8 letting agents in Coulsdon

Kai and his team were on the ball to sell our property. They had a proactive can do approach. We cannot fault them.

We were very impressed with the professional service we received from the Coulsdon branch of Streets Ahead. We were particularly impressed with Faye who always returned our phone calls and kept us informed. Kai, Faye and Salma make a great team, we would definitely recommend to family and friends

Thanks Kai & Faye! It's been a challenging sale (due to COVID), but the folks at the office was very organised, proactive and always on hand to provide advice - very much going above and beyond. Professional and friendly. Will be using again if we stay in the area.

I can’t recommend Kai and his wonderful team enough. Always helpful, responsive and with great knowledge of the local market. With their guidance we were able to secure multiple fantastic offers for our house within record time. We really enjoyed working with the team and thank them for their expertise and hard work. Would highly recommend Kai and have done so on multiple occasions.

I want to convey my thanks to Faye for being an absolute star. It is so refreshing to see an esate agent have such a personal and caring touch. We are a mortgage brokers, and Faye helped enormously chasing the vendors solicitors and help push the purchase along. It was a great team effort, but one that couldn't have been achieved without Faye's help. She is an absolute asset to your team x

AVOID THEM LIKE A PLAGUE!!! An extremely disappointing and regrettable dealings with this company. I paid for a service where I ended up being the landlord and estate agent at the same time. I was forced to file a complaint through the property redress scheme for which they were found culpable of my complaints (negligence) in all aspects of their service and consequently received a fine for their extremely poor service. Additionally, they failed to provide the deposit certificate for my tenants and failed to pay back the deposit despite several attempts at my request. Needless to say, litigation is about to start , post lockdown! Absolute bunch of fraudsters! I doubt the genuineness of the positive reviews here!

Had the worst experience with Lawson S Stone when we moved out of our rental property. We gave our notice to move and almost immediately we had them ringing to trying to do viewings with less than 24 hours notice, a couple of times they tried to give us an hour’s notice which is just unacceptable. Then we were informed we’d have to pay a £180 check out fee, despite having it in writing that we were not liable for the check-out fee as we had paid a check-in fee upon moving in. That took weeks to resolve, lots of chasing up and calls to Lydia who never seemed to be in the office. Finally we were told that we didn’t owe £180. Upon moving out we cleaned the property to an excellent standard which was even better than when we moved in. Luckily we had pictures to prove this. On move out day, met with the Inventory Clerk at the agreed time who asked me to hand over the keys and said that the landlord would be there another hour after the time agreed to inspect the property with her. I had to be at work so was not able to wait around for an hour and I regret that now massively. We were told that we could expect the check-out report in around 48 hours. 48 hours passed and the inventory report never materialised. I chased this up with Lydia several times and was told it was being processed. About 10 days later still no sign of it or the deposit and the new tenants had moved in. When I then queried this again I was told that the new tenants were extremely unhappy with the state that we had left the property in and that a fee of around £250 + VAT would be deducted by from our deposit for cleaning. Given the lengths we’d gone to return the flat to an excellent standard, I queried what the new tenants were unhappy with and also what I felt to be an extremely high quote to clean a one bed flat that had already been deep cleaned upon vacating, Lydia became rude and told me that the quote reflected the cheapest one from many they had received and sent me the invoice as proof, apparently, that the quote was legitimate. This all seemed kind of fishy and as no other quotes had been sent over to me for comparison, I decided to double check the number of the so-called ‘independent cleaning quote’. Although the name of the cleaning company and the address was different, the telephone number on the invoice matched that of the inventory clerk - leading me to understand that this wasn’t an independent quote at all and just another dishonest scheme they have going to get more money out of people. I then proceeded to get in touch with the new tenants to find out what they were unhappy with and explained the issues we were having with Lawson S Stone. They informed me what they were unhappy with were mess and other issues which they understood related to building works that were done upon us vacating. At the same time i also found out that Lawson S Stone had changed deposit protection schemes midway through our tenancy and had failed to re-protect our deposit. When presented with all of this information and also the details of our solicitor who would be in touch should they decide to proceed with this nonsense any further, they started the process of releasing the deposit in full. Although even this took around 3 weeks to actually reach us due to their very lengthy payment cycles. They will literally try anything to keep hold of your money, don't let them get away with anything.

