6 letting agents in Bowes Park

I moved into the property on the 20th June and have had nothing but HELL ever since. we didn't get off on the right foot but i hoped once things were resolved we could be on the same PAGE but i guess i was wrong! the property itself is infested with mice & rats which Empire Homes and the landlord are well aware of!! i was blamed myself for this in many words called dirty and was told the pests are my problem which i can assure you is not the case!! after contacting Enfield which is my local council to seek advice and contact environmental health which I did due to this the landlord decided to pay for a pest control service to come out and when they did they were disgusted at the state of the property and how they have left us!! after the pest control made a report I received an email apologising for accusing me of being the problem. the pest problem is still occurring and they are not doing the repairs the council have asked off them!! I wish I could say that was it but its not I was living at the address with my ex partner so we had a joint tenancy when he moved out empire home produced me a new tenancy stating that only my ex partners name was taken off only for me to go through my old tenancy to find out that they had changed clauses without notifying myself. a round 3months ago we had snow and the temperature would drop to - in the evening and my heating stopped working I have a 2 year old daughter and when I contacted empire homes they made me wait 5 days without any heating and also didn't offer fan heaters or temporary accommodation whilst they sort the issues. THEY DONT TAKE ANY RESPONSIBILITES FOR THERE ACTIONS AND CONSTANTLY PASSSING BLAME TO OTHERS. I CANT WAIT TO MOVE FROM THE PROPERTY AND HAVE NOTHING TO DO WITH THESE FRAUDULENT PEOPLE IN EMPIRE HOMES! I'D ADVICE PEOPLE TO STAY CLEAR OF THESE

Kirsty helped me arrange a contractor and gave me all the information I needed to pass on to the insurance company..very helpful

I have recently rented out my new BTL property through Empire Homes. The whole team was extremely helpful and amazing especially Tamar and Ryan who went out of their way to ensure that my property is let out as quickly as possible. Amazing all round service.

We have been with empire-homes for the past few years using their management service for our property. They treat our property as theirs and take care of everything for us giving us complete piece of mind. Especially Kirsty Howes, who has been absolutely exceptional and has managed some really difficult issues such as leaks etc, without involving us, other than to tell us the issue has been solved! Thank you all for ur professionalism and service. From Thisan & Deepa

I would highly recommend this agency, very professional efficient and above all very friendly. They managed to sell my property very quick I did not have to chase them as they kept me updated. I was so satisfied with them that I used them to rent out my other property in which they gave me good advise and they found a very suitable tenant. I was very happy that I didn't have to deal with the tenants as they dealt with everything and informed me whenever it was needed.

called today 3 times to speak to account but lady on phone was rude and hang up multiple times.. staff need training here

Unprofessional and shoddy service. Keep cold calling and texting after asking to remove the number from their list. Cowboy agency, the real Del Boys of estate agents! Asked them to list a property for us a while back, excuses and made us wait for 6 months while they did nothing and wasted our time. New staff constantly as no one wants to stay there. Many many lies from Ihsan told to us, and cost us a lot of money and time. As can be seen from their reviews, mostly are fake probably added by them. Then the negative reviews they seem to say are all fake and left by competitors, bunch of jokers running this company. This is not a fake review and have proof, will be contacting GDPR about this now. RESPONSE To Response: Many texts without any opt out information at all! Was not an annex or out of range, and said the property would be listed immediately. Followed up many times and was never listed but was told it would, strung along and wasted a lot of our time, and lost a lot of money on rent and council rates. Just say you’re not going to do it if you can’t! Staff there are always changing, different person every time we called and the last had disappeared, no one wants to stay working here. Please do not lie in your responses to make your reviews look good.

Excellent costumer service and very clean and looked after properties .

Dijle Asan - Remember the name. What a brilliant experience renting our property through Zuplex. I could not recommend enough to deal with the lovely Dijle. He has been so helpful throughout the process, and prompt with responding to anything we need!

Because two purchasers dropped out at the last minute the sale took a long time, but Ihsan and his team maintained their efforts, coped with the disruption of C-19 and obtained a good price. Communication was excellent and I was confident that they were pressing for the best deal. I have no hesitation in recommending them.

Been with them for several years and they are as you’d want and expect for an agent. Always responsive and helpful. Thanks a lot DM.

I’ve been with Dream Move for 8 years and the quality of service has consistently been 5 star. Everything is always dealt with promptly without hassle. A special thank you to Barbara who has been so helpful during lockdown these days.

I have rented out my property with them few month ago (Let only) and I am very happy with my new Tenants! Would definietly recommend to all Landlords who need trustworthy and professional agent!

I just purchased a beautiful house on Bruce Grove from Dream Move Lettings and had the pleasure of dealing with them. Barbara made the whole process smooth with her professionalism and efficiency. Like

I have purchased my buy to let property with Dream Move a while ago and am proud to have an excellent rental income with their rent guaranteed scheme, no void periods, rent always on time. The information they give is very accurate and you always feel well informed. Special thanks to Monika for her competency!