City Estates again and recommend them to everyone I know.

We recently sold our flat and purchased our new house with Butler & Stag. After trying to sell our flat with another agent and not having any luck we approached Butler & Stag to help us. Within 1 week of the flat being up for sale it had sold and by the following week they had found us our new dream house! Their service from start to finish has been fantastic. They had a fresh approach, were very professional, and were great at keeping in touch with us throughout the whole process. Chris, Ted, Tony, and Amanda were brilliant - they all were so professional, helped us at all stages, very friendly, and great to work with. I would definitely recommend! Thanks again! :)

Chris and Daniel made what has been a trying 12 months a whole lot more bearable with their professional attitude, frequent communication and care and attention to our sale and purchase. They worked around the clock and accommodated our requests, working very efficiently. It wasnt an easy market but they pulled it off for us, and we're very grateful.

This my first time buying and Milo 'the Turtle' has been absolutely great from start to finish. He has explained the process to me, recommended a great solicitor and helped me at every stage. He has met myself and workmen at inconvenient times and really has gone above and beyond what is required. All the staff have been an absolute pleasure to work with. I recommend them highly.

i must start this review by stating the obvious, and that is simply that, selling a house is a very stressful event in one's life (i should know i have done it several times :-)) On this occasion i must congratulate Butler & Stag in Theydon Bois for removing so much of that. From the get go, they were professional, courteous and extremely helpful. they sold our house within 24 hours and recommended a lovely and deserving couple as the prospective buyers. (whom we have just exchanged with). The viewings were painless and their follow up was second to none that i have experienced. A big shout out to all the staff and in particular Bradley and Amanda who were uber helpful. simply the best.

The team at Butler and Stag have been amazing for us as buyers. Chris worked so hard to find us a house and he and Amanda progressed the sale tirelessly. They were always so responsive to messages (most often replying within seconds!) and never seemed to switch off! It was a new experience to have such a driven team of people supporting us through the process. Highly recommended!!

Avoid at all costs! Honestly if you want to have a quite and peaceful renting experience stay away from this agency. Only happy to take money ,but no duty of care absolutely. Have a broken boiler for 3 months during winter time, 3months!! And still not repaired, keep sending engineers, but all of them said that replacement is needed, well, that's not the answer they want to accept, so instead keep sending a different engineer who may tell them that a fix will suffice. How awful is that? Please people stay away. Well if you will be lucky not to have any problems during renting,- sure, might be okay, but once problems will rise be prepared. Not worth the stress and trouble.

Morel was able to rent my apartment in less than 2 days I’ve extremely impressed and happy with his service. Wanna day Thank you to Rabeya from the property management she was very helpful

Initially i was skeptical of using an estate agents but decided to get a valuation from Alex Neil as i saw so many good reviews. Now i am glad i did as Bora the branch manager in the Bow office was fantastic. Very professional and was spot on. Daniel and Morel who completed the viewings done a great job and got me very good offers very quickly. Great service all round.

So far what fantastic service!! Met Bora initially as he valued my apartment. I liked his honesty and strategy so i chose to go with Alex Neil Estate Agents. Took 8 days and i was under offer after a load of viewings. Extremely happy as there is apartments in my developement that have not sold for months. Great guy, great company and honesty throughout which was most important to me. Thank you Alex Neil team.

The company was highly recommended to me from friends. I would highly recommend Morel to anyone! I am so glad I talked to him. He was very knowledgeable. When it came to my case he handled it as if it was his own.

Karl, Joseph and Luke at Bairstow's have been super efficient in finding and managing new tenants for my flat. We are now on the 4th set of tenants with no void periods at all. They are quick, efficient, helpful, friendly and much better value than other agents I've used. I would recommend them strongly.

We purchased a property recently through Bairstow Eves. Laura and her team were extremely helpful in setting everything up for us - the house survey, the solicitor, and all the paperwork was sorted and all we had to do was sign papers and have the money ready. Laura kept us in the loop during the whole process and helped with the many questions (sorry!) we had as we have never owned a property before. Thank you to Laura and the team for the quick, efficient and professional service!

Barbara and the team arranged the sale of our flat. They were focussed, business-like, and worked hard. They took ownership of keeping all parties moving forward to completion and were responsive to requests for status updates and keeping things on track. Many thanks.