From the very start of the process Romarno was very attentive, professional and efficient. Made the whole process very smooth. He is also very responsive. This is my first time moving out and finding a place so i wasn't too clued up on certain things but he was always happy to explain. If you are going to find a property with Lawson S Stone, i would definitely recommend to ask for Romarno if you want a pleasant experience!!! Now that I have moved in, I couldn't be happier!

Just came across these guys online and they were very helpful in helping me find my 1st rental property. Their market knowledge is great and they were very swift in finding me a place, doing the viewing and getting all the paperwork sorted! Cheers

I had an amazing experience working with Lawson S Stone, the staff perform an high level of efficient and extremely professional. I would highly recommend everyone to use there service for their positive attitude towards work and there ability to keep there customers happy. I did not go through any hassle with these guys. I am unable to name any negatives during this as all was done as requested. They were brilliant could not be happier with the service they provided for us. No messing around, hard working and found me the perfect property In no time. Will surly be using you guys again in the future and thanks again !

Kellie Neal was superb in her service! Prompt replies to any query, Professional approach towards us. Many thanks Wood highly recommend her and choices estate ltd. Hassaan

I had two experiences with Choices and it was excellent all the way. Very helpful and customer friendly staff. Kellie at Coulsdon is exceptional. I have no reservation recommending choices.

I have had nothing but good experience with choices! The staff are all so helpful and accommodating. Kellie especially, has been amazing! She really went above and beyond to help get the property ready, for me and my little one!

Thanks to choices they helped me find a perfect flat for myself they and very polite helpful and responsive. Really recommend them !

Kellie was ever so helpful and accommodating in helping me get the property I wanted. She went above and beyond. I am very grateful.

sold our house quickly and efficiently, fantastic service and very professional. I'd highly recommended them.

After ten years with Bond & Sherwill, including the global pandemic time, as an owner, I am in a position to say they are really lovely people. Professional, responsible and caring all the time. Thank you!

Bond and Sherwill were excellent. All staff were fantastic. They were both friendly and professional. They were so helpful and we were very impressed at all stages.

Highly recommended. Selling my father's house during the pandemic lockdown couldn't have been easier. Craig and the team were amazing. Fantastic communication and support throughout. They really went the extra mile to make it all happen as smoothly and quickly as possible. Thanks Guys.

Highly recommended. Good team and nice landlord. We have been with them as a tenant for more than four years and Lee & the staffs were very supportive and responsible. We had really nice experience with the team and the landlord. Even in the Covid19 situation Lee gave us immediate response to resolve the issues. We have moved but if we plan to come back to London we will definitely contact Bond & Sherwill again. Thank you so much. Keep up the good work.

Unfortunately we had a very negative experience with Daniel Adams which caused months of stress. We were given incorrect information on the property on the first viewing and the staff turned unpleasant very quickly. Lorraine was polite and responded to emails, but that’s the most positive thing I can write. We will absolutely not be selling our property with Daniel Adams and in future we will actively avoid buying a property they are showcasing, it just isn’t worth it. Avoid.

I had a few estate agents around to price my property and picked Daniel Adams as Lorraine seemed honest and genuine. They seemed to offer the personal service that I wanted. Unfortunately, I could have not been more wrong. From the start: Never available for viewings (apart from one) even though I stated from the start I did not want to undertake the viewings myself. I had a substantial leg injury. Very poor feedback, not even sure if the content was reliable. Floor plans took 3 weeks, photos had to be changed, I had to chase them to get them uploaded on the websites. Condescending, responses to my queries if I tried to liaise or raise concerns. Difficult to raise on the telephone. Viewings offered but had to chase the details They advised me to drop price, I did not feel this was what I wanted, but they assured me they knew what they were doing. However this was not correct either. Do not feel they were helpful, respectful or proactive at all. I would have received the same service from an online estate agent at a fraction of the price.

Lorraine was fantastic in helping us buy our first home- thanks Lorraine!

Professional, friendly and efficient: we’d definitely recommend the team at Daniel Adams. Our sale was not a straightforward process, but Charlotte and her colleagues worked extremely hard to make things run as smoothly as possible. I don’t think we would have been able to successfully compete on our purchase without their support.

Great friendly staff. Charlotte assisted with purchasing a property and kept us well informed and updated on the process. She was brilliant. The agent as a whole where very open and honest as well as extremely supportive. Thank you all.