We purchased our first property through Bairstow Eves and had a great experience with them. Barbara looked after us since the very first viewing, she advised on various matters and supported us throughout the process up until completion. Barbara and David played a key role in making sure we completed within a strict timeline (roughly 2 months from acceptance of the offer), chasing vendors and solicitors. I would certainly recommend Bairstow Eves services!

I have been dealing with Karl and he really takes ownership and responsibility of what needs to be done. I'm a picky and demanding customer and yet, he has addressed everything I mentioned and works are progressing thanks to him. He is clear in what he can and can't do and always remains professional and always tries his best to find the best solution for both your landlord and you. Top score for someone who genuinely cares about making sure that everyone is happy and the works are getting done.

most incompetent, scammy estate agents, had the worse experience with them. Beware, don’t rent from them. Gave a us a flat with half of its contents broken. Some weren’t even fixed during the whole duration of our tenancy.

Incompetent, overpriced and understaffed. Had a terrible experience with this agency. They use COVID as an excuse for not maintaining the property, but refuse to show the same amount of flexibility and understanding for tenants in need of reasonable communication because of COVID. If you want value for your money you should absolutely not rent accommodation through City Move. With this review I hope to warn anyone who thinks about entering into an agreement with City Move. I am using an alias because I have seen that this agency discloses information about the financial situation of former tenants to discredit their bad reviews. According to the UK GDPR (rec. 75), such information classifies as sensitive data, and a violation to protect such data counts as a violation of the individual's rights. Furthermore, as you can see in the other screenshot, they had to give themselves a high rating because their rating was too low. They'll probably come up with a predictable reply such as "We don't find your name in the records, you must have the wrong agency" or "Your review is false and dishonest". Truth is that they would do the city a big favour by closing down their business.

Helpful people and so happy with the room and the house with everything

Mr Jahangir is a good guy and very helpful too.

I rented a lovely property through City Move a couple of years ago. The landlords were so helpful and easy going and the whole office especially Jay were so lovely. Every time I had a problem I just popped in. Even a couple of years later when I have reached out for help Jay has been so helpful and responsive. Would recommend to anyone if you’re looking for a high quality and reliable renting experience! Thank you

Rang about the advertised flats that has been seemingly empty for 6 months and reduced, all of a sudden those ones had been taken but definitely had more coming available. Was going to call me to arrange viewing for next day, never heard from him again.

We choose Lookproperty 11 years ago no manage (rent) our property has we were moving to Brazil my partner and myself. And we decide after some time to just sell the flat. We choose then Lookproperty as it appears to be a smaller agency, get a more personalized, human communication. It is exactly what we got when we decide to sell. Syed was extremely kind, really helpful. Without him I am certain the sale would not have happened. I am really grateful for everything and I would certainly recommend Lookproperty for anyone willing to sell his/her property. Well done all!! Thank you so much Syed!!! You made a big difference!

Thank you to all at Look Property for your continued support and referrals, it is greatly appreciated from all of us here at TRU’ Removals.

We would highly recommend Martyn and Look Property. This is courteous, unobtrusive and professional service in huge contrast to some of the shouty and flashy 'bigger boys' in the area. We did not regret it for one minute and would definitely use them again.

Look Property sold our house in Stoke Newington expertly and efficiently, achieving exactly what we wanted for it. Martyn and his team packaged the property very professionally and directed a very effective video tour - essential for selling a house in a pandemic! Would recommend without hesitation - a very personal service in an ever increasing impersonal world.

The worst you could ever imagine. Avoid at all cost! Almost 9 weeks in and the boiler is still down. Escalated that again and again and again, no response, no repair! Thank god my office is still open during the lockdown so I can get shower! I wonder whether this is what you call professionalism?

Emmanuel was our agent and he responded to our questions and needs very well. We were met at a very nice unit with professional service. We also experienced a personalized approach that we enjoyed. Very professional.

Very professional team, proactive and helpful, with great communication regarding my search. Highly recommend them.

Finn in property management has worked tirelessly with a difficult landlord on an issue with my flat. Finn was attentive and looked after my needs. He was always available to answer my questions. Really impressed. Thanks

My experience from the team at Winkworth was great from start to finish. They were proactive in my search and the move in was a very smooth process. Wouldn't hesitate to use them again.

Alexander David are extremely helpful and friendly. Saul has went out of his way to help me numerous times, even when things must have been chaos during the breakout of Covid. Cannot fault their service, they actually care about the people living in their properties. Which is rare.

I just finished renting with Alexander David and had Saul as my estate agent. He was very friendly and helpful whenever we contacted him and seemed to genuinely care about our experience. I would be happy to rent with them again.

Saul has been amazing this year looking out for me and my flatmates. The best agency we have had in London! Highly recommend x

This agency has been the most professional company I have dealt with throughout my daughter's stay in London so far! Saul has been fantastic with every aspect of his role as their agent. He has been both professional and personal and always helpful sorting out any problems the girls encountered during their rental agreement which were few and far between. Many thanks Alexander David and Saul for your excellent services!

Saul was our agent from Alexander David this year and we could not have had a more positive experience with him. He was incredibly fair and kind with any queries we had, organised tradesmen efficiently for any issues that occurred and communicated well. We always felt he was on our side and working with us, couldn’t recommend more👍🏼

I have recently moved to a property of theirs. When i moved to the property i made a call to my property manager JADE! Advising her of my issues within my property. They sent a handy man who did NOTHING! He told Elliott leigh i needed a new tap and he used a plastic bag to stop the leaking underneath my kitchen sink ( WHICH IT DIDNT), they didn’t contact me so I contacted them asking about the tap- they said they would get back to me (ALL NOWWWW!) Now the same issue i reported underneath my sink has flooded my house with mildrew water and mold from the leaking tap. I have a 8 months old which the company is aware of hence why I reported the issue asap. When i called the emergency line it so happened to be my SO CALLED PROPERTY MANAGER AS SHE STATED ON THE CALL. I asked her what are the emergency they cover under the emergency call out, her response was what is ur issue? I fail to understand how am i asking what are there services and thats her response!? She explained the process, my response was that makea no sense, what am I supposed to do until monday. Well you have another sink in the bathroom you can use that, i said sorry!? You want me to wash my cups plates and baby utensils in the bathroom; how nasty is that? I started to get irritated and started shouting at jade- I then asked her why wasn’t an inventory check done on the property before i move in. She went on well there’s nothing i can do here. I THEN SAID IF YOU HAD DONE YOUR JOB IN THE FIRST PLACE WE WOULDNT BE HERE! Her reply was OH SHUT UP! Sorry who are you talking to like that? I didn’t swear at her & i had guest so they can both tesify! Both times i spoke to this individual she was unprofessional. What makes you think its okay to tell someone shut up because they told u to do your job? If you had done your job I wouldnt be upset! If you hadn’t told me I should wash my baby bottles in the bathroom I wouldn’t have shouted at you! YOU ARE MY PROPERTY MANAGER!! LEARN SOME PROFESSIONALISM & MANNERS! Supposed I didn’t learn to control my anger? Do you think is everyone going to let someone tell them shut up & let it slide!? PLEASE REMOVE THIS UNPROFESSIONAL, UNEDUCATED AND UNCLEAN INDIVIDUAL FROM MY PROPERTY! I WILL NOT COMMUNICATE OR CORRESPOND WITH HER & IF I DO I WILL BE RUDE EACH & EVERY TIME. Thanks

Excellent service from Elliot Leigh we been doing business with them over 13 years , Highly Recommended

Last Wednesday I collected keys and signed a tenancy for my new home the agent Ryan was a really lovely guy, friendly and professional. As I'm knew to the area he told me a few places I could my daughter to.

Being a first time landlord, I was extremely happy with the service Elliot Leigh offer. They are friendly, patient and helpful in all the areas I had little knowledge of and ensured a smooth process. I can't recommend them highly enough. Thank you Stuart and the EL staff!

I have been renting out my property through Elliot Leigh for several months now and have been really impressed with their efficiency and responsiveness. Stuart Bond was able to help me navigate my way through the processes involved and made renting my property straight forward and hassle free. I have since recommended him to a friend and they have enjoyed the same experience. My rental payments arrive promptly on the designated date each month, and I have no need to chase up payments. I would highly recommend using Elliot Leigh., and Stuart Bond has been so helpful.